Shalimar Gold Reviews Summary

Food Quality

Pros:

• "Super curry sauces and meat so tender and well cooked."
• "The garlic chilli chicken is delightful, freshly cooked."
• "The food is exquisite, I had a rajasthan handi gosht and it was perfection."
• "The food was absolutely delicious and authentic, the service was brilliant from all staff."
• "Probably the best Indian food in Derby hands down."
• "The food that we ordered was 'the best'! Excellent quality, vegetarian choice perfect."
• "The food is delicious fresh and tasty."

Cons:

• "The food was no better than our local takeaway."
• "Normally the food is great however I ordered garlic chilli lamb, it arrived an hour late it didn't have 1 chilli in it! Tasted like tomato sauce."
• "Just had this as a takeaway...tasteless and dry and tough as old boots the tandoori in particular wasn't nice at all seem stewed."
• "The onion bhajis were doughy, not crisp and had a slight flavour of fish."
• "The sauce was very watery/runny, very little flavour."
• "Food came cold, chips undercooked samosa over cooked and bahjis was over cooked, rice was over cooked and cloggy and curry cold not what I expected."
• "Totally gutted tonight. Food delivered and curries absolutely dripping in fat when normally they're the best curries in Derby."

Service

Pros:

• "Paul and the team were fantastic. We were celebrating a birthday and they came out with a small cake complete with a candle and sang Happy Birthday!"
• "Paul and the team did a super job looking after us."
• "Hospitality by staff was high standard."
• "The service was really good Parvee and his team made us feel very welcome we will definitely be back."
• "Timely, attentive, but not intrusive, table service."
• "Ash and the rest of the guys were spot on, 10/10 service."
• "Jimmy and his team doing an amazing job! Service was a perfect mix of attentive, humorous and relaxed."

Cons:

• "Worst ever experience and bloody spoiled my valentine evening... not a great service provided by that guy in black suit."
• "Service was disjointed and it made us feel a little uneasy."
• "A shocking service. Very unwelcoming and complete lack of professionalism."
• "Currently sat here. The guy started packing the table and we haven’t received our mains yet!"
• "Couldn't get out of there fast enough after the rudeness from the waiter."
• "Whatever their reasons for turning away our custom were it is entirely unacceptable to openly discuss amongst themselves and in front of us whether we would be allowed to dine that evening."
• "Unfortunately towards the end of the meal we felt almost forgotten about and had to ask for the bill a few times."

Atmosphere & Decor

Pros:

• "Fine decor and fine dining in luxurious surroundings."
• "Absolutely love the atmosphere here."
• "Overall very clean."
• "The seating, decor, lighting, privacy, quietened music is welcoming for any occasions."
• "The interior was nice as was customer service."
• "The decor is smart and simple, and the place is always impeccably clean and neat."
• "The restaurant itself looked modern and was well presented with smart furniture."

Cons:

• "Atmosphere was OK but we had certain flies on our table buzzing around!"
• "I spent most of the time shivering and had to ask twice for the main door to be closed."
• "Great looking venue, clean, attentive staff. The food was a let down for the very high prices."
• "Had to throw a lot of it out due to finding a hair."
• "Why a big restaurant like this feels it can serve food which isn’t fresh is beyond me."
• "Don't waste your money. Very over priced Service good. Ambiance excellent. Food pathetic."
• "What a unpleasant experience."

Value

Pros:

• "Having travelled a over 50 miles, the food should have been worth it's weight in gold And to my surprise it fully lived up to the hype."
• "Delicious! Not aimed at the cheap end of the market but you get the quality you pay for."
• "The prices are reasonable for a guarantee on quality and experience."
• "A little pricey but then again you get what you pay for quality beers, quality service and quality food."
• "The food taste makes up for every pound you might feel like you are paying more compared to other places."
• "Great discount for Rolls-Royce staff too!"
• "A little expensive for a curry house but in this case you get what you pay for."

Cons:

• "Expensive if you don't know about the offers they do."
• "I have to say this is the most ridiculously expensive Indian restaurant I have ever been to."
• "The prices are extortionate and whilst you don't mind paying more for top quality, this was not the case."
• "Nice restaurant food was standard way to pricey curry starting at £23 pounds mega expensive not value for money won't visit again at these prices overpriced for derby been to top-end restaurants and this is not top end to justify the prices."
• "Food prices are ridiculously expensive."
• "Otherwise £24 for a main course just isn't affordable at all."
• "Very average food, very expensive - there are much better in Derby for a lot cheaper too."

Innovations & Unique Features

Pros:

• "The robot server is another reason to come and see what Shalimar Gold is all about."
• "Unique dining experience with a little robot running the food around the restaurant."
• "The food arrived in good time and it was delivered by their in-house robot called Bella."

Cons:

• "Really nice curry but the staff croud you too much it made me feel uncomfortable and I could tell they wanted us out quickly as we were using a voucher for 15 pound off we got from a raffle."
• "Staff are very eager for you to go though."
• "The collection experience was confused and not in any way fine."
• "Slow delivery but good food."