Brampton Hut Brewers Fayre Reviews Summary

Service

Pros:

• "Service was quick, easy and friendly with good quality food."
• "Absolutely brilliant service, one way system, table service and very friendly."
• "Staff very friendly and polite."
• "The staff stand out as polite, welcoming, they would do anything for you."
• "Staff were friendly and helpful."
• "Great staff service & carvery July 2022."
• "Staff always cheerful and friendly."

Cons:

• "We also didn’t expect to wait 1hr 15m to place our order."
• "Dreadful service, pre booked but took over 10 minutes to get seated."
• "Very slow in service."
• "Never again, waited over half hour for our drinks after we ordered them."
• "Service was slow... not unfriendly, but despite 2 servers in fairly quiet area of dining room we sat at table for about 15 mins without even being given menu or asked about drinks."
• "Service- was very very slow. Waiting maybe an hour at least for food to arrive."
• "The service was shockingly slow...we cleared our own table."

Food Quality

Pros:

• "The food was excellent."
• "The veg curry, rice and poppadom was delicious."
• "Today we had our usual excellent Sat lunch at Brampton Hut."
• "Atmosphere was pleasant and welcoming."
• "The staff were very friendly and the food very reasonable."
• "Excellent quality good value meals."
• "All the food has been delicious."

Cons:

• "Food was pretty naff."
• "Many people left half plates, which says a lot."
• "The beef pie was bland."
• "Asian noodles looked like it had just come out of a freezer bag, as did the potato dippers."
• "Xmas dinner was slop."
• "Food was only warm & the sauce for the grill was lumpy."
• "Breakfast rubbish, bacon ovened, sausages and black pudding cheap, never cooked properly."

Value

Pros:

• "Great value."
• "Food is standard but hey, cheap as chips and the place is clean and tidy."
• "Fantastic value!"
• "Cheap, cheerful chain pub. Convenient location."
• "Reasonable priced."
• "Good value. Good food."
• "The food was great and reasonably priced."

Cons:

• "The food overpriced."
• "Over priced, Rude manager refused to serve food outside due too 'low staff'."
• "£13.49 for this is a bit steep 8 or maybe £9.99 would be a better price."
• "A pie that would retail for no more than £2, a small scoop of mash and a few peas slightly dampened with 30ml of gravy. All for only the best part of £12."
• "Cheap food with high prices."
• "The Brewers Fayre was a bit of a disappointment... quite expensive."
• "Buffet breakfast is about £8 and not worth it."

Cleanliness

Pros:

• "Everything was clean and sanitized."
• "The place is clean and tidy."
• "Staff were very attentive and the restaurant is clean and tidy considering it is a busy place, worth a visit just off the A1."
• "Food taste great, great selection of food, the place is Tidy and clean, food is cooked well and breakfast taste great."
• "We sat indoors with a lovely view of the sunny garden."
• "The place is clean and tidy."
• "It's good if you want to be left alone to work, there's plenty of plug sockets and the coffee is flowing all day."

Cons:

• "I didn't feel that comfortable as many of the surfaces needed to be cleaned, with spilled coffee and sugar etc."
• "The whole place is a bit grotty along with the cutlery."
• "The restaurant did have a slight cigarette smell in the rear of the building."
• "The only bad point I found was with some of the decorations but that might just be me being fussy. And the floor was a bit sticky."
• "It looked like someone had punched a steak pie in anger at our table as there was gravy all up the wall."
• "Would prefer the cleaner to be finished when the place opens. Fire extinguishers dusty."
• "Toilet was one of the worst I've seen for years."

Atmosphere

Pros:

• "Atmosphere was pleasant and welcoming."
• "From start to finish, staff were professional and managing the new Coronavirus guidelines efficiently, while still keeping the friendly atmosphere."
• "The staff are the best aspect of this place. Friendly, warm and welcoming."
• "Atmosphere was nice and pleasant."
• "The atmosphere was not existent but on the plus side the staff were helpful and friendly."
• "First class friendly service and felt very comfortable in restaurant."
• "Perfect location for a stop as just off the A1."

Cons:

• "Needs a transformation in decorating."
• "Dreary, lacking atmosphere could do with a lot of refurbishment."
• "Very dated looking pub."
• "Just above the level of acceptable for both service and food. Dated restaurant desperate need of an upgrade."
• "However, we don’t feel the need to return any time soon, if at all, this is purely down to the poor service."
• "It was difficult to find our way from the services turnoff to the restaurant because the sign posting is poor."
• "No time limit/height barrier at the carpark."