The Lazy Shack Reviews Summary

Food Quality

Pros:

• "Food was good, the calamari was excellent, the fish was good, lobster lovely."
• "Hands down the best fish n chips in all of Kent!"
• "Lovely fish and chips right on the beach. Good crispy batter, with fresh crispy chips and a variety of different condiments."
• "The food is fantastic, I had kippers with scrambled eggs and toast."
• "Got to be the best, freshest fish and chips we've had. Ever."
• "The prawn, salmon sandwich was truly exceptional."
• "The squid was cooked to perfection and my friend really enjoyed her meal."

Cons:

• "Didn't know everything here was so overpriced for what you get."
• "We paid premium £ for deep fried oven chips. Not proper fish and chips at all."
• "The calamari were (obviously frozen not fresh) so rubbery and hard that I couldn't eat them, went to bin."
• "The amount you get was small for the price charged."
• "Not a massive selection of hot food."
• "If you want decent fish and chips don't come here. Fish was grey and slimy."
• "The fish was very mushy, something I was not expecting at that price."

Service

Pros:

• "The staff are really amazing. Even when it gets really busy, they greet you with a smile and give a brilliant service."
• "Young friendly staff. Lola in particular really shone with her brilliant customer service."
• "First class service, the waitresses go out of their way to make you feel welcome."
• "Staff super friendly and very helpful."
• "Very friendly and efficient staff, lovely food and setting."
• "Fast and friendly service."
• "Very friendly staff and service."

Cons:

• "Unfriendly and impolite staff, in fact rude and arrogant."
• "There was an older blonde lady who was INCREDIBLY rude."
• "Also very limited selection of canned drinks, even though the menu was long."
• "Staff just took the money and said, 'Take a seat,' no smile. No, how are you."
• "When entering the restaurant, we were told someone would take our order at the table and no one did."
• "as usual lovely fresh fish but sadly the counter staff have no customer service skills and getting worst the big lad behind the counter is so rude when you ask a question he needs to realise who pays the wages."
• "I Ordered my food it was Totally wrong they rang the manager would give me a Refund all place my ordered for me but take my money not very nice staff."

Location & Atmosphere

Pros:

• "Wonderful fish stall and restaurant on the beach."
• "Right on the beach and an amazing selection of fish."
• "Really nice place right on seafront with outdoor seating."
• "Lovely spot on the beach for breakfast, brunch or lunch."
• "Great place to visit. Absolutely lovely inside with lots of character."
• "What a cute eclectic looking shack. The vibe of the place is really charming."
• "This is a lovely place right on the seafront in hythe."

Cons:

• "The radio music blares out and demands everyone attention, spoiling the otherwise lovely atmosphere."
• "Small car park near and Satnav takes you into a trading estate."
• "All three of us had digestive issues for the rest of the day and we now are unable to go for the birthday dinner we had booked."
• "It was a very windy day raining so bad."
• "Parking is a nightmare, not many spots."
• "Sat inside but half of the establishment was cordoned off."
• "Arrived 3.20 and told only chips are being served from 3.15 pm on Sundays."

Value

Pros:

• "Largish portion sizes, such good value for money."
• "The attached shop has a great selection of meat, fish and supplies."
• "Plus you can buy freshly caught fish after to cook for dinner. Tea and coffee as well."
• "Very well priced, and always a wide selection."
• "Good value."
• "Fantastic fish shop on the beach selling very fresh fish caught by Hythe fishermen. Also brunch, from scallop and bacon rolls to fish and chips. Very good value prices."
• "Very good value and excellent quality."

Cons:

• "Oh and prices are not as advertised on website."
• "A tiny bit on the dear side."
• "Sadly disappointed used to be one of our favourite places, now very ordinary, portion size reduced, soggy batter."
• "Such a lovely location but the food wasn't great, the fish and chips was very greasy and expensive for the quality."
• "Disappointing exceptionally small portion of cod and chips for £13 per person."
• "Sorry guys, very expensive for the amount of food you get."
• "1 fish smelled and tasted badly of ammonia."