Bricklayers Arms Reviews Summary

Staff and Service

Pros:

• "The staff were welcoming and attentive."
• "Service was excellent, staff were friendly, the whole place had a warm homely feel to it."
• "The service was really good too, pitched just right."
• "Staff were absolutely wonderful."
• "Service is excellent and the staff are really friendly."
• "The staff are always very friendly and welcoming."
• "The staff were impeccable. Attentive without being intrusive, but friendly and professional."

Cons:

• "A total lack of interest when I informed the manager, assuming he was the manager and not the owner."
• "During the two hours we were there, no one asked if our meal was ok or if we needed anything - not unfriendly service, just indifferent."
• "Only lost a star because the service was quite slow."
• "And the service was so slow."
• "Service can be sparse and sparing."
• "It did feel like the service wasn’t very personable."
• "The service was awful. Totally disorganised, disjointed, unattentive disinterested waitresses and too many of them."

Food Quality

Pros:

• "Ham hock starter: really, really full of flavour, awesome that is worth 4 stars."
• "The food is spectacular. It's nothing short of magic."
• "Roast beef was melt in the mouth delicious, pork was amazing."
• "The food has little twists or fusions and every meal has been delicious."
• "Both were absolutely beautiful. With gastro pubs I always worry about the portion sizes but I must say we were stuffed!"
• "The food is amazing and you can put your money on every dish."
• "The food was exquisite, with a medley of tastes."

Cons:

• "Not sure about yet more cream with goose terrine tho."
• "The only qualm with the food was that I was not asked how I wanted my beef cooked."
• "The food was one of the worst I/we've had in a pub."
• "Disappointed. Big hair (5 inches) in one of the meals."
• "We had to leave most of our roast potatoes as the insides were hard."
• "The food was unimpressive - starter was not seasoned."
• "The crab Thermidor was inedible and remained with me until the following day."

Ambiance and Setting

Pros:

• "Absolutely lovely place, very quintessentially English and great desserts."
• "Very cosy place. It was absolutely packed when we went on a Saturday night."
• "The ambiance was lovely the service very good."
• "The atmosphere is wonderful. Not cheap but worth it."
• "Beautiful setting, properly in the countryside and just a short drive from North West London."
• "A proper countryside pub (log fire, exposed brick, etc), with excellent food that wouldn't be out of place in central London."
• "Also the pub is in a beautiful rural setting."

Cons:

• "Our first time at the bricklayers Arms, had high expectations after hearing how good it should have been... All in all not a very good experience."
• "Not family friendly in the slightest."
• "Dying for a refurb inside."
• "The only thing I would do to make it nicer would be to have some music playing. The restaurant was very quiet."
• "As a wheelchair chair user the downside is that only the patio area outside is accessible, unfortunately the rest of the garden is up 2 steps."
• "Except for the tacky sign that is."
• "It has changed into an over pretentious and overpriced pub."

Value for Money

Pros:

• "Prices were very reasonable too."
• "Not cheap but worth it."
• "On the expensive side but worth it if you're looking to treat yourself."
• "It is expensive, certainly compared to other pubs in the area, but its worth it, as you know when you have had a good meal."
• "I would say this place is worth going out of your way for and that it is worth every penny."
• "Very reasonably priced."
• "For 4 people 2 courses and drinks reasonable price."

Cons:

• "£20 for a very average roast dinner, served with 1/4 of a carrot and a single floret of broccoli and a couple of slices of over cooked, fatty leg of lamb."
• "For £60 / head I’d far have preferred going to the Grove or alike - a shame."
• "Some of the items on the menu are definitely overpriced."
• "Whilst this place is pretty pricey."
• "When the overall bill came to about the same price as a weekly food shop, why bother when you can cook better at home?"
• "Bill too high and doubt if we will return."
• "Very disappointing food, won't be returning. Just not worth the money, highly overpriced."