Webbe's Rock-a-Nore Reviews Summary

Staff and Service

Pros:

• "The staff were very accommodating, no need to change anything, but if required they could."
• "Welcoming and characterful staff."
• "The staff are amazing, friendly and knowledgeable and the food is absolutely beautiful."
• "The service from the waiters and the waitresses was first class, all were attentive and polite and a credited to the establishment."
• "The front of house staff were friendly & efficient."
• "The serving staff were exceptional and couldn't do enough for us."
• "Staff are excellent and very personable."

Cons:

• "The old male manager seems quite aggressive and arrogant, with very bad attitude and inappropriate words."
• "Hyper aggressive waitress from the moment we entered the building."
• "Horrible experience with very rude staff: standoffish, microaggressive, condescending."
• "Terrible experience with the staff! Being completely ignorant to us while serving other customers."
• "The manager was rude beyond words she was racist against my Chinese associates."
• "Service lacking. Apparently staff down by three."
• "Service was inattentive and as a single diner I got the impression that my custom was not appreciated."

Food Quality

Pros:

• "The food was delicious. We had 5 taster dishes to share then the seafood linguine and monkfish burger for mains."
• "Fabulous food and so accommodating to coeliacs."
• "The food quailty here is excellent. This was our first visit and it will not be the last."
• "Food was very good - we had hake and scallops and delicious apple fritters."
• "The food was amazing, fresh, full of flavour and simply tasty."
• "Delicious seafood, nice service in a very busy restaurant."
• "The food was lovely, service was attentive and friendly."

Cons:

• "The cod was dry and tasteless, seafood linguine watery and dry."
• "Food so bad, I wouldn’t leave it for the Seagulls!"
• "The sea bass fillets were minuscule and well over cooked. The risotto was unseasoned, tasteless and the texture of an overcooked rice pudding."
• "There is no music or vibe in this restaurant, boring and dull, just like the food."
• "Worst fish and chips ever! Fish was greasy and tasteless, chips seemed old and were tough."
• "The fish was soggy. Chips dry. Peas like a smoothie texture."
• "The prawn and monk burger was terrible taste processed and restless very disappointed served on an old brioche."

Ambiance and Atmosphere

Pros:

• "Lovely place, great atmosphere."
• "We went there for our sons 18th birthday, great atmosphere, friendly and professional service."
• "The decor is very tastefully done and there are tables both inside and out."
• "Lovely atmosphere ..the best place to go and eat in Hastings."
• "Superb seafood great service and fantastic location."
• "The atmosphere was good within the restaurant and there a reasonable number of diners enjoying their meals."
• "Great service and delicious food in a nice location where you can do a spot of people watching."

Cons:

• "Really enjoy going there. The only reason I'm giving 3 stars is because with the new opening of the cocktail bar on the top terrace, it's very hard to enjoy a meal with the music that they pass up there."
• "The restaurant is a little odd...it almost feels alpine in decor as opposed to a Hastings seafront and the music is eclectic."
• "The restaurant itself is rather shabby and creates a strange atmosphere."
• "Shame the place is rather shabby. This would put me off taking somebody for a special event."
• "Love to have enjoyed this place but the staff are quite against welcoming business."
• "Then a appeared a blonde women, I think perhaps she is the manager or the head waiter. She was not wearing any sort of face mask and was busy rushing round serving people."
• "Horrendous experience. We went there for a breakfast, ordered some stuff which we did never receive in about an hour."

Value and Pricing

Pros:

• "The meal was worth the wait and very reasonably priced."
• "The prices are very competitive for food of this quality."
• "Great prices."
• "The food was absolutely stunning."
• "The food at Webbes Rock a Nore was amazing."
• "Prices are reasonable and competitive."
• "Excellent value for food."

Cons:

• "I left the restaurant without tipping, still hungry."
• "The negatives are extra costs for sides and no reduction for the VAT reduction from 20% to 5%."
• "Shockingly bad customer service, I wouldn’t have minded but the food was bland, no seasoning and very expensive."
• "Very disappointed with monk fish fishcakes and fries."
• "The prawn and monk burger was terrible taste processed and restless very disappointed served on an old brioche."
• "Lovely restaurant, but spawning thick creamy oysters were disgusting."
• "The food was ok and not worth the price at all."