Jacobs Inn Reviews Summary

Food Quality

Pros:

• "Excellent food (maybe a bit pricey)."
• "Good food, friendly and helpful staff."
• "Really tasty, plenty of meat and perfect vegetables."
• "The food was of really high quality."
• "The food was absolutely superb. Generous portions and everyone enjoyed lunch."
• "Everything tastes homemade with good quality ingredients."
• "The food was stunningly good!"

Cons:

• "The food here was gross."
• "The roast for Seventeen pounds was horrible the roast potatoes looked nice but were obviously microwaved and that was absolutely awful for this price !!"
• "The ‘dirty fries’... were a huge let down."
• "The side of salmon was inedible and the pizza dough wasn't cooked."
• "All the food was cold."
• "The burger tasted awful I had to send it back."
• "The food was OK, but not great either."

Service

Pros:

• "The staff were friendly and professional with the restaurant having a great atmosphere."
• "The staff were friendly and attentive."
• "Service was superb."
• "Best service I've seen for some time, very well done."
• "The service was excellent and the staff were friendly and helpful."
• "Service was very good and attentive."
• "Friendly, accommodating staff."

Cons:

• "The service was slow, the waitress when she was taking our order we felt was rushing us."
• "Service was quite slow and not very well organised."
• "Service was slow, particularly when considering the number of staff wandering around!"
• "Not particularly busy the evening we went but after being shown to our table, it was a good half hour before our order was taken at OUR request."
• "Service wasn't bad. Pretty attentive although the off mistake made."
• "Service was a wee bit slow last time with a couple of listakes."
• "The service was pretty bad, my friend had to stand up to the bar twice to ask for our drinks and if we could order."

Ambiance

Pros:

• "The ambiance is magnificent."
• "The Christmas decorations were tasteful and the pub had a cosy atmosphere."
• "The atmosphere was lovely."
• "Lovely, cosy place, great atmosphere, really friendly service and amazing food."
• "A wonderful gastro pub with a warming interior and spacious garden seating to choose from."
• "The whole atmosphere in the pub is very rustic and homey."
• "A really lovely atmosphere to the pub."

Cons:

• "On a cold day it really wasn't a pleasant place to be."
• "It was also extremely cold."
• "They seated us next to the door and whenever it was opened, we were hit with an icy blast."
• "It felt very loud, claustrophobic and couldn’t relax at all."
• "Although it did get a little dark as some of the lights didn't work."
• "The marquee was so bad. Horrible wet floor, loads of dead bugs in the ceiling netting."
• "Very unorganised and needs a refurbishment."

Price

Pros:

• "In a fiercely competitive Oxford eating out market Jacob's Inn is a place that provides good food at a sensible price point."
• "We were lucky to benefit from 50% off using the eat out to help out scheme so can't complain about the value."
• "This was well priced and very tasty when it arrived."
• "All this and three drinks came to less than £55 !!"
• "The food is great quality for the amount you pay for."

Cons:

• "Firstly, it is quite pricey."
• "Overwall we feel that the food was overpriced for what was delivered and ruined our experience for the day."
• "The price of the food compared to the quality is scandalous."
• "Far, far too expensive for the poor quality of the food."
• "The Bill was £77 OUTRAGEOUS!"
• "To be honest though it's the high price that would stop us going back."
• "Way over priced for the poor quality of the food."

Facilities

Pros:

• "They have pigmy goats in the large beer garden and plenty of comfy seats."
• "Lovely venue. Lots of outdoor seating, some under cover."
• "The pub has a good garden area and a section containing goats, chicken and pigs that will probably entertain children long enough to enjoy a pint of ale in peace."
• "A beautiful mature paved garden with goats and chickens."
• "Jacob’s Inn have lovely old sofas to sit on in their covered part of the garden."
• "The place is fabulous and the staff is very welcoming and kind."
• "And goats and other animals for the kids to hang out with in the pub garden!"

Cons:

• "The table we were given to sit at was cramped and we had minimal space."
• "Terrible. Nowhere to park within a half mile."
• "We tried to get parking nearby but it was just impossible as most of the side roads are permit holders only."
• "No where to park on site so we had to struggle to find a place within walking distance."
• "Also a service charge of 12.5% was automatically added to the bill for four people."
• "Appalling service. One person behind the bar on a busy summer evening."
• "Was refused service on the grounds that they were so busy it was reservation only."