Mughli Charcoal Pit Reviews Summary

Food Quality

Pros:

• "Having visited on numerous occasions, I have always been impressed with the quality of food being produced."
• "The food is consistently great."
• "The tandoori was tender, perfectly seasoned and melts in your mouth and the butter chicken was savory as well."
• "The food was great, although the biryani was a bit spicier than I expected - but gorgeous."
• "The food was traditional, tasty and cooked to perfection."
• "Food is very delicious and fresh. Loved everything we ate."
• "The food was amazing, one of the best places I've been for Indian food."

Cons:

• "Tried for the first time no flavour at all for butter paneer taste like microwave nor freshly made."
• "The chicken tikka masala just tasted like cream. No other flavour, i was really disappointed."
• "The korma I ordered was bland and did not taste fresh."
• "The food doesn't taste good at all; not freshly made [e.g., cooked oil on it tasted and smelled bad]."
• "The so called Indian food is a disaster with water soaked chole served."
• "The food was ok, but not amazing. The sides and portions were very stingy and my food was a bit tasteless."
• "food was disappointing, I ordered some curries and they looked old, like 2 days old."

Service

Pros:

• "All the while we were looked after by a fantastic team who were exceptionally attentive without being intrusive."
• "The staff were super kind and chilled, very pleasant people."
• "We had a great time with excellent service from the lovely lady."
• "Service was impeccable."
• "Service - greeted well and seated quickly."
• "Excellent customer service regarding their takeaways."
• "Great service, the staff were very helpful and friendly."

Cons:

• "Food was good, but the service was generally poor. Staff wouldn't take order until prompted."
• "Waiters are rude and not friendly what so ever."
• "Slow service."
• "Service wasn't good, no check to ask how the food was, and missed out ordered items twice."
• "Poor service and experience, came all the way from Birmingham due to good reviews etc however when we arrived we were just given the cold shoulder."
• "They added a 10% service charge even though they dont clear between courses."
• "Horrible food, very arrogant staff especially manager who is not even willing to listen to feedback from customer."

Price and Value

Pros:

• "Prices are very good as well."
• "They are a little pricey but well worth the money."
• "Maybe a little expensive but the beers add up if you drink alcohol."
• "The bill is quite expensive but every now and then is worth getting here."
• "We paid around £25 each for food and drinks which is very reasonable."
• "Great quality food for the right price."
• "Really tasty food, decent portions and 50% off currys made it a very reasonable price."

Cons:

• "Very expensive for this quality of food."
• "Proper rip off, for the price food portions are too small."
• "The portions of the lamb and rice were small, unfair and highly overpriced."
• "The roti was overpriced at 2.80 per roti."
• "The mix grill is not worth £27 for what you get, doesn't even come with any sauces."
• "The food is very very overpriced for what it is."
• "The prices are way too high for what you get."

Ambiance and Decor

Pros:

• "Atmosphere feels a bit cramped."
• "Great surroundings, great atmosphere."
• "Resturant decore and ambience is cool."
• "The interior is designed uniquely to reflect the 70's & 80's Bollywood which makes this a unique dining experience."
• "Fantastic ambience."
• "The ambiance and feel of the restaurant was good."
• "Ambience is unique and trendy."

Cons:

• "The restaurant could do with redecorating especially the toilet area."
• "The interior was a little worn."
• "The theatre of the restaurant is extremely vibrant."
• "The decor is old Indian film posters but very dark in there and no natural sunlight."
• "The setting is relaxed and the atmosphere is pleasant."
• "The decor of Mughli is a hybrid of high end dining and authentic Indian/Pakistani street cafes."
• "Ambiance is great."