Peak District Mining Museum Reviews Summary

Category: Museum

Address: 196 S Parade, Matlock, DE4 3NR, United Kingdom

Phone: +441629583834

Rating: 4.6
based on 112 reviews.

Exhibits and Layout

Pros:

  • "A wealth of information is available at this museum, through videos and physical displays."
  • "Really good museum with lots of interesting interactive exhibits."
  • "The museum is well laid out and full of lead mining knowledge."
  • "Always some new exhibit being added."
  • "The museum was a treasure trove of mining history with so much information about everything inside."
  • "An incredibly interesting museum with lots of enlightening exhibits including recreated mine shafts and tunnels, mining equipment, steam engines."
  • "Fantastic museum with a lot to see, very well presented and enthusiastic and knowledgeable staff."

Cons:

  • "It does have 3 floors and at times was a little confusing to get around but it didn't matter if you went back on yourself."
  • "Really hands on museum which went down well with the kids, there's a LOT of reading if you have the time, a bit overwhelming."
  • "No loos in museum you have to go to cafe ones."
  • "Doesn't have its own toilets, which is weird."
  • "Note that there are no toilets available on site."
  • "Would be better if they accepted card and its a little enclosed in areas."
  • "Lower floor was interesting.i was unable to Go up the stairs as disabled and the stair lift was not in operation.so I myself didn't get full experience."

Mine Tour Experience

Pros:

  • "The guided tour of the mine/caverns was so much better than I'd prepared myself for."
  • "The mine tour is full of interesting facts and gives you a sense of what it was like to work in a mine."
  • "The trip down the mine was amazing. Alan was are private guide, as there was nobody else around. He was very informative."
  • "Great mine tour from our guide Chris, he was very informative and also great at interacting with the whole group especially the kids."
  • "Our guide Chris was very knowledgeable and really brought the mines to life."
  • "The tour of Temple Mine was really well done. The mine is fairly small but our guide was entertaining and knowledgeable and really brought the place to life."
  • "The mine tour (with Chris) completed the experience with the smells and texture of an actual mine."

Cons:

  • "The mine is quite accessible for those who need walking aids, but not for wheelchairs and pushchairs as there are some steps."
  • "The mine tour part wouldn't be suitable for wheelchair users or prams."
  • "The mine tour part wouldn't be suitable for wheelchair users or prams, purely down to the fact it was previously a working mine and although the ground was pretty smooth, there are unavoidable steps and things."
  • "We were advised on arrival that it was best not to take our pram upstairs as it was quite narrow & steep up the stairs."
  • "Only problem is gypsies are using that car park, we waited 30 mins for a space in summer hols, also note no toilets at this end of town."
  • "Note that there are no toilets available on site, but there are public toilets that cost 20 pence 650m down the road."
  • "Didn't take the tour sadly as first trip there and had parked in a one hour only zone but will definitely go again."

Value and Accessibility

Pros:

  • "The tickets are valid for 12months from the date of purchase so excellent value."
  • "Great value for money at £11.50 each for over 60s."
  • "The price is so reasonable, a welcome change to how much everything currently costs."
  • "More than worth the £4 entry fee."
  • "A brilliant value for money- especially if you get a museum ticket+ mine tour at once."
  • "Not very expensive either. Well worth the money."
  • "You need to pay to get in, but the ticket lasts for a year. Pay once, get in for a year anytime."

Cons:

  • "Note that there are no toilets available on site."
  • "No loos in museum you have to go to cafe ones."
  • "Note that there are no toilets available on site, but there are public toilets that cost 20 pence 650m down the road."
  • "Would be better if they accepted card and its a little enclosed in areas."
  • "Lower floor was interesting.i was unable to Go up the stairs as disabled and the stair lift was not in operation.so I myself didn't get full experience."
  • "Only problem is gypsies are using that car park, we waited 30 mins for a space in summer hols, also note no toilets at this end of town."
  • "The mine tour part wouldn't be suitable for wheelchair users or prams."

Staff and Guides

Pros:

  • "Great mine tour from our guide Chris, he was very informative and also great at interacting with the whole group especially the kids."
  • "Chris, our tour guide, was amazing."
  • "Our tour guide was outstanding, loads of knowledge, patiently answered everyone’s questions and had a great sense of humour."
  • "Our guide Chris was very knowledgeable and really brought the mines to life."
  • "The guide was fantastic, very informative."
  • "Our guide was superb."
  • "We had a tour guide called Jacob, he was amazing with the children and very knowledgeable."

Cons:

  • "Guide pleasant but had clearly done the guided tour hundreds of times. She spoke far too quickly, somewhat garbled and a little silly with unnecessary comments."

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