Paignton Pier Chippy Co. Reviews Summary

Food Quality

Pros:

• "Amazingly tasty fish and chips. The Tartare sauce was wonderful."
• "Probably the best fish and chips I had all of 2022 (and I had a lot) fish was perfectly cooked as were the chips."
• "Fantastic food, fish is beautiful, flakes away and so full of flavour, chicken filled burger really tasty and chicken nuggets some of the best around, chips just really really nice."
• "We had lovely chips and cod in a crispy batter. Both the normal and gluten free versions were superb."
• "Short Review: Excellent food! Excellent service! Excellent awareness and precaution to dietary requirements."
• "Surprisingly good fish and chips! Very unusual for me to try any food from a pier, but these are very good and not just a tourist hot spot."
• "Best cod and chips I've ever had actually, and I've tried quite a few. The flavour and texture of the fish was perfect, as was the batter."
• "Absolutely Amazing Chips hot and didn't wait long will be definitely be going back to try the fish sat along seafront and had Chips they where tasty crispy on the outside and fluffy in the middle like a prober chip shld be."

Cons:

• "This is possibly the worst piece of fish I’ve ever had. Extremely thin dry and mainly just batter."
• "We have taken 2 portions of chips. One classic and one with cheese. As chips wasn't that bad that chips with cheese was bit ripoff."
• "The food was good, wait times were good too. Would return. (but check order before walking away ;) )"
• "Had a horrible experience at this place. My friend first ordered chips as a take away and then we decided to eat in. They were very unreasonable by not allowing him to have his chips inside."
• "We walked in and sat down at a dirty table as there were no clean tables, we were given dirty cutlery and found HAIR in food."
• "Newsflash....... it isn’t as good as the rating suggests!!! The restaurant seems lovely nicely styled but I can’t say the same about the staff, pretty hopeless is an understatement."
• "The here was good, The fish was nice and fresh and the chips well cooked. The only thing I was slightly disappointed with was the size of the fish."
• "Food was not too bad, chips undercooked, even cheese did not melt."

Service and Staff

Pros:

• "Not very busy, food was delivered quickly. Really tasty and freshly cooked. I only waited about 5-10 minutes for food which was fine."
• "Fantastic food, fish is beautiful, flakes away and so full of flavour, chicken filled burger really tasty and chicken nuggets some of the best around, chips just really really nice."
• "Got large cod and small chips with curry sauce. Tried before I buyed and the sauce was delicious. Service incredible."
• "All staff over the summer nice and food great only lose a star due to a young lady who I've never seen seemed to be grinning when asking a valid question in amongst a great team a shame just one member of staff seemed unprofessional I'm sorry to say as I'm a friendly person to all people."
• "Why on a work trip I visited here for dinner with a work colleague but we went on a Wednesday with the motorcycle 🏍️ parade (which happens every Wednesday) and decided to eat in. We were greeted by a guy who was really friendly and kind and gave us a warm welcome."
• "Excellent service from the girl with glasses at the counter. Friendly staff all round. Popular & busy, but served quickly & well organized despite that."
• "Nov 16. Just had a lovely meal. That's my meal picture. The chips where perfect and the sausage was not overly cooked and really tasty."
• "Short Review: Excellent food! Excellent service! Excellent awareness and precaution to dietary requirements."

Cons:

• "Had a horrible experience at this place. My friend first ordered chips as a take away and then we decided to eat in. They were very unreasonable by not allowing him to have his chips inside."
• "Forgot part of our order so had to go back. Met with some resistance regarding missing item but did eventually realize their mistake."
• "We walked in and sat down at a dirty table as there were no clean tables, we were given dirty cutlery and found HAIR in food."
• "Staff were lovely and pleasant enough and the Chips were lovely and didn’t take long but what I can’t accept is £7.50 for large chips, a little tub of gravy and a knock off kids bottle drink to takeaway!"
• "Food was nice but the staff were absolutely miserable! I'll give the benefit of the doubt because it was the day of the queen's funeral so they may have been mourning but after speaking with people who have been before, I suspect that they are just always like this."
• "Despite reviews, nothing is gluten free including the chips. Asked twice today, and we were informed ‘no the chips aren’t gluten free’"
• "Very rude staff wasn't welcoming or helpful when we finally got our hot drinks after a long wait which we was fine about as we know this time of year can be very busy they didn't bring any sugar or milk so we asked they said they will bring some over we waited another five minutes so my husband politely went up and asked if he could grab the sugar and milk they said no we will bring it over when we are free then came over and threw down the sugar and milk."
• "We visited here due to reviews and recommendations. Although it was a bank holiday it was disappointing. Medium chips, fish and chips came to nearly £20. Very expensive."

Pricing and Value

Pros:

• "Probably best to eat outside or find a bench somewhere then the prices are more reasonable."
• "You pay the price of buying right on the seafront, but the jumbo battered sausage was good and the chips were freshly cooked. Portion of chips isn't huge, I would suggest a medium over small."
• "Good basic fish and chip takeaway or eat in, we ate in. The staff were very polite and friendly, the fish was beautiful and proper chips."
• "Look forward to going here every year. Only fish and chip shop I knew of to do gluten free in the area."
• "Nice food from here at a reasonable price. can be a bit busy at times, especially summer months. Right on pier, which does cause a little havoc when stood waiting for food, as people pushing past the queue to get to pier."
• "The best chippy in town! Freshly cooked food, huge portions, friendly staff and the most amazing curry sauce ever! Good value for money too, especially on the take-away option."
• "No trip is complete to the seaside without having "Fish & Chips" and as I'm gluten intolerant, it was a delight to see that they also had the option of gluten free batter...I highly recommend this place! The food was perfect! I will definitely come back here again when I'm next in the area...They have won many awards and deservedly so 👍😊😋"
• "Absolutely love it here !! Nice and friendly staff and nice to eat in or takeaway. My son actually picked here for his birthday meal out (when he could choose anywhere!) Wish they did deliveries that would be perfect !"

Cons:

• "As you’d expect being this close to the sea front, you will be paying a premium, particularly if you want to it in the restaurant (which adds £10 to the price of a meal)."
• "Very overpriced for cod and chips. Food was overcooked and dry, maybe we picked the wrong day to visit."
• "Very clean, food well cooked and presented my suggestion though is buyer beware, outside and inside the take away menu prices are clearly displayed, however if you want to eat inside at the tables the eat in prices are not clearly displayed."
• "Food was not too bad, chips undercooked, even cheese did not melt. The most disappointing experience was to be told that we were not allowed to sit inside as we ordered take away. We tried to go inside when it became very windy outside and started to rain."
• "Dine-in price is absolutely extortionate; over £51 for 2 fish and chips, 1 plain sausage and chips, mushy peas, curry sauce, and 3 cans. I get being on the pier meant paying tourist prices but I could have gone to an actual restaurant for that kind of money...."
• "Waited nearly 1 hour for our food and all I ordered was chips and cheesey chips, my sister was served before me and after 30minutes she got her food, yet people who ordered after me was given there food before me. Finally nearly 60mins later we ate and portion size was sad."
• "Food is lovely can’t fault it. Very disappointed with the portion size. I wouldn’t have even called my chips portion with my fish a small and I’d paid for a large. My child got more chips with their kids meal."
• "Over-priced. Also the chips are not up to standard. They are obviously cooked from frozen and hardly given enough time to heat up in the oil. What an absolute farce. I mean at around £3 for a portion it's just taking the piss."