Southdown Way Caravan & Camping Park Reviews Summary

Staff and Service

Pros:

• "Welcoming and friendly staff."
• "Lady on reception very professional and personable."
• "Friendly staff, clean facilities and site."
• "Staff were amazing through the whole ordeal."
• "Tony and the Warden were extremely helpful and accommodating."
• "The staff are happy to chat which was especially nice as I was on my own."
• "The warden and team were very pleasant and helpful."

Cons:

• "Totally agree with milenas comment, never going back the staff are truly appalling, and rude."
• "I’ve never been treated so bad in all my life I was told to put my dog on a lead which I done my parents friend has two border collies who are so well trained but he was told a number of times to put them on the lead and then he ended up having a discussion with the site manager who basically dismissed what he was saying."
• "If I could give a 0 star I would. The staff at this campsite are very rude, unhelpful and aggressive."
• "Terrible campsite and terrible staff who run the site."
• "Absolutely Appalled by these women."
• "I would avoid this place at all cost the staff members are rude and abusive."
• "Both women were completely unprofessional and had a very intimidating manner."

Facilities and Cleanliness

Pros:

• "The facilities were spotless."
• "Clean area for cassette toilet emptying with grey water drain immediately adjacent."
• "Spacious pitches. Nice clean toilets and showers."
• "Very pretty backdrop of Ditchling. Nice big pitch. Clean toilets and showers."
• "Great spaced pitches amazingly clean toilet/shower block cleaned regularly thought the day and site beautifully kept."
• "Shower and toilet facilities excellent."
• "The shower block is kept spotless and the addition of a microwave & kettle in the laundry room is very thoughtful for those under canvas if needed."

Cons:

• "The Toilet/Shower blocks, need an update and disabled facilities added."
• "However, electric points are quite far apart and showers and toilets are not the cleanest but for peek season they are OK."
• "Then there's the showers, again not enough for such a large site. There are 6 in the women's and gents and one in the gents is out of order. Every time we went for a shower it's been cold!"
• "Sadly that is all that is good about this site. The site is massive and there is only 3 stations to do dishes and every time we went we queued and the water was cold."
• "Shower block cleaned but the facilities were tired & worn out (including the disabled loo) & could do with refurbishing."
• "The showers are good strength but can go cold if there is a large amount of people using them."
• "The toilets are a bit cramped."

Location and Environment

Pros:

• "This site is stunning, with its wild meadow, with beautiful grasses and wild flowers, butterflies."
• "The site is surrounded by natural beauty."
• "Perfect place to stay for access to the South Downs and pub walks."
• "Fantastic stars at night, fire pits available and wood. Great for kids to mingle and play in the centre together."
• "A lovely site for the family, with its location being ideal for so many visits and activities."
• "Nice location, near to Brighton, well kept and the hosts were very pleasant and helpful."
• "The site offers panoramic views of the South Downs, which are beautiful - a nice view to wake up to!"

Cons:

• "You can hear cars at night as the site is not far from the road but I sleep with earplugs so it didn't bother me."
• "It is in the flight path for Gatwick, close to a noisy road."
• "Site is near a road so there was a little noise overnight however the views of the south downs and facilities more than make up for this."
• "Unfortunately my pitch was too far from the electrical point and the road noise and planes for Gatwick kept my light sleeping children awake."
• "One shower/toilet block at entrance where reception is... A long walk to the block....300 meters."
• "No where for parking large vehicles in the Villages."
• "You need to walk to a bus stop in Hassocks, to go anywhere which took us twenty minutes."

Value and Cost

Pros:

• "Very affordable and well maintained."
• "Brilliant campsite will definitely be visiting again."
• "We walked to hassocks train station which was only a 20 minutes walk and caught a train to Brighton which was only £4.80 return for adults."
• "Within walking distance of a pub. Access to Brighton very good (10 minutes train journey)."
• "Great little spot, with view of Jack & Jill Windmills. Facilities are clean and showers are great!"
• "Beautifully kept campsite and short grass and lots of space."
• "Large site with staff living on site. All profits go towards a local project they are building."

Cons:

• "And expensive I thought ..£52 for camper van plus two people for 2 nights..."
• "Although it was quite expensive especially with a 2nd car and a dog."
• "Good location although the road was noisier than we expected."
• "£118 Battery stolen! Stored our caravan here and battery was stolen from locked compartment."
• "Disappointed with the service. I requested to change dates/get some credit for the 3 nights camping I paid for due to the atrocious weather forecast of constant rain and 40mph winds, but was told a flat 'no'."
• "We have stayed at this site 3 or 4 times now when we wanted to visit Brighton, a little expensive for what you have."
• "I DO NOT RECOMMEND THIS SITE FOR ANYONE WHO HAS BABYS OR TODDLERS AS THE OWNERS AND WORKERS ARE NOT UNDERSTANDING THAT CHILDREN DO CRY OR HAVE NIGHT TERRORS."