The Royal Oak Reviews Summary

Category: Pub Marlow

Address: Royal Oak, Frieth Rd, Marlow SL7 2JF, United Kingdom

Phone: +441628488611

Rating: 4.3
based on 131 reviews.

Service

Pros:

  • "Laura (manager) and the staff were really caring and looking after us."
  • "James and his team will look after you."
  • "The staff were very friendly especially the owner who came to check on us to see if everything is ok."
  • "The staff was friendly and could not do enough for us."
  • "The staff were attentive, knowledgeable, and went above and beyond to ensure that my visit was enjoyable."
  • "Staff were proactive and polite, the buffet delicious, especially the home made cheese straws and the teepee's fire pit and twinkly lights added to the atmosphere."
  • "The staff were great and attentive."

Cons:

  • "We were still waiting 30 mins later."
  • "Really bad service, had to constantly chase to place an order."
  • "Service was very slow and the food was pretty average."
  • "We were shown to our table and after waiting 10 mins we had to get the waitress' attention and ask her for the menus."
  • "Following an indifferent meal I was wrongfully accused of not paying as we were leaving."
  • "Service was good until we asked for the bill. Took them over 20 minutes and then I had to go to the bar."
  • "Service started very well then we seemed to be forgotten about."

Food Quality

Pros:

  • "Tender and flaversome beef with all the trimmings."
  • "The Teepee dining was cosy with nice music playing gently in the background."
  • "The food is amazing! The menu had a good range of options available and the portion sizes are very good for their prices!"
  • "I was totally blown away by the result. The squid was tender, the batter crisp and the Asian slaw a tantalising mix of julienne cut veg dressed with a subtle piquant sauce."
  • "The food was excellent, especially the steak and ale pie and the Rebellion Lager on tap was delicious."
  • "The food tasted great I ate rabbit to start followed by pheasant."
  • "Wow! Food was another level, genuinely the best steak I've ever had."

Cons:

  • "The pork tenderloin main was impossible to cut with a dinner knife."
  • "Food not good either, bland and tough lamb shank and veg risotto was just plain old rice with some vege thrown in."
  • "Sadly the food would have been quite good if it had not come over-cooked: dry burger, leather like bacon and stiff sausages."
  • "Food was disappointing and no way near as good as it used to be before lockdown."
  • "For the main we had 'luxury' sirloin - nothing luxurious about it -the smallest most bland sirloin we've ever tasted."
  • "The falafel and chick pea burger was dry."
  • "Food was burnt and quality decreased greatly though prices remained!"

Ambiance & Location

Pros:

  • "There’s a lovely outdoor area too so we’ll be back to check that out in the summer too."
  • "The pub is definitely worth a visit with a lovely garden and plenty of indoor and outdoor space."
  • "Whether it's for a romantic dinner, a Sunday roast or just snacks & cocktails in the sun, look no further than the Royal Oak."
  • "The atmosphere is very comfortable and relaxing, I’m looking forward to going back!"
  • "It's a beautiful venue secluded enough that you dont really feel like you're at a pub."
  • "Very popular and only 30 minutes walk from Marlow on a public footpath. Dog friendly too."
  • "A fine country pub in a pretty setting."

Cons:

  • "since being taken over, it's lost its magic, always use to be packed!"
  • "Mon Dieu...how this place has gone downhill."
  • "Has seriously gone downhill."
  • "We were there as a family outside in the private area, there was food paid for that wasn’t provided, they ripped off the family who had arranged and paid for enough food for everyone, but royal oak didn’t provide."
  • "Not as expensive as it used to be too which has made it even more appealing."
  • "My only piece of feedback is the picnic bench nearest the car park has had its day and could do with replacing."
  • "The pub is pretty old worldy and has nice gardens."

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