Address: Gemini 8, Apollo Park, Westbrook, Burtonwood, Cheshire, Warrington WA5 7YA, United Kingdom
Phone: +441925712345
Rating: 4.2
based on 224 reviews.
Service
Pros:
"Our server Kyle offered a fantastic service, very professional and always happy to help when needed."
"The staff are fantastic - especially our favourite Katie."
"The young lady who served us was so lovely, polite and very friendly."
"Service was fast and friendly."
"Visited Harvester Apollo for an evening meal and couldn’t have been more impressed with the level of service and attentiveness from all staff."
"The staff deserve a praise as they were so friendly and accommodating and worked at a fast pace."
"We were served by Ben who was very professional and courteous, he explained the process and was very helpful."
Cons:
"Seemed understaffed, was difficult getting someone's attention as I wanted another coffee and juice."
"One star is generous for the sour faced staff! Absolutely shocking service."
"However, we came in again Monday night and the service was abysmal."
"2 hour wait for a main meal told them we needed to set off for school run they said well your foods now ready and still made us pay 60.80 when we didn't eat it due to taking to long."
"Only had 1 drink, as did not get asked if i required another."
"Food was like warm & some was put right cold. Waitress was not interested in us (manager ended up taking our orders)."
"The service was absolutely shocking, no one had came over after taking our order."
Food Quality
Pros:
"The food was just as good as the service. Fresh salad bar. Perfectly cooked steaks and chicken."
"We had half roast chicken which was really juicy and a steak which just melted."
"I had the calamari strips for starter, a full rack of BBQ ribs for main... They were meaty, juicy and very tasty."
"The food was excellent. We are ribs and bass and both were superb."
"Food was very good, Gammon cooked perfect, salad bar, good choices."
"The salad bar was tasty and my chicken was so juicy!"
"The food was divine...Had the mixed grill, with steak, ribs, BBQ chicken, sausage, and black pudding with sweet potato chips, onion rings."
Cons:
"Food wasn't great. I ordered the peri peri chicken skewer... Chicken looked like it had been boiled and put nowhere near a grill."
"All but the steak on the mixed grill was extremely tough and I found it impossible to eat."
"The chips on both our main courses were over cooked, the chicken skewer was fine, however the rack of ribs were again pretty tasteless."
"The food here is good, the chicken dishes are great, but we had a fish dish and it was definitely not fresh."
"Ordered Prawns in garlic. They arrived cold."
"Awful meal. My chicken was cheap nasty boiled thigh, couldn't stomach it."
"The Simply chicken was burnt the vegetables were frozen veg the chips with the burger were inedible but burger was fine."
Ambience and Cleanliness
Pros:
"Restaurant was clean and tidy and no loud music which was nice this meant we could socialise without shouting."
"Restaurant has recently been renovated and looks really nice."
"The restaurant was spotless and the ambience was relaxed and comfortable."
"The place was buzzing, exceptionally clean."
"The venue is bright, modern and very spacious."
"The restaurant is wonderfully clean and the staff are all very friendly."
"Decor great (toilets very good individual booths) whole place clean."
Cons:
"Visited with my wife and daughter. We were shown to a table near a window. It was cold and draughty."
"Just the area where customers wait to be let in seems blocking the access especially when we are in groups even if the wait isn't too long."
"Floor was dirty when we sat down table sticky salad bar needed quite a few replenishes."
"Dust on ledges where we sat."
"We just thought that it would benefit from a bit of a good scrub though - old food stuck to pepper pot, old ice cream stain on the wood panels, cobwebs on light fittings etc."
"Toilets were a let down, dirty marks on wall around sink area, urine on toilet seat and floor."
"Also toilets mingin, no loo rolls, what a horrible place will never go there again."
Value
Pros:
"STAFF EXCELLENT nice refurbished place great with 50% off food."
"If you download the app sometimes there are discounts on too, me and my partner went one time and got a 3 course meal for £18.47."
"Exceptional value lunch menu. £10.99 for 3 courses."
"The food is very reasonable considering the quality and drinks are very fairly priced."
"I went for lunch which was £8/9 for two course meal and access to a salad bar. Amazingly well priced, also refills on some drinks."
"Great value for money. You can see here my friend and I got four breakfast dishes each and only cost us £30!"
"Couldn't fault it for the price."
Cons:
"The cost of the meals was on the high side but the cost of the drinks was extortionate. £3.75 for a glass of orange juice and nearly £6 for a shandy."
"Because we are getting on a bit and we don't eat as much it would be great for us if there were a smaller portions menu with a smaller price."
"Also charged £4.80 for a 330ml brewdog can. Could get a 4 pack for that at Supermarket!"
"Kids menu disappointing because of not including a drink and dessert like a lot of places do which appeals to family's eating out..because of that I wouldn't return... food was nice but steak was not worth 18.99 ..."
"A little miffed with additional steak charges on the set menu and charge for pepper sauce in the tiniest pot...it made the set menu more Pricey for just a mid week tea out."
"Also kids meals don't include drinks and tiny cups of juice are £1.90 so it's not great value either."
"Love going to Harvester and go quite often so it was a little incentive being sent this email to entice me in today and then being told I don’t get the full kids meal for a £1.00 was very disappointing!"