Royal Harbour Brasserie Reviews Summary

Category: Seafood restaurant

Address: Royal, Harbour Parade, E Pier, Ramsgate CT11 8LS, United Kingdom

Phone: +441843599059

Rating: 4.3
based on 199 reviews.

Location & Views

Pros:

  • "Lovely views of the harbour."
  • "It's a great location, stunning views, reasonable prices."
  • "Nice setting as you eat out on the sea."
  • "Love this restaurant. Lovely views, especially when the sun is setting."
  • "Great location right at the end of pier with lovely ambience."
  • "Great outdoor seating area overlooking fantastic views of the harbour one side and the sea the other."
  • "Gorgeous views over the harbour."

Cons:

  • "The only negative for me is the steep iron staircase to enter into the building."
  • "There is loud music playing, the windows are dirty."
  • "The only negative is it is slightly run-down."
  • "A tired looking exterior will greet you on the end of the harbour arm and as you walk up the stairs it feels a little foreboding for a tourist."
  • "The building is dilapidated needs a tidy up, especially outside."
  • "Sometimes people fishing at the pier and they could be drinking and swearing loudly spoiling the otherwise pleasant experience."
  • "The building which was not intended to house an eatery is poorly designed, so when you walk up the stairs you can feel a strong smell from the bins underneath."

Food Quality

Pros:

  • "Had the most delicious roast."
  • "The food was very good."
  • "The starters were amazing smoked haddock chowder soup and trio of duck. Well presented and full of flavour."
  • "Very nice fish and very fresh. Loved the mussels with garlic and cream and the fresh turbot with prawns!"
  • "The hake was cooked to perfection."
  • "The food of course is extremely good value and tasty."
  • "The stone bass fillet was incredible and the doughnuts are the best I've ever had."

Cons:

  • "The food was horrible."
  • "The bowl of chips where greasy and half of them was the crispy bits."
  • "Scallop was overcooked."
  • "Food was mediocre at best but fell far short of the standards you would think for a restaurant like this and the price."
  • "The food was really rather disappointing. Not much fish or seafood on the menu."
  • "Fish n chips was bland and soapy tasting, tiny portion of tartare to help and flavourless peas served unseasoned."
  • "Sorry but I never had such an awful meal, I ordered 'BASSFILET - Paëlla + vegies' Overcooked fish - greasy sauce - brown overcooked rice - tasteless vegies."

Service

Pros:

  • "The staff had everything under control all food was brought out in a steady manner and all ate at the same time no waiting no mistakes."
  • "All the staff were so courteous, efficient and friendly."
  • "The waitresses were lovely, even the chef came out several times to bring us some stuff that he just did."
  • "Staff were professional, kind and always smiling and attentive."
  • "The staff is friendly and attentive and I can definitely recommend this place."
  • "The staff were super friendly and attentive, but not intrusive."
  • "Staff friendly and helpful."

Cons:

  • "The service was awful yesterday and food not great, the waitresses didn't know what was on the menu and what wasn't!"
  • "Felt staff were doing us a favour serving us."
  • "The service was extremely lacking."
  • "Don't buy fries from there. Totally overpriced at £3.50 for a small handful."
  • "They need to hire at least double the amount of staff."
  • "So unfortunately one of our main dishes was missed."
  • "Disgusting smell outside the restaurant almost forced me to turn away and visit elsewhere."

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