The Red Lion Reviews Summary

Service

Pros:

• "The staff were very good, accommodating."
• "The staff were very welcoming and when my order was not properly cooked to my liking they replaced it without any hassle."
• "We had very attentive service from Lara."
• "Service was great, with quick correction of a mistake made, no fuss or bother."
• "Fabulous staff, polite and friendly."
• "Customer service was good."
• "Amazing service from start to finish at the red lion after booking an area for 30people for my Baby shower."

Cons:

• "Really didn't enjoy it. Service wasn't very friendly from the bar man."
• "One very rude waitress/bar tender who gave awful service. No smiles, no manners, just rude."
• "Bartender will drag her feet and just look at you blankly. Rubbish service."
• "Service was really slow and when I went to the bar the drinks were just sat there."
• "The service for food was pretty slow for a Tuesday night."
• "After booking and arriving on time unfortunately there was a very long wait for food, an hour and forty minutes."
• "Worst customer service ever experienced, I ask food and drinks and and I was basically bullied for my choices at the bar from the cashier."

Food Quality

Pros:

• "The food's really nice and plenty of it, the drinks are the same."
• "Really enjoyed the slow roast belly pork we all decided to have, best cauliflower cheese we have had in a long time and beautiful pigs in blankets."
• "Had the French dip burger. 2 patties with cheese and steak tails. That gravy might be the best sauce I've ever had."
• "The steak was cooked beautifully."
• "Food was really nice and good portions."
• "The breaded mushrooms with dip, macaroni cheese, and caramel apple pie were delicious and a great price."
• "The food is very tasty and generously portioned."

Cons:

• "Awful. Food was appalling."
• "Ordered fish and chips, mushy peas were almost soup like."
• "We asked for 'medium' cooked steaks and they were actually burned, tough & full of fat."
• "The beer battered mushrooms were the worst I've ever had. They were clumping together and extremely oily. Avoid!"
• "Starters took an hour to come the Korean chicken was severely undercooked then the mains came after 90 minutes the sausages were black and inedible and the chicken was burnt and nearly impossible to cut."
• "The pulled beef chilli I ordered wasn’t the best, seemed microwaved and didn’t taste good."
• "Bang average pub food. Wouldn't be surprised if it was prepped in advanced and microwaved when ordered."

Atmosphere

Pros:

• "Staff's really nice, there are plenty of seats outside and a massive umbrella in case you get surprised by rain and a special hut for special occasions."
• "Recently refurbished and now has a very contemporary decor and atmosphere."
• "The atmosphere is relaxing and calm as portrayed by the decor."
• "Fantastic pub. Family friendly, nice and clean, inviting and cosy atmosphere with great service and friendly staff."
• "The tables are reasonable spaced out which creates a nice atmosphere."
• "The restaurant was really busy and it was a lovely atmosphere."
• "The pub is always busy and buzzing with a fantastic atmosphere."

Cons:

• "Toilets are in dire need of a decent scrub...dirt on the doors where you use your hands."
• "However, main issue was the womens toilets, the one toilet was not flushing and with only one toilet working, having to wait with kids isnt great."
• "It was really very cold in there the two open fires weren't enough people keeping their coats on."
• "Free 02 wifi is rubbish - slow as old dial-up."
• "The lettuce was brown."
• "However, the atmosphere needs improvement i.e the bar staff."
• "Standard ember pub. Bit grimy tbh and not freshly welcoming to the outsider."

Value

Pros:

• "Enjoyed meeting family and had a nice meal pleasant place with reasonable prices."
• "Drinks are decently priced and they have a great selection."
• "Prices are reasonable."
• "Great menu choices at outstanding value! Lots of parking bays which you have to pay £2 for but you get it refunded with your order."
• "Traditional style pub with a good selection of beers at excellent prices."
• "The food was lovely, and the portions were very good for the price."
• "Food was presented nice and hot. From the starter to the desert, it was all hand made right down to the custard for our desert."

Cons:

• "Nice clean pub, one downfall, a pint of bitter I believe craft ale and a half of diet pepsi cost £6.15 which I reckon is well over the top."
• "I had posh fish and chips, for the money small portion, 2 fairly skinny battered fillets and what I would call a half portion of chips and a blob of mushy peas."
• "Ordered children's meals took a while to arrive, & when we went to order their puddings were told we had to pay an extra £1 each."
• "The food wasnt worth the money that's for sure it was warm and looked nice that's all... we spend around £60 but not worth that much."
• "Not bad food for lunch didn't realise you don't need to pay for car park so wasted £2.00 thought they could have refunded it of my meal but not very helpfully there also no pasta for a carbonara who doesn't have pasta in same happened the last time in here just take it off the menu."
• "Ordered posh fish and chips for my dad. Plate came half empty."
• "Terrible food and rude staff."