Address: 579 Basingstoke Rd, Reading, RG2 0SJ, United Kingdom
Phone: +441189873255
Rating: 3.6
based on 120 reviews.
Menu Variety
Pros:
"The menu is wide and varied."
Cons:
"Gluten free menu needs more than just fish and chips."
Portion Size
Pros:
"Would definitely recommend another visit... well done guys!!"
"First time visiting the shop and amazed with the service, I felt they were polite and friendly. Although the prices are high you definitely get your money's worth."
"They serve good sized fish and a nice portion of chips."
Cons:
"For a large chips this was extremely disappointing more like a portion for a small child."
"Don't bother just been in and purchase a small cod and large chips and the fish is tiny."
"Have had lots of large cod from them but what turned up tonight was certainly not large it was more like half a large cod."
"Ordered 6 'cod bites' and these were so small a mouthful would be 2 of them, masses of batter vs cod inside."
"Paid for a large chips for £3.99 and got a measly potion."
Customer Service
Pros:
"The staff there were so polite and chatty to me and my daughter."
"The staff is very knowledgeable and was able to advise on what foods could be cooked gluten free."
"Always one of the best choices in reading, polite and courteous customer service, eager to please and always with a smile, good food always made better by the top quality type of staff you find in a chippie such as this."
"The staff are all very friendly, and the food is extremely good, I can't think of a single time I've been disappointed by my meal."
"I came to Deep Blue after work yesterday and i was pleasantly greeted by Sophie, who offered me amazing advice on selecting which fish size would suit my elderly mother the most."
Cons:
"I hope no one has to deal with such a rude, unpleasant and disrespectful man."
"I was then rudely interrupted by the angry, rude man in the back."
"Very poor customer service. Deliveroo drivers made priority as other customers lined up, some waiting for nearly 30mins despite ordering ahead."
"The manager comes across as unnecessarily rude."
"The staff are rude, miserable and they have zero customer service skills."
"Whilst ordering the angry, rude cook in the background was shouting at the younger serving staff about how they hadn't wrapped an order in time."
"Rude, angry, arrogant man."
Food Quality
Pros:
"Ate from here again tonight, great fish and chips, but is expensive."
"good tasty fish and chips at a fair price."
"Excellent fish and chips, very tasty!"
"Good 'proper' chip shop which sells chips that are cooked the right way :-)"
"Well cooked fish & chips using a good batter and running their pans hot so mo risk of greasy chips and soggy fish."
"The Halloumi burger was really nice with crispy batter and the cod was also cooked nicely."
"Brilliant food, best fish & chips around."
Cons:
"Didn't think you could go wrong with fish and chips, then I ate here."
"The food has been totally crap, awful chips, they were brown and disgusting."
"Deep Blue has the distinction of being both the most expensive and the worst quality fish and chips I have ever been served."
"The battered cod is more like soggy battered cod it’s so soggy at the bottom of the fish it actually puts you off your dinner."
"fish bites were very over cooked and burnt was hoping they would be consistent."
"The quality of this place has significantly gone down... Very overpriced and chips are honestly so bland and rubbish quality."
"Once we got home the Chips were soggy, tasteless, fish was dry & the battered sausage looked like it had been cooked several times over."
Price
Pros:
"The price is good but this time found the fish really bland."
"good tasty fish and chips at a fair price."
Cons:
"Ate from here again tonight, great fish and chips, but is expensive."
"I do like this fish and chip shop but the prices are quite high compared to other fish and chips shops in the area."
"Pricey. Today I paid £2 for a portion of chips and ended up with a small oblong cardboard platter the size of a crisp packet, felt robbed."
"what a rip off well over priced compared to other chip shops in the area and it was dry and not nice."
"Over priced.. for a commodity product..."
"Massively overpriced for what you get in both quality and quantity, most definitely better value and quality out there."
"Pretty pricey for fish and chips, but you do get decent portion sizes."
Order Accuracy
Pros:
"Delivered to hotel piping hot on time and very well packaged!"
Cons:
"Nice fish & chips but I have there twice and both times have ordered and bought home only to get home and see that they have not included all items ordered and paid for."
"No positive comments regarding order accuracy."
"Ordered cod got plaice, not what it used to be!!."
Cleanliness
Pros:
"Best fish and chips in Reading, cleanest, tastiest, realist."
"No regrets lovely and clean too."
Cons:
"No negative comments regarding cleanliness."
Special Offers
Pros:
"After my long shift as a health care assistant today, I picked up my toddler and we stopped in deep blue so I could grab myself some dinner before I got home. The staff were amazing and gave me 20% off as I was in my uniform."
"This restaurant does gluten free Mondays and it was wonderful."
Cons:
"What joke this place is. £2.30 for a chip butty."