Tatton Arms, Moss Nook Reviews Summary

Atmosphere & Decor

Pros:

• "A wonderful interior and atmosphere."
• "The restaurant area is very nice, peaceful and has lovely decor and atmosphere, comfy seats and spacious tables."
• "Beautiful decor with many places to sit."
• "Lovely clean & very comfortable."
• "Freshly refurbished bright and welcoming."
• "The atmosphere was busy yet calm and pleasant, very homey."
• "Really lovely cosy friendly traditional pub."

Cons:

• "Inside was a little dark and dingy but not too bad."
• "But it does look like any other generic pub, it has lost a lot of character."
• "Also it is now very echoey inside so it is quite difficult to hear."

Service

Pros:

• "From arriving to leaving my family and I were looked after by all the staff."
• "Tom and his team really looked after us and provided a fabulous service."
• "Lovely staff and couldn't ask for more. We will return no doubt about that :-)"
• "Staff friendly and welcoming, prompt with service at bar."
• "The staff were also extremely polite and helpful."
• "The staff are very friendly and do a great job."
• "Staff are friendly and welcoming always."

Cons:

• "The attitude of the landlord regarding their own mistake was unprofessional and just rude!!"
• "The bar is understaffed and service is slow."
• "We were met by stressed and abrupt staff shouting at a long queue of customers."
• "One particular staff member presuming it's the landlord had seriously bad attitude and customer service."
• "Staff cold mannered and uninterested."
• "The women who runs the place has no idea of service."
• "Dont waste your money here. Staff so rude."

Food Quality

Pros:

• "The food is very good not cheapest but very good."
• "The food was beautiful and nicely presented."
• "The food was delicious. Cooked to perfection."
• "Our meals were of a decent portion size, piping hot and very tasty."
• "The food was very tasty the gravy especially."
• "The food in the Tatton is always delicious and does my favourite pie of cheese and onion."
• "The food itself was all delicious and presented beautifully."

Cons:

• "Steak pie had a lot of fatty meat in it, not as tasty as I’ve had here before and the veg was almost raw."
• "The chips were like they were reheated from the night before and again were so dry and unappealing."
• "Everything else was cold to the point where they'd gone soggy from the gravy."
• "The beef looked like sandwich meat which wasn't nice."
• "The beef was like the thin slices you get pre packaged, certainly not freshly carved from a joint."
• "The fish and chips were almost cremated!! The batter was so dark and overcooked."
• "Badly undercooked chips."

Value

Pros:

• "Also lucked out that by ordering on a Tuesday I got the fish and chips on special rate."
• "P.s. for the amount of food I got, £32 was a steal!"
• "The food is freshly cooked, great sized portions and lots of choice all for a very good price."
• "Reasonably priced, bit more than your local pub."

Cons:

• "£5.20 a pint is daylight robbery and the food portions are abysmally bad."
• "The portions are like starters, if you are hungry you will be upset when they bring you your main meal here."
• "Both drinks and food are expensive."
• "Dinner was delicious. Haven't been in for a while and ordered 4 roasts. Staff member asked if we'd like Yorkshire pudding which we all did. After receiving bill I noticed that there was a charge of £4 for the Yorkshires."

Additional Comments

Pros:

• "Good view of incoming flights from the back restaurant."
• "We sat in a booth seat in the back with a great view of the airplanes landing at Manchester Airport."
• "Good spot to watch the planes come in!"
• "The outdoor drinking area at the back of the pub facing the airport runway gives unrivalled views of planes landing."
• "Nice to see the planes coming in for landing whilst eating too."

Cons:

• "Was gonna take my family for a meal and watch a football game at the same time only to discover they don't show football."
• "Just turned up. Nearly 8pm on a Thursday. Tried to order food. Was told 'not taking food orders. Manager is cashing up'."
• "Yesterday we were highly disappointed to be turned away from the pub."
• "Tried to order cup of tea to be told it would take at least 30-40 min to make one."
• "Glasses weren't cleared or tables cleaned when people left and people just sat down at tables... not great during a pandemic."