The Rocketeer Restaurant Reviews Summary

Service

Pros:

• "Excellent service from staff, keeping customers informed of the wait time for food from their time of order."
• "Staff were attentive and service excellent we were well looked after."
• "Service was great & the chowder was delicious."
• "Service from the team was outstanding as was the food."
• "Service is friendly and efficient."
• "Staff polite and helpful, excellent customer service."
• "Great, friendly service."

Cons:

• "No communication from management or staff regarding the delay."
• "Slow service and it was really annoying to order fish and chips, wait for 20mins, during this time a couple came in, ordered, and was served before us!!!"
• "Long queues and staff unattentive."
• "The atmosphere was ruined by a rude member of staff the second we walked into the restaurant."
• "The server became EXTREMELY RUDE."
• "The food was nice but the service was really poor and slow."
• "On arrival the person who took us in was very rude."

Food Quality

Pros:

• "The seafood platter for 2 people was amazing."
• "The food was very nice."
• "It was phenomenal - easily some of the best fish and chips I’ve ever had!"
• "The seafood chowder was amazing as we're the crab cakes."
• "The food was all really fresh and very tasty."
• "Superb lunch with the seafood shared platter then a rather splendid fish and chips."
• "Best fish I’ve tasted in a long while."

Cons:

• "Pretty expensive for the quality of what you get."
• "The cooked lobster was burnt underneath that left black broken shell within the chips."
• "The lobster was minuscule, and overall everything had that frozen iodine taste."
• "most of the fish batter was soggy and oozing oil when cut into."
• "The food was adequate but not amazing."
• "It wasn’t worth the wait. The food all tasted like it had been fried in the same unchanged and burnt oil."
• "The Fish and Chips was bland, very doughy and oily (3/5)."

Atmosphere & Location

Pros:

• "Fabulous and breathtaking views of the sea."
• "Sat in the afternoon autumn sun with a cold glass of white wine, views overlooking North Berwick and the Bass Rock."
• "An unusual glass-sided box neatly set around an old stone building, which feels like al fresco dining."
• "The atmosphere is lovely with the ocean view."
• "Lovely views of the bass rock."
• "Great views over to Bass Rock."
• "A beautiful setting for some seaside fish and chips!"

Cons:

• "We arrived to be seated in the entrance underneath an air conditioning unit which, initially, we did not realise was on and blasting cold air directly onto us."
• "I have only rated 4 stars on atmosphere because the air con was broken and it was really very warm."
• "It must get very hot inside in the summer."
• "It was very hot outside under the plastic roof."
• "People were standing outside in the cold for over an hour."
• "The place stinks like old vegetable oil."
• "If you like street food with restaurant prices."

Value

Pros:

• "Prices seemed pretty fair to me."
• "The food is very delicious and reasonably priced at a great location."
• "Good value."
• "Reasonably priced considering it's location in a tourist hotspot."
• "Prices very reasonable for the quality of the food."
• "Reasonable price."
• "Well priced given the seafront location."

Cons:

• "The seafood platter for two however was way overpriced."
• "After spending 60 pounds, food was of a bad standard."
• "Overpriced for the quality of food served."
• "The place is rather expensive though."
• "For that price I would expect more."
• "General feeling was overpriced for quality of food."
• "The lobster however was very small with us receiving 1 claw and a handful of chips, for what we received it was overpriced in our opinion."