Sumners Ponds Fishery & Campsite Reviews Summary

Facilities

Pros:

• "The site showers and toilets are very clean and modern."
• "Fantastic heated shower block with plenty of hot water and a laundry room."
• "The toilets and shower blocks are super clean and to enter you need a code."
• "The facilities for showering etc are 5 star, scrupulously clean and so well thought out."
• "The shower and toilet facilities are spotless."
• "Toilet/Shower blocks were very clean and loved the bird song playing in there."
• "The shower/toilet blocks are spotlessly clean, and heated!"

Cons:

• "The older building is a bit run down but just got new fridge and freezer, could do with a really good sweep at the entrance as full of dead leaves, and an old doormat."
• "The toilet block is also very tired (bluebell field) and the showers flood."
• "Toilet facilities not as good as others, some repairs needs to be made."
• "So much going for this site but the quality, quantity and cleanliness of the toilet and shower facilities are very poor."
• "Only 2 showers although lots of family camping."
• "This toilet block was literally falling down and looked like it had been sitexed prior to reposession."
• "The washing up facilities could do with a good deep clean."

Staff and Service

Pros:

• "The rest of the staff including the cleaners were lovely always polite and friendly."
• "All the staff are very friendly and helpful."
• "The staff were brilliant with special mention to Maddie and Debbie on reception."
• "One thing that stood out was the staff, cafe, reception and grounds people, friendly, helpful and so polite, a breath of fresh air!!"
• "The staff are friendly, engaging and helpful!"
• "The staff were pleasant and always very helpful."
• "Staff were so friendly from the reception staff to the cafe staff, all had a smile and were so helpful."

Cons:

• "Although in pretty setting, the food is incredibly disappointing."
• "Each time I've been here there always seems a long wait for food."
• "The restaurant can seem a bit disorganised at times."
• "Rude cafe member won't be back dark haired bossy lady.... said not counter service sit down how would I no ???"
• "They have terrible staff, they were not rude but they seem to have no idea how waiting staff should behave."
• "The only thing that spoilt it was when we went to the cafe by the lake the two ladies that were in there were so miserable."
• "We went there at seven and ordered a meal, but when we came back they told us that they had forgotten our order."

Environment and Atmosphere

Pros:

• "There's a great atmosphere and lots of places for children to play."
• "Amazing facilities, lovely camp site, seems like the owners really seem like that care about peoples enjoyment."
• "Beautiful clean well kept campsite."
• "Very peaceful and relaxing."
• "The site is well laid out with excellent shower block and well run by friendly staff."
• "Security very good, onto any problems straight away, beautiful cafe, great staff, super walks, close to pubs and shops, great amenities, clean, and tidy."
• "The grounds are beautiful and well maintained."

Cons:

• "Also trains running close by, sounding their horns which woke us on a couple of occasions."
• "Not the quietest of sites as it is under the flight path from Gatwick and close to a railway line."
• "The railway line is close, so you will hear the trains and especially their warning horns from around 5 am to 11 pm."
• "It is on the flightpath out of Gatwick, so plenty of low flying large aircraft."
• "The entrance is extremely rough with large pot holes - like you'd expect on a farm."
• "Grass everywhere after mowing areas around facilities need a tidy up very untidy overgrown."
• "It's just way too noisy and the last thing I want to do is pay out money for my hobby which is supposed to be relaxing."

Value and Pricing

Pros:

• "Delicious generously sized breakfasts and very reasonable price."
• "I enjoyed the fishing during the day (at a reasonable price)."
• "Overall good value for money."
• "Food was delicious and very reasonable price."
• "The breakfast baguettes are probably the best I have had."
• "Had a fun time fishing with my grandson. the prices have been adjusted and are now quite reasonable."
• "The food was DELICIOUS and the portions are generous."

Cons:

• "The only site we’ve visited for the money that does not have Wi-Fi other than the very expensive bar/restaurant."
• "Cafe by the Lake expensive but very nice."
• "Food very tasty although expensive."
• "Very expensive to camp we stayed in the rally Field so basic camping."
• "Really expensive for food and drink, youngsters serving and really not knowing their drinks."
• "I found the food in the cafe was very expensive."
• "Not cheap with lots of extra charges when you've already paid for a pitch."