Waggon & Horses Reviews Summary

Staff and Service

Pros:

• "The staff looked after us and our guests keep saying how good the food was."
• "Very welcoming staff, fantastic atmosphere, superb service and cracking value for money!!!"
• "Great staff, cracking food, and to cope with a lot of people at once without compromising service."
• "We were a table of 11 and they smashed it with the service."
• "Staff so friendly and welcoming. Always feel safe. Excellent service."
• "The staff are attentive and the service is great."
• "The staff were friendly and attentive, although it was busy we weren't waiting long at all."

Cons:

• "when he got to the table I simply got 'WHATS WRONG' no apology, just plain rude."
• "after flagging a waitress she took our order begrudgingly ('it's not my section')"
• "No one on the staff seemed to be bothered that one of our party wouldn’t be able to eat with us."
• "Told waitress of the issues and her response was ' well as long as you have told someone '."
• "The service was anything but attentive, no cutlery provided until after plates put on the table and no steak knife provided."
• "Staff were really unhelpful."
• "The waitress did ask if we were ok, but left before we could give a proper answer."

Food Quality

Pros:

• "The food is always delicious, we love the nut roast."
• "We had a delicious meal. I had the Tuna nicoise salad, the tuna was cooked medium & was really lovely."
• "Food was incredible too, definitely will be ordering from here again."
• "The food was excellent, the service was friendly and enthusiastic."
• "The food was awesome and really generous portions."
• "Food was excellent, well cooked and delish, trio of beef with roast veg finished off with a sticky toffee pudding, what more could you ask for."
• "The food I can only say that I sent complements to the chef! fresh ingredients and all cooked to perfection."

Cons:

• "The pie was horrendous and the chips and gravy were even worse won't be going here again"
• "Salad with my food looked so old, I didn't even feel like touching."
• "Burnt fish, crushed chips and something that represented mushy peas."
• "The food was very disappointing, the fish was over cooked, calamari was like eating an elastic band."
• "We have eaten there in the past, and the food was really good, unfortunately today's meal was spoiled by being really salty."
• "We had chicken wings for starters and 1 was pink and uncooked inside."
• "The roast potatoes were rock hard and the spring greens were tough."

Atmosphere and Decor

Pros:

• "The real fireplace was a blessing in the increasing cooler weather."
• "The decor is nice and homely."
• "It's a lovely loving place on the inside and outside, including impressively nice clean toilets."
• "The premises were decorated with the brilliant taste."
• "Nice relaxing atmosphere."
• "The interior was lovely"
• "The room and the toilets were clean and the room had a cosy feel yet easily accommodated a large number of guests."

Cons:

• "The atmosphere dull."
• "For me this was just a bit too much like a creche, not a pub."
• "Basically a restaurant, not a pub. Was made to feel very awkward for just stopping in for a drink."
• "The staff didn't seem that bothered about creating a good vibe."
• "Creating a cold atmosphere, but if the staff were friendly maybe that would help."
• "Zero ambience as this was ruined by tradesmen using loud drills for the duration of our experience."
• "Our evening was completely ruined by the appalling behaviour of the children at the next table."

Value for Money

Pros:

• "For value for money, this place is hard to beat!"
• "Will definitely come back and recommend this wonderful place to all my friends."
• "Good menu with a gastro pub feel but at reasonable prices."
• "For the food you get the price is good value."
• "Oh my god they were so good, really filling and incredible value for money."
• "We took advantage of the August 50% off food offer, which made it very very reasonable."
• "The food was very delicious and the portions were OMG magnificent."

Cons:

• "I was shocked by the prices ....I met a friend for lunch in another lovely pub last week average lunchtime menu price around £5.00 wagon and horses had no lunchtime menu as far as I could see double the price."
• "About average prices for pub restaurant some drinks a bit expensive."
• "The dinner cost me £7.49 all for frozen food to be cooked, could have got my meal cheaper and more from Iceland."
• "You’re paying £16 - £18.50 for a roast. It’s pretty standard if you don’t want the average crap you could easily make at home."
• "Food is above the standard pub grub but also over priced for what it was! £13.50 for a gourmet burger which was pretty small but your paying over the odds for the Great location right next to the park"
• "The portions was very small for the price, think it was about £6 for topped chips but you only get a handful if chips."
• "Lost a star because each item on menu was ~£1 or £2 more than ideal."