WingWing Krispy Chicken Reviews Summary

Food Quality

Pros:

• "Absolutely delicious Korean chicken wings with an unreal crunch."
• "The chicken cheese burger was crispy, flavourful, warm, and juicy."
• "Wings and drumsticks marinated in irresistible and tasty sauces."
• "The boneless thigh pieces are really good and affordable."
• "The chicken was very tender and tasty."
• "Chicken is nice and tasty, especially the crunchy wings."
• "The garlic soy marinade was so tasty and the chicken had the perfect crunch."
• "The flavours are full and meat is juicy."
• "Generous portions of wings, very crispy and flavourful!"
• "The chicken was crispy and well cooked."

Cons:

• "The taste of the food was very mediocre for the price paid."
• "The food is overpriced for what you get."
• "The chicken was dry and there were pockets of air on the chicken."
• "Food was really greasy and tasteless."
• "Chicken portions were very small and evidently deep fried at too low a temperature for too long."
• "The chicken was pink and the batter added only crispiness rather than flavour."
• "The food was so bland. The chips had no seaweed taste and the wings were neither delicious nor Korean."
• "The chicken wings were dry and hard to bite."
• "The chicken was too tough and barely even chicken."
• "Massively overcooked tiny portions of low-quality chicken at inflated prices."

Service

Pros:

• "The service of staff members was very nice and the food was ready quickly."
• "Friendly service, and you can also self serve."
• "Quick service, especially considering the busy area."
• "Service was excellent and the choices were varied."
• "Staff were super friendly and informative of all the menu options."
• "The customer service was very good."
• "The staff is incredibly nice! Great experience."
• "The staff were very polite and friendly."
• "The cashier was really friendly and even recommended a nice ice cream place!"
• "The staff at the counter or by the kiosk machine were helpful."

Cons:

• "The customer service here is subpar at best."
• "Customer service was non-existent outside of ordering and collecting from the tills."
• "The service wasn't great. Clearly one guy at the till didn't cut it for lunch time."
• "Service was poor. Fries did not arrive with order and took another 25 minutes to come."
• "Staff unhurried. Chicken portion was very small and evidently deep fried at too low a temperature for too long."
• "Security guard repeatedly shooed us away without opening the door."
• "The security guard got extremely aggressive against a middle aged couple with 2 young children."
• "Only one staff member working at the till during lunchtime, resulting in long waits."
• "The food took a while to get ready."
• "The customer service was lacking, and the wait for food was long."

Price and Value

Pros:

• "Very good size for the chicken cheese burger."
• "The large fries are double fries for 50p extra which is good value for money."
• "I found the restaurant to be quite expensive for fast food."
• "£13 for food in London which I think is decent."
• "Astonishing powers to discover the best and most delicious chicken wings and drumsticks in the city!"
• "The food is definitely worth the pricing."
• "The prices are reasonable if not buying drinks."
• "Thankfully, a full meal at this restaurant is still priced ok at £11 for six wings, seaweed fries, and a drink."
• "The restaurant offers a spacious area to eat in."
• "The prices of chicken pieces and burgers here are really expensive."

Cons:

• "The food is overpriced for what you get."
• "The prices of chicken pieces and burgers here are really expensive."
• "Even their bottled drinks are charged at DOUBLE the rate you'd find in a typical chicken shop."
• "The tables were still a bit sticky even though we ate quite late in the afternoon."
• "The place is very dirty everywhere."
• "The food was mediocre for the price I paid."
• "The chicken was overpriced and the calamari was disappointing."
• "£22 is certainly overpriced for what we got."
• "Spent over £10 for Krispy battar."
• "Massively disappointed. Spent over £10 for Krispy battar."

Ambiance and Cleanliness

Pros:

• "The location looks great, and the service was friendly."
• "The restaurant is kind of cool, young and nightlife vibe."
• "The atmosphere is losing its appeal but still maintains a bit of its original charm."
• "The restaurant, located in Leicester Square, London, has a great ambiance."
• "The space looks small when you enter but they have many seats upstairs."
• "The general atmosphere and cleanliness encourages one to visit again."
• "The restaurant has a spacious 1st floor above the ground floor where the ordering counter is."
• "The interior is beautiful and the staff is incredibly nice."
• "The restaurant has a beautiful interior as well, and the staff is incredibly nice!"
• "The environment inside is nice but it also gave me high hopes for the chicken which was mediocre."

Cons:

• "The hygiene in Wing Wing is easily the worst hygiene I've seen in any shop in Leicester Square so far."
• "The tables were all dirty and unclean, with food pieces from previous customers all over."
• "All the seating areas, both downstairs and upstairs were dirty, untidy and unkept, even during off peak hours."
• "The condiment section upstairs was filled with dirty trays, chicken bones and was an eye sore to look at."
• "The toilets were even worse as I dreaded checking them as part of this review."
• "The toilets were not very nice. Broken seats, no paper in any of the dispensers in the stalls, just two rolls of open paper in one."
• "The sink and dryer are outside of the toilets and so when you're drying your hands, people eating nearby can hear the very noisy dryer."
• "The place is extremely overpriced for the slow service, tiny portions and poor quality food."
• "The floors are super slippery so be careful not to walk too fast!"
• "The tables and seating had fat stains and weren't frequently cleaned."