Address: 196 S Parade, Matlock, DE4 3NR, United Kingdom
Phone: +441629583834
Rating: 4.6
based on 112 reviews.
Exhibits and Layout
Pros:
"A wealth of information is available at this museum, through videos and physical displays."
"Really good museum with lots of interesting interactive exhibits."
"The museum is well laid out and full of lead mining knowledge."
"Always some new exhibit being added."
"The museum was a treasure trove of mining history with so much information about everything inside."
"An incredibly interesting museum with lots of enlightening exhibits including recreated mine shafts and tunnels, mining equipment, steam engines."
"Fantastic museum with a lot to see, very well presented and enthusiastic and knowledgeable staff."
Cons:
"It does have 3 floors and at times was a little confusing to get around but it didn't matter if you went back on yourself."
"Really hands on museum which went down well with the kids, there's a LOT of reading if you have the time, a bit overwhelming."
"No loos in museum you have to go to cafe ones."
"Doesn't have its own toilets, which is weird."
"Note that there are no toilets available on site."
"Would be better if they accepted card and its a little enclosed in areas."
"Lower floor was interesting.i was unable to Go up the stairs as disabled and the stair lift was not in operation.so I myself didn't get full experience."
Mine Tour Experience
Pros:
"The guided tour of the mine/caverns was so much better than I'd prepared myself for."
"The mine tour is full of interesting facts and gives you a sense of what it was like to work in a mine."
"The trip down the mine was amazing. Alan was are private guide, as there was nobody else around. He was very informative."
"Great mine tour from our guide Chris, he was very informative and also great at interacting with the whole group especially the kids."
"Our guide Chris was very knowledgeable and really brought the mines to life."
"The tour of Temple Mine was really well done. The mine is fairly small but our guide was entertaining and knowledgeable and really brought the place to life."
"The mine tour (with Chris) completed the experience with the smells and texture of an actual mine."
Cons:
"The mine is quite accessible for those who need walking aids, but not for wheelchairs and pushchairs as there are some steps."
"The mine tour part wouldn't be suitable for wheelchair users or prams."
"The mine tour part wouldn't be suitable for wheelchair users or prams, purely down to the fact it was previously a working mine and although the ground was pretty smooth, there are unavoidable steps and things."
"We were advised on arrival that it was best not to take our pram upstairs as it was quite narrow & steep up the stairs."
"Only problem is gypsies are using that car park, we waited 30 mins for a space in summer hols, also note no toilets at this end of town."
"Note that there are no toilets available on site, but there are public toilets that cost 20 pence 650m down the road."
"Didn't take the tour sadly as first trip there and had parked in a one hour only zone but will definitely go again."
Value and Accessibility
Pros:
"The tickets are valid for 12months from the date of purchase so excellent value."
"Great value for money at £11.50 each for over 60s."
"The price is so reasonable, a welcome change to how much everything currently costs."
"More than worth the £4 entry fee."
"A brilliant value for money- especially if you get a museum ticket+ mine tour at once."
"Not very expensive either. Well worth the money."
"You need to pay to get in, but the ticket lasts for a year. Pay once, get in for a year anytime."
Cons:
"Note that there are no toilets available on site."
"No loos in museum you have to go to cafe ones."
"Note that there are no toilets available on site, but there are public toilets that cost 20 pence 650m down the road."
"Would be better if they accepted card and its a little enclosed in areas."
"Lower floor was interesting.i was unable to Go up the stairs as disabled and the stair lift was not in operation.so I myself didn't get full experience."
"Only problem is gypsies are using that car park, we waited 30 mins for a space in summer hols, also note no toilets at this end of town."
"The mine tour part wouldn't be suitable for wheelchair users or prams."
Staff and Guides
Pros:
"Great mine tour from our guide Chris, he was very informative and also great at interacting with the whole group especially the kids."
"Chris, our tour guide, was amazing."
"Our tour guide was outstanding, loads of knowledge, patiently answered everyone’s questions and had a great sense of humour."
"Our guide Chris was very knowledgeable and really brought the mines to life."
"The guide was fantastic, very informative."
"Our guide was superb."
"We had a tour guide called Jacob, he was amazing with the children and very knowledgeable."
Cons:
"Guide pleasant but had clearly done the guided tour hundreds of times. She spoke far too quickly, somewhat garbled and a little silly with unnecessary comments."