The Bierkeller Liverpool Reviews Summary

Atmosphere

Pros:

• "The atmosphere in The Bierkeller for any sporting event is genuinely good but this weekend watching the Liverpool v Man City game the atmosphere was electric."
• "Absolutely unreal atmosphere. Everyone up and dancing and having a great time."
• "On a student social night out & discovered Bingo night here..real laugh & interactive."
• "Great atmosphere with everyone dancing on the benches and singing along."
• "Wow what a fantastic night great entertainment great place great food."
• "Even though all tables are outside at the moment due to Covid the atmosphere was still really good and they even offered us blankets when it got late."
• "Visited for a stag and had a great time. The oompah show was hilarious."

Cons:

• "The overall experience was a little strange."
• "The place emptied soon after the entertainment started."
• "Atmosphere was pretty dead for a Champions League game."
• "The atmosphere was dead."
• "Not a welcoming atmosphere at all!"
• "Air con broken so unbearably hot in one section."
• "The atmosphere is good, however the experience is marred by the absolute thugs hired as bouncers."

Service

Pros:

• "Veronica fantastic, was very busy and they had no tables spare, she come next door to the next room to find us and give us a table that became available."
• "Sinead served us for most of the evening and she was incredible and so polite and positive even though it was very busy."
• "All of the staff were very helpful and very welcoming."
• "I was so glad i had booked in advance as our waitress service was top notch."
• "Great service, great staff with good recommendations."
• "Brilliant day out and Polly our server was especially helpful and friendly!"
• "Service is fast and the food was great, prices reasonable."

Cons:

• "Decent beers but terrible service."
• "Went for breakfast, service was appalling went up to the bar to order food thinking that that’s what you had to do, turns out the waitress just hadn’t been to our table to greet us."
• "The attitude of the waitress was far from good to make this happen."
• "Staff quite rude and snappy."
• "Service was absolutely terrible. We waited over 20 minutes for a drink order."
• "Service really poor."
• "Terrible service, no organisation at all amongst staff."

Food & Drink

Pros:

• "Had lovely meals and cocktails from here and still returning as they're great."
• "Beers come in huge steins and have a great taste. The cocktails are also particularly nice."
• "Food was great! And there was a good range of drinks including cocktails."
• "The food is fantastic and you get loads on your plate."
• "The food we ordered was simple but very tasty (a regular burger, and a chicken schnitzel burger) with a stein of ale, and a coke."
• "Went to watch the final of the world cup with my husband. Really enjoyed it atmosphere was brilliant staff were brilliant we had waitress service on our table very polite little Irish girl she was lovely."
• "Beautiful place, great food and good service."

Cons:

• "Very disappointed. They did not have the main German beer that was listed on their drinks menu."
• "Was disappointed with the offering on the bar."
• "The chilli dogs we had were not at all good."
• "Sadly we were left disappointed, the food was bland over priced and the chips tasted like they were cooked in old oil."
• "Never order food here. It would have been alright to just get drinks but avoid the very mediocre food and incredibly slow service."
• "Food shocking .... and we had to wait 45min for food which was awful and cold."
• "The food was not very authentic and the price was way too high!"

Cleanliness & Maintenance

Pros:

• "The building and furnishings look lovely and could be a really nice place, which is a shame."
• "The location is great and the view over the Royal Albert docks is also incredible."
• "The place itself is spacious, modern, with great music."

Cons:

• "The soft furnishings were filthy and ready for a deep clean."
• "I've been here quite a few times as I enjoy sitting outside in the summer or playing pool with friends however, on multiple occasions I've been sitting waiting for food or a drink and an actual RAT has ran past me."
• "The toilets are a bit scruffy and could do with modernising."
• "My husband said the men's toilets were disgusting."
• "The downstairs was shut at the time and ended up upstairs which just seemed cheep and uninviting."
• "Some fairly major steps to go up to get in."
• "I've also got food poisoning twice from here, nothing is ever fresh and most things are microwaved."

Value & Pricing

Pros:

• "Lots to drink though!"
• "Nice atmosphere - downstairs was more chilled and relaxed with a live band playing."
• "The food and portions are good."