Address: 72 Guide Ln, Audenshaw, Manchester M34 5FF, United Kingdom
Phone: +441613305904
Rating: 4.2
based on 189 reviews.
Carvery Quality
Pros:
"Carvery good and choice quite large."
"The carvery is always lovely."
"Visited last Saturday and whilst it was busy, we received excellent service from Stuart and his team... food was gorgeous with huge portions."
"Food made and arrived quickly and made to a high standard."
"It was absolutely scrumptious...I might have put too much on my plate... But wanted to try a bit of everything."
"Honestly the best carvery I’ve had!"
"Great food lively atmosphere enjoyable lunch."
Cons:
"Called in for the first time yesterday hoping to enjoy a nice Carvery with homemade roast potatoes (Only to be confronted by Aunt Bessies frozen ones) won’t be returning anytime soon."
"Use to come here regularly but moved to Newquay Cornwall 7 yrs ago, and food was ok, but frozen veg, and the gravy was like water."
"The carvery is shocking - not much choice, gravy like water."
"Venue has been refurbished, food was disappointing, had a carvery, vegetables we're undercooked, especially,the parsnips which were practically raw."
"The parsnips were like bricks, you could knock someone out with those. The beef was like a bungee cord and the coke was flat, very disappointed in this visit."
"Been quite a few times always been good food until today it was awful all the veg was nearly raw Yorkshires burnt on top uncooked bottoms meats so-so very disappointed."
"Carvery was poor, I've eaten here quite a few times but this time they used instant mash which was disgusting."
Service
Pros:
"The staff went out there way to decorate the tables with banners and balloons."
"Visited here on Sunday evening the service started okay then had yo wait 25 - 30 minutes for dessert to then be told they needed the table."
"Wattress with the blonde bob fantastic lady. service great toilets very clean."
"Staff were very friendly and professional and polite paid for the servery and went through to get our table and went for food, the meat was a good variety."
"Thanks to all the staff who worked so hard and were so polite and friendly."
"Me and my mum went for mums 89th birthday, Loved it, plenty to choose from and the staff where fantastic, especially *Gaynor* she made you very welcome and made time for you, will definitely be going again*****"
"Staff were super friendly and had great customer service."
Cons:
"The manager here 'Cara' is terribly rude and quick to blame staff for her own trading standards violation and general bad management."
"Customer service was terrible, my partner whom is in a wheelchair was expected to climb onto a very high table, when there were other tables available and not reserved."
"I was totally disgusted with the lack of customer focus, and the fact that an exception could not be made for him on this occasion."
"Couldn't fault the food but the staff weren't exactly welcoming or helpful."
"The staff were very loud. Laughing, joking, swearing, chasing each other around behind the food counter."
"Staff seemingly took no ownership over what had happened until asked about the situation."
"Terrible service even worse food! Staff got the orders wrong so went back to change it.. food came back out UNCOOKED!"
Atmosphere & Decor
Pros:
"Lovely place food good ice-cream better lol...Very good air-conditioning which is well needed in this weather Will be going again x"
"What a nice place..... The staff was very friendly... It's a big pub beautifully decorated for Christmas."
"Such a wonderful place. Full of architectures and Full of life and history."
"The place also looks amazing, what a transformation! Looks even better with all the Xmas decorations."
"Lovely large pub with plenty of seating available inside and out."
"Lovely place lovely people been going for years...Been to other places always come back here can't beat it very good value for money always very busy phone and book to be sure of a seat..xx."
"This is a little gem of a place to find in Audenshaw."
Cons:
"If you like it quite this is not the place for you as its busy busy."
"Waited at the bar around 15 minutes very cramped, not nice when people are eating near you, i felt awkward."
"Unfortunately it was over crowded, for the buffet long queues, several items ran out some over cooked."
"Went to the queens on Sunday very disappointed a member of staff greeted us at the door asking us to wear a mask...no social distance standing near people eating their meal."
"This is my local ive give it so many chances over 10 years you will not believe...dont think will bother ever again what a shame."
"Pretty disappointed tonight, we went for a carvery at 5.30, unfortunately there was no Gammon but a bit of Turkey & a load of Beef."
"Would highly not recommend at all!!!!!"
Value for Money
Pros:
"Overall price good, nice surrounding and very popular. Lovely beer garden and good background music."
"The food was 100% better and the beef was the best I've had for a long time."
"They even played us a Xmas song, would recommend to anyone."
"Credit to the staff and team who work hard everyday."
"Lovely place lovely people been going for years. Xmas decs are brill.XX"
"Excellent service...one way system and hand sanitisers on entry."
"The best carvery and menu, the staff are so welcoming and nothing is too much for them."
Cons:
"The deserts were disappointing for the price and not good value for money."
"Drinks are expensive - for where the place is id not be expecting to pay £10 for 2 pints."
"Aired ages for horrible microwave food that costed and arm and a leg carvey was dry and and not nice do not go and spend your well earned money not worth it at all."
"Kids 10 pound something spent 43 pound me and two kids, what a waste cold plates awful food terrible service."
"I payed for a kids meal which included an ice cream but they refused to serve me the ice cream after i had paid."
"Asked to wear a mask while moving around but not everyone was."
"I was charged a ridiculous amount for 2 sausage and a portion of mash."