Las Iguanas - London - The O2 Reviews Summary

Service

Pros:

• "Waiting staff were so slick and friendly, very accommodating and chill."
• "Fantastic evening meal and great hospitality from Tibor."
• "The staff were friendly and attentive."
• "Staff were very friendly and lovely with my 2 year old which is a joy and relief."
• "We had Edgar as our waiter, we could not fault him. He was continuously taking our drinks order and was very friendly and professional."
• "Our server, Roland, was terrific."
• "Servers like Jorge make a real difference to the overall experience and are a real asset to any business."

Cons:

• "Service was very slow despite only serving a few tables on a Sunday."
• "Looks like they were under staffed."
• "Poor experience. Waiter 'Horhay' was so rude from second we sat down, no idea why."
• "The doors wouldn’t open and staff kept walking past without paying any attention."
• "The service was really slow and there didn’t really seem to be much staff and those working weren’t very attentive."
• "It was hard to get a waiter’s attention to order more drinks as nobody was visible most of the time."
• "Our order had been forgotten and we waited over an hour for our food."

Food Quality

Pros:

• "The food was really good and the staff were amazing."
• "The food is tasty and good however it was expensive."
• "New menu is refreshing coupled with great quality of food and service."
• "The food was delicious."
• "The food is good, with a variety of choices of Mexican food, the nachos were tasty and didn't get soggy."
• "The food was tasty and the service was great."
• "The burger was absolutely delicious with the fries."

Cons:

• "Ordered a beef burrito, had no flavour, beef was very chewy and tasted like it was off."
• "The food presentation and portions size of the chips were shockingly tiny for the price."
• "The flavours were bland. Will not be ordering again."
• "Jerk ribs - instead of a dry rub, you get a slab of pork drowning in bbq sauce that probably came from a bottle."
• "The steak was expensive, and though I asked for the meat to be cooked medium-rare, that's very well done and dry."
• "The food was pretty disappointing 😞.. tasted bland, hard rice and with how fast it was delivered gave me the impression that the food had been previously prepared for awhile."
• "The buttermilk coating on the chicken was soft (you could peel it off); the chicken was spongy; the burger, overall, was luke warm."

Drinks

Pros:

• "Music was good, and not loud so you could easily have a conversation."
• "Both the cocktails and mocktails are two for one, so it is a great place to grab a drink."
• "The range of tequila and cachaça shots was great."
• "I drank multiple cocktails and all of them tasted amazing."
• "The cocktails here are great and really nice options for mocktails if you don't drink."
• "We also had a couple of drinks which were good too."
• "The cocktails are really nice and well priced with the always 2for1 deal."

Cons:

• "Our drinks were so watered down we could barely taste the fruit."
• "When we visited half the drinks menu was not available but we made do."
• "The drinks are not strong at all, the alcohol content is very less compared to other places."
• "The cocktails were pure sugar syrup that was impossible to drink."
• "Poor choice of cocktails (unless you like miki mouse fun stuff)."
• "The guacamole couldn't have been real."
• "The drinks are not strong at all- got a pitcher that tasted only like juice."

Ambience & Cleanliness

Pros:

• "Restaurant and toilets were very clean."
• "Music was good, and not loud so you could easily have a conversation."
• "Atmosphere: Great. Just come."
• "Lovely atmosphere."
• "Very clean place."
• "Service was excellent so can't moan about that."
• "Lovely buzzing atmosphere and service."

Cons:

• "The bathroom was also a bit dirty."
• "Due to the restaurant being unhygienic. Was put off by the flies."
• "None of the tables outside were clean."
• "The place inside is hot and smells badly, the table outside smells like a wet dog!"
• "Also, the place is very loud and you need to shout to the person next to you."
• "Oh it was too crafty and cold inside the restaurant too!"
• "The absolute worst food and service ever. Waiter was absolutely appalling, took forever to get our order."

Value for Money

Pros:

• "The food is very filling and I was quite disappointed that I didn't have room for the Mexican Mess... which looked tasty to say the least."
• "Portion sizes are very good and the chicken was tasteful."
• "Food was lovely and stayed hot from the first mouthful to the last."
• "The star of the show was the fillet steak skewers with chimichurri sauce."
• "Food really nice."
• "Everyone in my party enjoyed all of their meals."
• "The food was delicious and the waiter was really nice."

Cons:

• "The food is tasty and good however it was expensive."
• "Great food...but not reasonably priced. A 3 course meal for 2 of us came to £67+."
• "The food is average but overpriced."
• "The prices are high for what you get."
• "The food wasn’t great. Over priced and small portions."
• "The food is average but overpriced."
• "The food is a bit overpriced."