Kings Arms Reviews Summary

Category: Pub

Address: 42 High St, Bagshot, GU19 5AZ, United Kingdom

Phone: +441276473812

Rating: 4.2
based on 124 reviews.

Value

Pros:

  • "Very inexpensive too."
  • "Great value for money."
  • "Prices are as low as it can be and there are always some deals going on."
  • "The food is so tasty, not to mention great value for money."
  • "The offer of two huge main meals for £14.99 was exceptional value."
  • "As always, the food was reasonably priced and of a good standard."
  • "GREAT FRIENDLY PUB. Good value pub food with a large selection on the menu and some great value options."

Cons:

  • "Although it's very cheap I would expect a little better."
  • "Absolutely disappointing portion sizes for the price you pay for the food."
  • "The portion sizes were less than half the size of what I had previously had."
  • "Would seriously never eat here again. Very poor."
  • "Absolutely terrible food, food tastes of freezer burn and actually made me feel sick!"
  • "Was not impressed with the food, my chicken was dry and hard and my mums lasagna was obviously microwaved."
  • "The food was either undercooked or overcooked."

Staff and Service

Pros:

  • "Fantastic staff."
  • "Staff are friendly and the atmosphere is good."
  • "Mark and his team look after us warmly every time we come in."
  • "Emma who went the extra mile to make sure our visit was enjoyable."
  • "Really good staff, Jake the assistant manager heard that we had a family member pass today and bought us out a drink on the house and talked to us about what has happened."
  • "Sally showed great customer service skills, was made everyone at the table laugh and the management were extremely welcoming."
  • "The staff are so pleasant."

Cons:

  • "Service speed depends on their mood so it can happen that you'll wait for 45 minutes to get food."
  • "Staff weren't really paying attention to customers."
  • "No soap in the toilets. Literally a few feet from a shop that sells soap but they think little enough of their customers that there is no soap in the toilets."
  • "Doors all locked except to garden. No staff inside. Two customers outside apparently being ignored. Menu looked good but nobody to take orders!"
  • "OK pub, be better if the bar staff stayed behind the bar, and stopped going missing out the back!! Annoying waiting for a drink, and the young staff are chatting out back!!"
  • "The lady that was waitressing that day seemed in a world of her own."
  • "Would give no stars if possible. Miserable staff and not helpful at all. Food took over an hour to arrive and was definitely not worth the wait. Sticky tables and bits of food left all over floor."

Atmosphere and Environment

Pros:

  • "Warm & friendly environment."
  • "One of my favourite places to take the family for dinner. Good value and family friendly, play area is good."
  • "Always a great atmosphere, very family friendly pub but also a great laugh with your friends at the same time!"
  • "Enjoyed yet another delicious meal here yesterday ... always love the food served and you won't find more friendly and helpful staff .. highly recommend 😊."
  • "The atmosphere was great."
  • "The atmosphere is always lovely."
  • "My favourite local pub in the area."

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