Address: 65 High St, Hemel Hempstead, HP1 3AF, United Kingdom
Phone: +441442768810
Rating: 4.9
based on 171 reviews.
Atmosphere and Ambiance
Pros:
"The atmosphere is amazing, taking you to the heart of the culture."
"Great to see authentic Arabic food out of London."
"The atmosphere was very friendly, customers and staff."
"Lovely petite restaurant with rustic architecture, really felt like we were on holiday."
"The place is very friendly."
"The atmosphere is extremely comfortable."
"The staff could not do enough for us."
"We loved the Mediterranean vibe that the decor and music creates."
Cons:
"Unfortunately it's an old building and it was cold in there, especially with the door constantly opening and closing."
"Arrived to the restaurant one hour before closing time, only to be turned away and told they’re closed."
"The only minor complaint was the table service it needs to be a touch more attentive."
"Only thing I missed would be a cold lager with delicious meal."
"I don't like being asked to give 5 star reviews!"
Service
Pros:
"The service was truly exceptional; our waiter went above and beyond to make our dining experience memorable."
"The service is amazing, always giving us coffees and sweet treats after the mains on the house."
"Fantastic service warm and welcoming."
"Staff are very friendly and attentive."
"The staff make you feel very welcome so 5 stars all round for food, service & good vibes."
"The staff are amazing and fun, the service is perfect."
"The customer service was very personable, welcoming!"
"The service was quick, and the food is a solid 10/10."
Cons:
"The service was very slow and the food was undercooked and bland."
"Service was 10/10. Food average, decent portions to fill up. Not the best chicken wings I ever had."
"Food was great. But don’t like having my food left on the doorstep by the Deliveroo rider."
"I wouldn’t usually review negatively but after communicating back to the restaurant about our concerns we don’t really feel like we’re being heard!"
"We order yalla yalla almost weekly but the standard is starting to drop every week."
Food Quality and Taste
Pros:
"Food was cooked perfectly, juicy and tender."
"The food is amazing – everything we tasted melted in our mouths."
"The food was packed full of flavour and the portion size is huge."
"The food was absolutely amazing, it was very flavourful, great variety."
"The food is always delicious and it has an affordable price."
"The chicken shawarma is absolutely delicious, felafal, hummus and Lebanese potatoes just so very tasty."
"The food was very high quality and very reasonably priced."
"Absolutely the best food in Hemel. Highly recommended!"
Cons:
"The chicken wrap. Chicken was not that flavourful and the wrap was very crispy and dry and fell apart."
"Really quite disappointed with this having previously had a good experience."
"The £11 'moussaka' which we ordered with chips was awful. A tub of aubergine swimming in grease - no topping so definitely not in any way a moussaka."
"Chips were not cooked and very soggy."
"Food was decent, nice quick service even on busy Saturday lunchtime. My only gripe, the portions were very small."
"Overpriced for takeaway, order Moussaka which resembles nothing like one. Very disappointed."
Price and Value
Pros:
"The price… is CHEAP with LARGE portions."
"Very reasonably priced and good quality."
"Excellent service, delicious food and great portions."
"The food is excellent, it's moderately priced."
"This sort of food other restaurant charge double/triple with smaller portions."
"The bill came to £41.50. The food was fresh and very tasty."
"The food is very reasonably priced for the quality/quantity you receive."
"Great people and welcoming, Polite and willing to help, great food."
Cons:
"Some of the best food I've ever eaten in my life, but it's a shame I live so far away."
"Quite simply it's just a kebab house with seating."
"Costing nearly £60 we usually expect to have over ordered and have enough left over for the next day. We barely fed the two of us that evening."
"Was okay. Food was a bit plain and service was slow, however it was busy."
"Very nice but be aware that the menus you see on here are out of date and some prices have risen significantly."