Pavilion Restaurant Reviews Summary

Category: Restaurant Colchester

Address: 20-21 Middleborough, Colchester, CO1 1QX, United Kingdom

Phone: +441206918918

Rating: 4.2
based on 294 reviews.

Decor and Ambiance

Pros:

  • "The decor is so beautiful, the food was amazing and the staff absolutely lovely."
  • "The vibe is classy and chic, the decor is beautiful and always on line with the seasons."
  • "Love the Eastern decor."
  • "The decor is to die for, fit for insta ready pics."
  • "Beautiful decor, lovely roof terrace area."
  • "The decor is really stunning and the different dishes we tried were really lovely too."
  • "Absolutely superb food, the garnish and sauces were delicious too."
  • "The decor and overall quality is hard to describe unless you visit and see for yourself."

Cons:

  • "We went on a Saturday night and it was packed out."
  • "The acoustics were not great."
  • "The clientele definitely was not for us as they tended to be very young and loud in general."
  • "Service was very disjointed as we had a different waitress for most dishes."
  • "We had to ask for the music to be turned down."
  • "However, the service was relatively slow."
  • "Our next course kept on being served to us before we had finished the previous course."
  • "The atmosphere and interior design were brilliant, but we had to ask for the music to be turned down."

Food Quality

Pros:

  • "The food was amazing and offering you a full experience."
  • "Food was wonderful and Customer Service was top notch."
  • "Always love coming to Pavillion, the food and vibes are always 10/10."
  • "Had the 6 course tasting menu and have to say that I found it difficult to choose a favourite course."
  • "The food can only be described as exquisite, the variety of flavours was amazing."
  • "We were impressed by everything we ordered; the penang fish curry and beef rendang curry for mains."
  • "The food is delicious oh my Goodness."
  • "The food was amazing as always."

Cons:

  • "We all waited over 1 hour until we received any food at our table."
  • "The food was just OK."
  • "The food was not served in the order of the set menu."
  • "The food and atmosphere were excellent, but the service was slow."
  • "Service was poor, orders were forgotten and service was slow."
  • "Tasting menu was awful. Serving freezing cold soggy tempura."
  • "The food is mediocre and the service is rather poor."
  • "The food was of a fantastic standard, amazing quality."

Service Quality

Pros:

  • "Excellent service from George, he was very cheerful, welcoming and made our first experience at Pavilion amazing."
  • "Our server Gareth was brilliant and so attentive."
  • "A special thank you to our friendly server George who was helpful, efficient and very charismatic."
  • "The table service was really good as well."
  • "Gareth made the dining experience really pleasurable and easy, he explained the menu in detail."
  • "George has excellent taste in choosing gin and brilliant throughout the whole night."
  • "Our waiter Gareth was absolutely fantastic, thanks so much!"
  • "The service we received from our Waiter Gareth was outstanding."

Cons:

  • "One of our guests waited 1 hour 30 minutes for their meal choice to arrive."
  • "We had previously had a bad experience with slow service so we’re slightly reluctant to go again."
  • "It was a Friday night and was fairly busy but the place had great energy."
  • "We had an amazing meal here on Friday evening. The food was amazing as always but the service we received from our Waiter Gareth was outstanding."
  • "The service was relatively slow. We sat down at 9:15 and received our food an hour later."
  • "The service was great. The negatives were: The food was just OK."
  • "Stunning food, our waiter Gareth was absolutely fantastic, thanks so much!"
  • "Will definitely be back! Definitely deserves to be way busier!"

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