Featherbed Reviews Summary

Food Quality

Pros:

• "The carvery was delicious, lots of lovely vegetables, well cooked and 3/4 types of potatoes."
• "The food was great value for money."
• "Food piping hot and delicious."
• "The food was delicious."
• "The food was delicious and excellent value for money, we can’t wait to visit again."
• "Food was fantastic and serves was fast and nothing was too much."
• "The food was tasty and plenty of vegetable varieties not overcooked and the meat was melt in your mouth."

Cons:

• "Food was served cold, offered to microwave it!!!! Really? Could microwave my own meals thanks."
• "Food recently is awful, the roast is what I went for, the potatoes were brown but not cooked in the middle."
• "Unfortunately the food was absolutely awful. Very dry and over cooked and no flavour."
• "The meat was chewy and the gammon that was put on my plate was a joke."
• "Dried up burnt ratatouille, minimal veg was in dire condition."
• "Chicken dippers were very burnt, meat on the mixed grill was also burnt and tasted of charred coal."
• "Cold frozen roast potatoes, even colder veg and meat that had been left out for hours to turn to leather, it was literally inedible."

Service

Pros:

• "Staff were polite. Helpful throughout my visit."
• "All the staff are brilliant but Janice is AMAZING."
• "The staff were amazing so kind and very helpful."
• "The staff are wonderful make you feel really welcome and make a fuss of the children."
• "Can’t fault the staff they have been amazing- very friendly and ever so helpful."
• "The customer service was fantastic and we were made so welcome by the staff."
• "The staff were really helpful, kind, and gave service with a smile."

Cons:

• "Quite busy on a Sunday and could have benefited from more staff to take orders."
• "Pub wasn't very busy on our arrival, staff friendly and welcoming. Service slow, as waited 30mins for food to arrive."
• "Found entering the featherbed public house a bit manic, not enough staff behind the bar to accommodate the volume of customers."
• "Then when the food did come out the children's meals were barely warm."
• "The place was filthy litter blowing everywhere. Carpets filthy. Toilets filthy and stink."
• "Nobody serving and the best bit is the waitress asked how everything was with our meals so I told her....nicely, she smiled vaguely and walked away!!!"
• "Waitresses are useless too busy chatting not paying attention."

Atmosphere

Pros:

• "Lovely atmosphere - will definitely visit again :-)"
• "Excellent ambiance inside. No overpowering loud music."
• "The staff were all really helpful, friendly and created a warm atmosphere."
• "There was a lovely atmosphere."
• "Lovely atmosphere, cosy and really nicely decorated for Xmas."
• "Attractive place, with a really good atmosphere."
• "The ambience and atmosphere was very nice overall."

Cons:

• "I booked a week in advance for 4 adults to be given a table shoved in the corner of the kids section."
• "The place was filthy litter blowing everywhere. Carpets filthy. Toilets filthy and stink."
• "Our table was more like a picnic table in which we sat on a bench to eat our Sunday lunch."
• "Lots of food on the floor and ants and food on the windowsill."
• "Don't get me started on the sticky tables it was horrible."
• "Our table was set for us but it was sticky with food from previous sitting."
• "Horrible place. Offered me a plate of dry food scraped from the bottom of the pots."