The Duke Of York Reviews Summary

Ambiance and Environment

Pros:

• "The pub itself is bright and airy with tables well-spaced out."
• "No overcrowding tables well spaced out which is great and a pleasure to see people relaxed without the dreaded face masks on."
• "The whole ambiance and atmosphere is so relaxing and inviting."
• "Lovely sitting out in the clean and tidy garden on a Sunday lunchtime."
• "Sitting by the log fire was really cosey. The seats and decor felt like someone’s front room and the staff were welcoming and friendly."
• "Absolutely lovely atmosphere and beautifully decorated pub."
• "Fabulous setting..love the first impression."

Cons:

• "The grass in the beer garden was seriously overgrown and in desperate need of mowing."
• "The garden at the side and rear could do with a bit of a tidy up to say the least."
• "Also the doors were wide open so very cold."
• "Quite empty on a week night, quite gloomy."
• "The outdoor seating is also right next to the road which is busy, loud and not particularly nice."
• "No Air Conditioning !!!! Extremely uncomfortable to eat, the staff were also feeling the strain."
• "Feel that with the open railings it is not child friendly for toddlers."

Service

Pros:

• "Haley, our server, was attentive, friendly and very efficient."
• "Delicious food, lovely welcoming, friendly and efficient staff."
• "Our waitress Haley was so attentive and efficient, and made us laugh several times- she was excellent!"
• "The staff were excellent."
• "The table service from Sammy was very prompt and friendly - nothing was too much trouble."
• "Staff were nice and friendly."
• "Service was very good and really friendly."

Cons:

• "We waited well over an hour for underwhelming food."
• "Terribly slow service as well as generally poor customer focus."
• "Service was ok, she did her best, but we were ignored after we got our food and we had to go get the bill ourselves."
• "No one collected the finished plates from tables that diners had finished some 30 minutes earlier."
• "The service was so slow."
• "Staff not attentive. Waiting 50 minutes for a drink."
• "Then we had our waitress who took our order who came across as rude and condescending."

Food Quality

Pros:

• "Food was amazing no complaints at all highly recommended."
• "Food as always was superb."
• "The menu covered a huge variety with something for all tastes."
• "Food was amazing I had the roast sirloin of beef which was cooked perfect and tasted absolutely amazing."
• "The food was wonderful, I had the trio of meets Sunday roast and my friend had the turkey."
• "The steak was cooked to perfection (Please compliment the chef) and the soup was just Fantastic."
• "The food was perfect."

Cons:

• "Both meals expensive, both meals ruined."
• "Arancini sent back when it arrived as the two balls were welded together and I could barely get my knife through."
• "The beef was completely tasteless and tough, roast potatoes had no potato inside just skins that had obviously been sat for hours and dehydrated."
• "The wagyu burger was poorly presented with squashed chips and a charred burger certainly something that didn't live up to expectation or the cost."
• "For the price you pay you got barley any food, it was very bland."
• "Food was inedible as it was burned and had to be returned."
• "The food had clearly been kept warm for a long time. The veg was burned. The Yorkshire puds were rock hard."

Value for Money

Pros:

• "Very tasty lunch and reasonably priced."
• "I thought the food was plentiful, tasty, and good value for money."
• "Food was good for the price, but not outstanding."
• "Found prices very reasonable, and the food was good."
• "Great value for the quality offered."
• "The prices were very good and affordable to make it worth."
• "Food great as usual."

Cons:

• "3.65 for about ten chips."
• "Definitely not worth £15.50."
• "Sunday roast quality was poor. Roast potatoes so hard and inedible."
• "It is absolutely unacceptable to pay £6.75 for 2 calamari rings which had been split into popcorn size pieces."
• "Price was average, but not good value."
• "It's overpriced for such a simple meal."
• "For the higher price this was a terrible Sunday roast."