Address: Lifeboat Quay, Poole, BH15 1LS, United Kingdom
Phone: +441202914336
Rating: 4.4
based on 316 reviews.
Location & Views
Pros:
"Amazing location with a great view."
"Great stunning views over holes bay."
"Lovely location too! Great view from the restaurant bit."
"Great location overlooking the lake."
"The restaurant had great views across Holes Bay."
"Lovely views across the bay."
"Perfect location too overlooking holes bay."
Cons:
"The views are not to rave about as they are obscured by pillars and posts and other tables."
"I thought it would be on the lakeside as the name implies but it is on the Asda side of the building."
"However, the view over the lake is perfect to watch at sunset."
Food Quality
Pros:
"Food was unbelievably good. Starters were gorgeous. Only got haddock and chips as a main, but wow it was something else."
"Best fish and chips I've ever had"
"Particularly liked the skinless Cod,thick and white with full flavour."
"The food arrived hot, was well presented and tasted good."
"The food was amazing."
"This was the most freshest, crispiest, wholesome, fully flavored, perfectly portioned, over satisfying, non fatty after tasting meal I have Ever experienced."
"The food is delicious and reasonably priced."
Cons:
"The fish did not have the 'freshly caught' taste and texture, that you sometimes get at seaside resorts."
"The fish had been sitting in the warmer for quite a while and not cooked fresh."
"Fish was tasty, well battered but size considering it was a large cod was small"
"The fish and prawns do not taste fresh at all and they are unsavory. Calamari too aren't fresh, tasteless and burnt."
"The fish batter was so greasy I left it.. The chips were tiny bits of what looked like leftovers and also greasy"
"Food is soggy, soaked in cooking oil, large fish is actually a small one."
"Too little fish in too much batter for my liking"
Service
Pros:
"Staff friendly and very helpful."
"staff all immaculate in their matching outfits and very efficient"
"The staff are lovely and efficient."
"We were welcomed by a very polite and professional staff."
"The team were friendly and welcoming and I had no issues - we got everything we expected in good time and enjoyed the experience."
"The staff had changed and the service was a lot better."
"The service and attention to detail is excellent and the waiting staff very helpful."
Cons:
"The service was rude, incompetent and clueless."
"The waiting staff were pleasant, but service was rather slow."
"They seemed to find it difficult to fit in 7 people."
"Service is not friendly."
"Waitress with holes in her black tights is not acceptable"
"Service was a bit strange, but can’t fault them as I think they weren’t trained properly"
"Extremely rude staff and always come across impolite and unfriendly, hardly a please or a thank you."
Value for Money
Pros:
"The food is delicious and reasonably priced."
"Takeaway Lunch Special £2.95 for small fish and chips. In one word, Wow! Excellent value."
"The lunch-time special was excellent - a substantial meal and very reasonably priced."
"The price is not too high."
"Best fish and chips at reasonable prices in the area."
"Price I paid for large cod and chips was between £8-£9. Would recommend this place"
"The price was very good too, for a meal of this quality you could happily pay more"
Cons:
"I had grilled Skate Wing £19-95 which is a little expensive"
"However for £60+ for 2 people to eat fish and chips felt rather overpriced for a not very special experience."
"Cost £112 very expensive for just fish & chips."
"Very overpriced for what it is."
"For the high prices they charge this is very disappointing."