Zizzi - Colchester Reviews Summary

Service

Pros:

• "We received wonderful service from a very attentive waitress and the staff there were very friendly."
• "Great friendly staff especially the manager who could not have been more helpful with a great sense of humour!"
• "We booked a table as we were celebrating a friends birthday and we were overwhelmed by the excellent service."
• "Great service. Amazing members of staff."
• "Excellent family meal at Zizzi this afternoon. Service was excellent, Ellise managed this effectively."
• "The staff were kind and courteous, there was an excellent balance of being attentive whilst not coming across as intrusive."
• "The staff were amazing and even gave me a gift before I left, I can't fault the service it was really friendly and professional."

Cons:

• "Very poor service, 3 meals out of 9 we ordered for them to come back after 10 minutes to say they didn't have one of the meals."
• "Terrible service and poor customer service."
• "Horrible service, we booked a seat of 5 and we got sat upstairs with no one there and it was horrible, dirty and windows have cobwebs everywhere."
• "Never thought I'd say this. But service was poor. Very slow on food and even slower on drinks."
• "We were greeted with a grunt and were taken to our seats."
• "We got ignored for 30 minutes until we eventually got served."
• "But the waiter was so awkward, never smiled, never checked how we found the pizzas."

Food Quality

Pros:

• "Food was lovely."
• "The food was nice, on the whole, no complaints about that."
• "Best gluten-free, vegan pizza I've had!"
• "All of the pasta and pizza dishes are tasty and well prepared."
• "The pizzas were fine."
• "Food was lovely, served 6 was a reasonable price."
• "The food was amazing. We had the King Prawn Spiedini and couldn't believe it when they brought it out to us...amazing!!"

Cons:

• "Prices are RIDICULOUSLY high."
• "Two of the table ordered the bruschetta, which was essentially barely-toasted bread with a punnet of chopped, sour tomatoes thrown on top."
• "Not impressed with the mushroom starter as it had no taste."
• "The food is not cook!!!"
• "The food quality wasn’t its normal standard."
• "They didn't have our booking the food was poor the Aircon didn't work and they over charged us."
• "Unfortunately, almost every meal was burned, wrong or missing items."

Ambiance

Pros:

• "Very modern inside with high ceilings and an upstairs seating area."
• "The atmosphere was warm and inviting."
• "Good atmosphere and short wait time for our food."
• "Zizzi Colchester always provides good food and the atmosphere is generally great."
• "The atmosphere was lovely."
• "Went there for the first time with some friends and it was great! Really nice staff, really easy online ordering system and a beautiful interior."
• "Beautiful restaurant on a shabby high street."

Cons:

• "Do try to avoid the small metal seats as they are quite uncomfortable."
• "Very loud downstairs so requested upstairs."
• "But the menu is too busy."
• "The tables are very close together since the revamp."
• "We celebrated my husband's birthday with the family, we ordered food from the Zizzi restaurant via Uber Eats. We received the order very quickly, delicious food, we enjoyed every bite."
• "Was like Piccadilly Circus with deliveroo drivers going in and out, leaving the door open and leaving everybody else freezing inside."
• "The restaurant was a bit cold and I had to put my coat on due to this."