The Tickell Arms Reviews Summary

Category: Gastropub Cambridge

Address: North Rd, Whittlesford, Cambridge CB22 4NZ, United Kingdom

Phone: +441223833025

Rating: 4.5
based on 140 reviews.

Food Quality

Pros:

  • "Beef tender and pink, lovely crispy roasties, al dente veg and all served on a large Yorkshire pudding."
  • "Really delicious Sunday roast and sticky toffee pudding."
  • "The vegetarian risotto, she said was the best she's ever eaten."
  • "Food was fabulous, the fish finger sandwich with fries was the best I've ever had."
  • "The food was top class with all 4 of us super happy with their meals."
  • "Food was delicious and good portion size. All tasted fresh and good quality."
  • "The food was amazing - especially the Butler Steak, honestly the best steak I've ever had!"

Cons:

  • "Crispy polenta as a starter was a joke, just two little pieces that weren’t even crispy."
  • "£23 for a below average rump steak !!!"
  • "Under cooked, under seasoned and bland."
  • "The tarragon gnocchi was burnt and smothered with red pepper veloute."
  • "The food standard was much lower than usual, especially the cauliflower soup was a disappointment - tasteless and cold."
  • "Very average food especially for the price. Overcooked dry meat and generally cold."
  • "Truly awful food - the vegetarian options are limited and bland."

Service

Pros:

  • "Staff where polite and happy, the food was brilliant."
  • "The staff were positive and engaging."
  • "Called in on the off chance to see if we could get a table, and we were not disappointed the food was first class along with the service, just exceptional."
  • "Food was excellent and the service was polite and attentive."
  • "The staff are fantastic, lovely warm welcome from them and our waitress was very attentive and super cheerful!"
  • "Friendly and attentive staff."
  • "The staff very friendly and helpful."

Cons:

  • "We found it was closed even after we had confirmed it."
  • "Waited far too long for a table of 4."
  • "Incredibly slow. Over an hour between ordering and getting our food."
  • "Service was a bit of a let down unfortunately, three separate drink orders were forgotten today."
  • "Service was slow and not proactive."
  • "Poor service from young inexperienced staff."
  • "Service was decent but waitresses were young so lack a bit experience."

Ambience

Pros:

  • "Atmosphere is wonderful and if you’re lucky enough to get Michael as a server, he’ll steer you in the right direction on the menu and add fun to the overall experience."
  • "Lovely pub restaurant. Lovely building with classic smart interior."
  • "Very posh... Beautiful garden with fountain, plenty of flowers and busy bees peacefully doing their work."
  • "Decor was nice and the location is lovely."
  • "The setting is beautiful overlooking the pond from the conservatory."
  • "Nice old-style pub with modern aspects, conservatory is exceptionally nice."
  • "The atmosphere is excellent."

Cons:

  • "Full of badly behaved children."
  • "Initially sat next to a noisy group and drafty window."
  • "We waited for a waitress to come over to seat us in a gloomy corner of the not busy restaurant."
  • "Oh No! They say never look back, and how very true - my memories of this place are of delightful bohemian chaos and warm summer days - what has happened to it?!!"
  • "There was no-one to greet us this time."
  • "The ladies is freezing cold!"
  • "We were asked to vacate immediately we had reached our venue-imposed two-hour window."

Value

Pros:

  • "Overall, OK value for money."
  • "The Sunday Roast is absolutely amazing and for only £16-£18 it’s such good value for money!"
  • "A lovely pub in a great location with good parking and brilliant food for not a lot of money!"
  • "They do a good, well-priced 2-course lunch menu."
  • "Fantastic two course meal for £14.50 that looked like it came straight out of Master Chef."
  • "Our meal was so reasonably priced."
  • "The prices are surprisingly reasonable too."

Cons:

  • "£23 for a below average rump steak !!!"
  • "Desserts were not cheap either, £8 for a sad espresso and a vanilla ice-cream scoop."
  • "We expected more for the prices charged."
  • "Some drinks and bar snacks are massively over priced."
  • "Food lacked previous quality and was expensive - £180 for 2."
  • "Sunday roast was ridiculous for £20 each."
  • "Very average food especially for the price."

Accessibility

Pros:

  • "Parking out the front."
  • "Carpark was packed so we parked down the road."
  • "Beautiful setting to enjoy just a drink around the pond too!"
  • "It's dog-friendly!"
  • "Allowed dogs which is very helpful as I wanted to bring my dog in."
  • "They gave my dog a mini bowl of treats which was so nice of them."
  • "Catered very well for food allergies."

Cons:

  • "Food was delicious but let down by very poor wheelchair access."
  • "Carpark can be full."
  • "The car park is relatively small considering how popular the restaurant is so fills up pretty quickly."
  • "Food was delicious but let down by very poor wheelchair access."
  • "Food was delicious but let down by very poor wheelchair access."
  • "Unfortunately, our last visit for lunch did not match our expectations."
  • "We got a lovely table out of the way and staff left us to it. Only disappointment was that they had run out of nut roast, so I had to order something else while the rest of the family had roasts."

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