"The instructors were very friendly and welcoming."
"Another awesome session with Active360 - Peter is a great instructor: professional, fun and made us all feel totally at ease."
"Lou was very friendly and put me at my ease straight away."
"Natalie and Leon (the French instructor) were so welcoming and got us paddling with no worries."
"Harry was great - very calm, patient, reassuring and a genuinely nice guy."
"Louise, the instructor, was really encouraging, and endlessly patient!"
"The instructors were great, really fun, engaging and provided really good technical help and guidance."
Cons:
"Sorry to carry down the heavy paddle board to the shore, then back again when everywhere it was muddy, No thank you!"
"Also, I was not told that you can carry water with you, so all in all will go back to Wake Up Docklands because I don’t want to feel embarrassed!"
"Was defo not worth this experience! Obviously you did not mention that the 2 hour paddle board session is NOT for beginners."
"The changing rooms at kew were also very dirty, as were the toilets which also lacked loo paper, and the shower was beyond disgusting looking."
"Only criticism was the Eola booking system - very challenging when trying to book on the mobile website."
Experience and Activities
Pros:
"A fantastic afternoon spent on the river."
"Great afternoon paddle boarding on the Thames."
"Brilliant evening out for beginners, we had a really fun time."
"We had a lovely early-morning trip along the river up to Isleworth."
"Paddle boarding on The Thames in London is a must-do."
"Fabulous way to spend an overcast, muggy British summer morning, keeping active outdoors and enjoying the Thames and Riverside."
"It was a real adventure."
Cons:
"24hrs later, the refund had not materialised so I sent another email requesting it. They did not reply."
"Active 360 called and cancelled it because no one else had booked on."
Value and Accessibility
Pros:
"For a two hour personal session, I thought it was very good value."
"Lots of equipment and kept in good condition."
"Life jackets were provided."
"This location is not as close to downtown, but as a visitor from the US I found it easy to ride the train from a station just a short walk from Kew Gardens!"
"The equipment is fantastic and the facilities are also great. You can easily store your things and shower/change afterwards."
"Booking was straightforward and thorough."
"This location is super convenient if staying downtown."
Cons:
"Secondly, the next day the body pain I have got is second to none, could barely get up from the bed."