The Fletchers Arms Reviews Summary

Carvery

Pros:

• "Nice carvery here! giant Yorkshire - check... Pig in blanket??? More like pig in a duvet!!! 😋"
• "Fantastic carvery with choice of 3 gravies including vegan, and the other menu offerings are fabulous too."
• "Our favorite carvery! Amazing value, great tasting food with loads of options."
• "A fantastic carvery with many meat options."
• "The carvery, king carvery and passion fruit martini were top tier."
• "The carvery is delicious. A great variety of meats, a huge Yorkshire pudding."
• "The carvery was excellent and the best we had eaten for a long time."

Cons:

• "The burgers was clearly 1/4 pound burgers and were like eating a hockey puck very dry the chips were average."
• "The Salmon was so overcooked it was tasteless and dry."
• "Veg was all dried up lady in Front asked for fresh veg."
• "The beef was massively over cooked, the gammon was swimming in fat, turkey was very dry."
• "Food wait was ridiculous stood at carvery for over 15 minutes for roast potatoes, cabbage and stuffing to be brought out."
• "Also no greens on the carvery selection and the utensils were mad hot!"
• "The beef was very red and undercooked, the gammon was chewy and the Chinese pork was both fatty and chewy."

Service

Pros:

• "To start with the staff here are the best of the best! They are all so polite, efficient and friendly."
• "The staff are very attentive and we didn't wait for long."
• "The staff here are fantastic at their job it is a complete shame to hear that they are on such low wages for the amount of work it seems that they are doing."
• "Every single one of them are so helpful and friendly and especial shout out to Josh who was completely lovely every time we visited."
• "Staff were attentive and friendly which enhanced the dining experience."
• "Staff were very welcoming and attentive without being pushy and josh was a lovely lad."
• "Friendly staff all around the place."

Cons:

• "Customer service not so good as late being seated and felt rushed."
• "The young man serving / cutting the carvery extremely rude to one of our younger guests and just looked like he did not want to be there."
• "The service is slow, need to keep asking to get their attention."
• "Our plates were left on the table for over 20 mins nobody came to ask if we wanted dessert or any more drinks."
• "The service was alright, our server was pleasant however I observed them rolling their eyes at another waitress."
• "Service was horrendous and it was empty waited ages for food in end we had to ask waited then she said yes you can go up."
• "Had to ask for cutlery as meals were presented and server walked off."

Atmosphere & Decor

Pros:

• "The pub is set out so whatever the size of your party you can find somewhere to sit, and is warm and friendly."
• "Beautiful pub on the outside and inside."
• "The pubs looks lovely and is well decorated."
• "The pub is well kept with quirky decor."
• "Loved the atmosphere as soon as you entered the pub and smelt the carvery which reminded me of a home cooked Sunday roast."
• "A lovely peaceful garden, with a historic fountain thingy (or something) outside at the back."
• "Such an amazing atmosphere, architectures around the building."

Cons:

• "feels so much better and modern now."
• "We noticed that the chairs were comfy but very worn. Maybe time for a refit."
• "Removing the rear bar has allowed much more room and extra room for dining."
• "The outside menu was poor only 2 mains and both burgers why not have a sandwich on no starters and choice of cakes for sweets."
• "Needless to say we left early as not at all comfortable."
• "One member of staff stood out from all the rest."
• "The meat portion was like a weight watcher portion and cut so thinly the chef must have had a laser guiding the knife when cutting the meat."

Value & Pricing

Pros:

• "The cost was acceptable."
• "A little more expensive than some other local pubs, but quality is well worth the price."
• "Excellent value for your money."
• "The price is good also."
• "So for only 12.50 u eat like a King..or Queen."
• "The surprise at the the end was the bill far less than expected."
• "Great food - the carvery is a fantastic treat, and reasonably priced."

Cons:

• "I find it very strange to have to pay extra for mash."
• "Drinks were very expensive too."
• "Our only issue was ordering a large carvery for our autistic son and then having to pay an extra £2.50p for a small dish of mash potatoe because he doesn't like veg."
• "Called for a carvery said £6.50 on web site so we got 2 carvery...went to pay and got charged £11.50 each."
• "I was shocked at almost £4 for a lemonade that was a glass full of ice!"
• "We went for something to eat and it was outside I felt very disappointed in the amount of chips and salad there was barely a handful of each 13.50 daylight robbery and freezing sat outside with no heaters like they had at the front could not wait to leave!!!!!"
• "I don't mind paying extra for quality food but this was very disappointing. Hence the rating!"