Taymouth Marina Holiday Resort, Restaurant & Spa Reviews Summary

Accommodation Quality

Pros:

• "Location- Incredible views and quiet."
• "The apartment was modern, clean and had everything we could possibly require."
• "Very spacious, amazing facilities and views. A real home away from home."
• "Nicely lied at the side of Loch Tay with small 'marina'."
• "Well appointed apartments with great view over Loch."
• "Fantastic place to unwind and relax, hot spar, sauna cold water bucket shower and steam room."
• "Nice modern roomy apartments with the bonus of a hot tub."
• "The room (Ben Fhada) was stunning with amazing views."

Cons:

• "Upon arrival, our heat and wifi were not working."
• "Accommodation- fairly average not luxury but that doesn't bother us, we did however have issues with the cleanliness in the kitchen."
• "We had issues with the fridge not working properly for a full day/night within the lodge."
• "The cleanliness wasn't up to the standard that you would expect for how the facility postures itself to be."
• "Cleanliness not up to standard I would expect for price paid."
• "The kitchen sink & basin looked like they had not been cleaned for months!"
• "Sadly may be our last stay - just not up to scratch!!!"
• "Stayed here for 3 nights early August. Cleanliness not up to standard I would expect for price paid."

Service and Staff

Pros:

• "The manager was very nice and solved our issues but we still were frustrated."
• "Excellent service with a wide variety of drinks on offer."
• "Wifi was down on check in and took a few hours to get sorted the Duty manager was friendly and apologetic though."
• "The staff were all nice and friendly."
• "The staff are top notch and all had fantastic customer service."
• "Fantastic holiday let's... staff were very helpful, knowledgeable and patient ensuring our experience was memorable."
• "All the staff made us feel so welcome and could not do enough for us."
• "Wonderful hosts, inviting site, truly breathtaking views."

Cons:

• "We went down to reception and the receptionist said 'that is strange, I haven't heard of that before.' She then left for the night."
• "We had concerns with hot tub as it appeared to be smelling foul with dirty water."
• "We had to leave a deposit for any damages I really should be given a refund."
• "The staff were unfussed by this."
• "The staff was very helpful and nice from the begging, to serving drinks during the spa time to the leaving time."
• "The staff have to brush past you regularly while you are queuing."
• "Spent a glorious 2 hours at the Hot Box Spa, cant recommend enough, it was clean, staff where friendly."
• "Stayed here kast 4 years - Ben Nevis this time - so below the normal standard but not below normal price."

Food and Drink

Pros:

• "Pizza was delicious. Drinks are priced accordingly but not over the top."
• "The lemon drizzle cake was delicious and accompanied by fruit was a nice touch."
• "Starter- Halummi was delicious."
• "Fantastic holiday let's... Very spacious, amazing facilities and views."
• "Coffee was flavourful and hot. Pizza was mega-yummy!"
• "Pizza from the wood fired oven is great, pepperoni with honey chilli oil was a new combo for me and it was awesome."
• "This is the gorgeous new Chicken Burger from Taymouth Marina. Probably one of the best chicken burgers I have ever eaten."
• "We stopped off for a wee bit of lunch, I had the salmon and mackerel platter, my wife had fish and chips, both dishes were very tasty."

Cons:

• "The kitchen is mediocre at best and provides you with the bare essentials."
• "Main- moving mountain burger was very dry and bland the chips that I got were nice but as about a third of my portion seemed to be chip scraps."
• "Side- we shared mac and cheese bites which were just tasteless balls of breaded mush."
• "All in all including a very small 200ml coke and a glass of wine it was a £60 spend and I have to say I have had better meals at weatherspoons."
• "We went to the restaurant one night, my partner ordered a steak cooked medium-rare but she got a steak almost burned to the crisp."
• "The pizza was lovely. Burger overcooked and dry."
• "I ordered the vegan pizza, double checked it was dairy free cheese once it was delivered, was reassured that it was, but it turned out to be real cheese."
• "Arrived before it opened, once it opened no one was interested in helping. Ordered a £12 salad, halloumi and chips. Paid £5 for two stale cokes."

Spa and Leisure Facilities

Pros:

• "Outdoor spa was brilliant fun. Loved the spa pool and the slide into the loch."
• "The hot box is my favourite place to be, a sauna with stunning views down the Loch, a chute into the Loch and a firepit to warm up at."
• "The hotbox sauna is absolutely incredible, brilliant view."
• "Spent a glorious 2 hours at the Hot Box Spa, cant recommend enough, it was clean, staff where friendly."
• "Enjoyed the spar. I think the grounds man was covering for spa staff. He could of floated round a little more taking drinks orders."
• "Had 2 amazing hours in The Spa outside, stunningly beautiful, scenery was amazing, spa facilities were fantastic."
• "The spa area is not extremely big: a hot tub, a sauna and a hammam, so 2h set time is enough to enjoy all of them."
• "Sits on South Bank of Loch Tay west of the Crannog Centre just opposite Kenmore."

Cons:

• "The hotbox experience was lovely but we only were given one time slot to pick from and it was the evening of our last day."
• "The facilities were fine however you now need to order from the bar (from previous visits staff used to go round and take your order from wherever you were)."
• "At the end we were still charged for the robe and slippers set because we used the slippers."
• "Nothing outrageously wrong but a lot of tiny little things makes it impossible for me to give a positive review."
• "The steam room was out of use and the sauna was useless."
• "I attended a swimming competition here in February 2023, the marina pumped out raw sewage into the swim area."
• "No showering facilities. Half of time was cancelled to bad weather, two weeks after this I still have not received my refund."
• "I paid for a boat mooring for 2019, and due to a number of events, I decided, in the first month to cancel and did not moor my boat at all."