Comptoir Libanais Reviews Summary

Decor and Ambiance

Pros:

• "Beautifully decorated, friendly staff. Service good."
• "The decor was great and we had fun naming all portraits on walls."
• "Decor is interesting with vibrant colours and pictures and it gives the place a cool vibe."
• "The overall aesthetic of the restaurant aims to transport diners to the streets of Beirut, adding to the dining experience."
• "The interior was colourful and full of character."
• "Great food and loved the atmosphere!"
• "The decor was like being transported to another country. Amazing!!!"
• "The place looks amazing, completely unique and the customer service was excellent."

Cons:

• "Tables where so dirty and sticky."
• "The place is empty and the tables not clean."
• "Table was wobbly decided to move to the next one for two, just as wobbly."
• "The music in the background sounded like a Mexican Mariachi band and when the wailing begun in the song I felt like it was going to be my funeral parade song."
• "Need to separate queueing customers from those sat outside as our table was not in a good location."
• "Service was very slow, drinks arrived after our starters which were actually pretty good."
• "A disappointing experience; I can not recommend this restaurant."
• "It is a restaurant that is not characterized by credibility, and that is by stealing Moroccan heritage in decoration, food, carpets, ceramic utensils, and lamps."

Service and Staff

Pros:

• "Service was great from a very nice and police waitress."
• "Service was fast and friendly."
• "Staff were friendly, but didn’t have much knowledge of the menu, especially with regards to allergies and intolerances."
• "All the staff were friendly and attentive, would definitely return."
• "Friendly staff and the food was delivered quickly."
• "The staff are fantastic."
• "Can't fault our experience here. Staff were friendly and helpful."
• "Great food and superb service from all staff."

Cons:

• "Finally food arrived after 40 minutes and restaurant wasn’t busy at all."
• "Service was very poor, the food was placed in front of the wrong person."
• "The staff are very unorganised. They also charged us extra for food we didn’t order."
• "Service was very slow, and when I asked to order a second beer, it never arrived."
• "The waiting staff don't know what's in the dishes."
• "Staff lacked basic hospitality skills even restaurant was only 30% full."
• "Appalling (if I could find a stronger word, I would) service, rude waiting staff."
• "Staff has no training, no product knowledge! We were waiting for an allergy menu for 15min."

Food Quality and Taste

Pros:

• "The food is really great, very fragrant and tasty."
• "Starter was delicious, a little disappointed with the mains."
• "The food was so yummy and light but so tasty."
• "Had a wonderful meal here with my family, we got the mezze sharing platter which was beautifully presented and so fresh."
• "The food looked great on arrival. Wanted to try something different."
• "The lamb kofta is a delectable choice, savoury, grilled to perfection."
• "Food and service was amazing."
• "Food was excellent I had a lamb kofta! The place looks amazing."

Cons:

• "The mixed grill was dry and had to ask for extra sauce which was charged."
• "The beef kofta was undercooked and the meat was not very flavorful."
• "The food was ROCK HARD - COLD and BURNED."
• "The kofta was dry and over cooked. The falafel dry, pastry dry salad bitter."
• "The food there was even Lebanese food and overall everything was horrible."
• "The food was so expensive for a small portion of complete rubbish."
• "The falafels a bit dry and chewy."
• "The chicken is dry, most of the food is semi-prepared."

Value for Money

Pros:

• "The price was reasonable considering the free kids meal promotion."
• "Food was tasty and freshly made, affordable prices and nice staff."
• "Prices are reasonable. Say about 15-20 pounds per person for a good lunch/dinner."
• "Price is great compared to some other restaurant around."
• "Affordable prices and nice staff. You don’t need to wait too long for your order."
• "Good value set menu on offer at this location £20 for starter main and a drink."
• "Portions generous, service good and covid rules adhered to."
• "It's not so expensive, it cost us 40£ for common starter and 2 mains with drinks."

Cons:

• "The only bonus was the 10% nhs discount."
• "The price did not justify the portion sizes— £17 for a mixed grill but no rice, just salad."
• "Way over priced. Don't have tomato ketchup for your chips."
• "The prices are ridiculous for what you get. Avoid avoid avoid!!!"
• "Ordered a mixed grill, kofta and some pitta breads which cost just shy of £30."
• "The food was very dry and tough. Not worth going here at all."
• "Absolutely shocking. Extremely misleading menus, overcharging."
• "£2.50 for a can of Coke was a bit steep."