The Packe Arms Reviews Summary

Food Quality

Pros:

• "The food is fantastic and has a great selection of dishes."
• "The food was tasty."
• "Went for lunch for the first time today - the food was wonderful - you could tell it was all home made."
• "The food was delicious, especially the desserts!!"
• "The food and atmosphere are lovely here....in fact the food is delicious!"
• "All was lovely prepared and cooked well."
• "The food was excellent, done to a high standard."

Cons:

• "Roasted pepper and feta tart was minus the feta and peppers were raw."
• "The steak was terrible, very grissley."
• "Food was OK but not great."
• "There was very little meat and sauce underneath which was quite disappointing."
• "The avocado was black overripe."
• "The lamb was honestly just 3 lumps of fat, there was no meat on it so I could not eat it."
• "Dry chewy chicken and fatty rubbery ham."

Staff and Service

Pros:

• "The staff are really friendly and helpful."
• "The staff, from the assistant manager to our waiter were friendly, professional and efficient throughout."
• "The service was always with a smile."
• "Adam waited on us (assistant manager) and he was amazing!"
• "Really good food nice and friendly staff."
• "Very friendly staff and excellent food."
• "They really went above and beyond and the service was second to none."

Cons:

• "I wont be returning."
• "We used to visit the Packe Arms regularly prior to covid lockdown but after tonight's visit I doubt we will be visiting again."
• "Managers terrible."
• "Service slow."
• "Staff started clearing our table while some of were still eating."
• "Service, on the other hand, was disappointing."
• "Very Disappointed with the staff."

Ambience and Decor

Pros:

• "Lovely atmosphere and surroundings."
• "The whole atmosphere was nice and calm and all the staff worked excellently as a team."
• "Lovely cosy dog friendly pub."
• "The pub is very clean, nice and had an open fire which was a nice touch."
• "The open fires really provide a cracking ambience and the pub itself is a lovely venue."
• "Cosy vibe inside, gets busier later in the evening but with the different seating areas it always feels quiet and relaxed."
• "The pub itself exuded that warm, cosy and comforting feeling."

Cons:

• "Decorative English style pub however very disappointing."
• "That does mean that it's not too spacious inside."
• "The outside was careworn."
• "I entered the pub via the back door and met a blonde lady walking towards me... she neither looked at me or spoke a word."
• "Pretty village pub with plenty of room inside and out and plenty of parking spaces."
• "The only thing that lets them down every Sunday lunchtime is the speed of the service."
• "The place is clean and tidy and has a really friendly atmosphere."