Visto Lounge Reviews Summary

Staff Service

Pros:

• "Morning staff very helpful and attentive."
• "The staff in the lounges are always friendly and efficient."
• "Lovely atmosphere and very friendly staff."
• "Staff are really nice and helpful but always very slow to get served at the bar."
• "The staff are exceptional. Friendly, accommodating and just simply happy to help."
• "Staff were amazing; friendly, polite and helpful."
• "The staff were informed, friendly and attentive. I would say customer service here is excellent, going above and beyond."

Cons:

• "Evening staff the same bar one who made it difficult for the other table we was with and was rude."
• "The price is ridiculous, the staff are stressed and the atmosphere is that of a hectic canteen at a church."
• "Service was slow, parts of my meal were overcooked, and my partner's food was cold."
• "they had run out of milk alternatives so I could not have a coffee."
• "The several front of house staff looked stressed and customer service was poor."
• "The server who took the order was unapologetic."
• "The staff are so slow. Ordered baileys coffee at 10.45pm to be told the coffee machine was off."

Food Quality

Pros:

• "I had the Lounge Burger with fries which was very good and reasonably priced at £10.95."
• "Amazing food and coffee."
• "Food was delicious and such a big portion good value."
• "The food was delicious and they cater really well for gluten allergies with plenty of options."
• "Had a fantastic buttermilk chicken and bacon avocado burger."
• "The food was fantastic and well presented a recommend the largest chicken burger they do."
• "Seriously delicious food, in our group of four each dish was declared the best thing we'd had on holiday."

Cons:

• "The food is okay the prices just about okay (given the food they could be cheaper)."
• "The tapas we order felt like frozen food that’s just been heated up."
• "The herby chicken was covered in oil and looked very unappealing."
• "Food took 40 minutes to arrive, food was average quality for the price."
• "The taco was poor, and part of my order arrived 15 minutes after I had started eating."
• "Food was a bit dry and literally served with a teaspoon of chosen sauce."
• "the bacon sandwich was terrible, bacon rock hard, virtually inedible."

Ambiance and Decor

Pros:

• "Stopped by for a quick breakfast and the fast service combined with the quirky atmosphere makes for a fun experience."
• "Beautiful location on seafront, especially at dusk."
• "Dog friendly with plenty of space between the tables."
• "My new favourite! Absolutely loved the decor! The cocktails and fabulous chilled atmosphere where some customers opted for a game of chess!!"
• "Lovely atmosphere, great surroundings, fabulous views."
• "Perfect location for a great view while you enjoy a meal."
• "The decor and the vibe inside this place was amazing."