The Biryani Lounge Reviews Summary

Authenticity and Flavor

Pros:

• "Very authentic food, thanks to Chef Nagu!"
• "Felt the kick of authentic hyderabadi biryani."
• "Aromatic rice and succulent chicken, perfect for our taste pallette!!"
• "Authentic Hyderabadi style chicken Biryani."
• "Authentic Hyderabadi biriyani!"
• "We tried Chicken Biryani, mutton Biryani, some starters and sweets. All of them are very tasty and with Andhra style."
• "Both Chicken and Veg Biryanis we tasted were very delicious and scrumptious. Flavours, spices, portion size were great and had an authentic taste."
• "I ordered one chicken and one lamb biryani. The chicken biryani was good."

Cons:

• "Taste used to be very good a year ago but now it’s gone completely."
• "Rice taste varies from chicken tikka biryani and lamb biryani rice tasted like stale rice."
• "Biriyani was so salty and no good in taste also chicken pieces somewhere burnt."
• "The chicken biriyani was unimpressive and a huge letdown. I am disappointed."
• "Not up to UK standards."
• "Biryani tastes different every time, no consistency."
• "Very bad service. Today we bought 4 biryanis worth £26...very very bad service and non-hygienic. Untidy shop."
• "Roti was Uncooked and biryani was cold."

Service and Staff

Pros:

• "We ordered for a function at home and Mr. Sai Krishna and his team accepted our order at the last minute."
• "Always delighted to have conversations with 'Sai' who is always welcoming."
• "I also loved the way Sai (one of the partners) treated me."
• "The staff friendly, polite & helpful."
• "The food portion is decent and the service was friendly and helpful."
• "Fantastic service by Mr. Sai. Warm welcome and fabulous service."
• "I ordered after 10pm in Uber app, they delayed and couldn't deliver due to driver shortage and The shop owner Sai himself delivered to me."
• "The food was amazing and service really great!"

Cons:

• "Customer service major need improvement, a guy standing in the till is unresponsive for long time."
• "Food was delicious and we ordered Veg & Non Veg Starters, Chicken, Mutton and Veg Biryani's for an outing. Thank you Chef and highly recommend Indian restaurant."
• "While the food is great, the service can be improved. There are lots of orders and hence a lot of rush for the food."
• "Poor service I waited and told the person with beard I am waiting. He is saying ok wait. Customer service is poor."
• "Very rude staff there incapable of running a business, running so many different restaurants on delivery sites they can’t handle it. Truly awful experience going there."
• "One of my friend recommended this place and went today with my family. Haven’t disappointed at all. Proper Hyderabadi dum biryanis and starters."
• "I could only witness their customer service, their food may be probably 4+ stars if you can lay your hands on it."
• "I buy regularly here, I generally take out egg biryani and/or chicken biryani which tastes good. But the only thing is that the consistency of the taste of egg biryani is never the same."

Portion Size and Value

Pros:

• "Also quantity wise one family pack can serve 4 moderate eater's and 3 heavy easily."
• "The dishes were bursting with authentic flavors, and the portions were more than enough to satisfy everyone."
• "We’ve recently ordered food for a party and their paneer tikka biryani and tomato cashew was a massive hit. The portion size was generous."
• "For 30 people the quantity and quality was sufficient."
• "Had the pleasure of using Biryani lounge’s catering services for a family occasion and can say the food tasted amazing, ready on time and the serving portions were spot on."
• "We ordered vegetarian food for a small party. The starters, curries and biryani were all very tasty, just the right amount of spice and flavourings."
• "Have ordered chicken biryani and vegetable biryani for 70 people. Taste was very good and every one came for party were happy with food. The quantity, quality provided was very reasonable."
• "We took Catering Service from The Biryani Lounge for a 70 people party. The food was very delicious and appreciated by everyone."

Cons:

• "We’ve been going to this takeaway ever since it was opened. Good quality is amazing no doubt but portions are getting smaller for a take away shop."
• "Egg curry £8 with only 2 eggs in it. Bhindi do pyaza £8 had 15 small chopped pieces of bhindi in the 500ml container."
• "I ordered one chicken and one lamb biryani. The lamb biryani was a big disappointment. There was no trace of lamb. Only bones with no bits of lamb on them."
• "First time chicken biryani was £3, second time £3, third time £4.98. Lamb biryani was first time £3, second time £6, third time £8.98. Price gone up too much. Too expensive!"
• "The name biryani lounge should be changed as it doesn’t do the Justice to the name. They don’t have the proper sitting arrangement or proper service god knows y they named it so."
• "I bought veg biriyani family pack (collection), it was salty…, when I called them, they asked to come back and get a new one, denied to do delivery or refund… I have to drive all the way 2KM to get a replacement."
• "I recently did family pack of chicken biryani and Veg biryani. The quality has significantly gone down, Chicken biryani was feeling more like fried rice and Vegetable biryani was bland(no taste)."
• "The town's finest biryani, without a doubt. After experimenting with a number of dud restaurants in Reading and the nearby areas, Biryani Lounge is the best in terms of flavour and, more significantly, pricing."
• "Both Chicken and Veg Biryanis we tasted were very delicious and scrumptious. Flavours, spices, portion size were great and had an authentic taste."
• "One of the finest Indian (Andhra) food tasted in recent times, Quality of food was very good, beyond my expectations We ordered for a big group where guests enjoyed taste and authenticity."

Variety and Options

Pros:

• "Tried almost every type of Biryani, pulao all they had because everything is just awesome."
• "I recently ordered food from Biryani Lounge for a birthday party and I must say, it was an absolute delight! The vegetable biryani I had was not only tasty but also packed with incredible flavors."
• "I go there every Friday for Dinner, I always take Biriyani and Mushroom Masala.. The foods are excellent in every way."
• "One of the BEST places to have biriyani not only in reading but in the whole U.K."
• "Fantastic Indian food. The Chicken Fried Rice was packed with flavorful spices and tender chicken, and the Apricot Delight dessert was a great blend of sweetness and tanginess."
• "Ordered vegetarian and non vegetarian food varieties for a birthday party. Self and the attended guests were quite happy with the taste."
• "The Chicken Biryani and Chicken 65 are amazing. Lamb Biryani leaves a bit to be desired in tenderness and haven't tried their other items yet."
• "If you are craving Authentic Hyderabad Biryani in the UK, then you must try The Biryani Lounge."

Cons:

• "Another place which appears authentic serving oversalted microwaved food. Main lady waitress told my son off for sneezing his nose into a tissue and putting it in the trash claiming “she will catch covid from it”."
• "Biryani was like home biryani, chicken 65 was good and tastes spicy which doesn’t mean mirchi it was blended with all masalas, but quantity was little less for £6."
• "I have taken out dum biryani and fry peice biryani food was good but the male staff who were at counter were not behaving properly."
• "The Biryani Longue is the best place, where you will find the authentic Hyderabadi biryani along with all Indian dishes."
• "Super and delicious food really I miss my home food but when I came in Biriyani lounge the Biriyani and starters are fabulous try every one you also feel like me.👌👌💖⭐️⭐️⭐️⭐️⭐️ One more thing price is very reasonable for everyone."
• "We ordered food for a large gathering, it was delicious and all the guests loved it...Their customer service is excellent too.. Both veg and non vegetarian dishes are equally good..."
• "While the food is great, the service can be improved. There are lots of orders and hence a lot of rush for the food."
• "Best Biryani in town..awesome food and the Biryanis are too good same like back home Hyderabad dum biryani."