Jafra Restaurant مطعم جفرا Reviews Summary

Food Quality

Pros:

• "Food here is incredible - served hot and using fresh ingredients."
• "Tried the Arabic shawerma, Musakhan, Makloubeh, Palestinian salad, and lemon mint juice, all portions were generous and tasted great."
• "The Mosakhan, Maqloubah with lamb, and Mansaf with lamb were culinary delights, with the Mansaf standing out for its exceptional taste."
• "The food was spectacular! Very authentic reminded me of my time in the middle east."
• "The food is simply amazing, I am a big lover of Arabic cuisine and I can confidentally say this is one of the best in town."
• "Absolutely amazing!!! Service was absolutely amazing! Food was another level."
• "The food was delicious especially hummus staff were so friendly made the experience even better."
• "Food was fresh and tasted great! We had Kubbah, Hummos and Cheese Sambosak as appetizers."

Cons:

• "I wasn't a big fan of the main we ordered - Makloubeh or the baklava ʼpastryʼ."
• "The only disappointment was the lamb dish (which was 17.99 most expensive thing we ordered). It was cold inside, as if reheated badly."
• "The Kibbah Shamia were definitely over cooked as the pastry was darker than the photos and too brittle."
• "Ordered a peri peri chicken with fries, which was pretty bog standard nothing special."
• "The portions did not reflect the prices and also the taste was not anything different."
• "The kofta kebab was bland on a Tortilla wrap that was cold."
• "Food tastes amazing, we ordered msakhen and maklouba which were authentic and delicious."
• "Chips were oily as oil was dripping in the plate. Chicken was overcooked."

Service Quality

Pros:

• "The service was also very quick and efficient, we didn’t have to wait longer than 10 minutes before our food started arriving."
• "Been here twice and left very happy both times - food is fantastic, portion is great and service is flawless."
• "The superb service added to the experience, and the complimentary tea was a thoughtful touch."
• "The service was great everyone was so friendly."
• "Once entered I was immediately greeted by the warm and friendly staff."
• "The service is the best - everyone we meet is extremely friendly."
• "Nice atmosphere and great service. The staff were prompt and the food was fast even though we ordered a lot."
• "The service was excellent, the food was delicious and good value."

Cons:

• "My only critique is that the breads are served in baskets which cannot be cleaned and I don’t find this very hygienic."
• "The only thing negative is I thought some of the mezze items and the ful were a bit too oily."
• "Service was great, staff were helpful and assortment of food was good however the quality of fresh produce could be better."
• "Service was great, staff were helpful however the quality of fresh produce could be better chicken seemed like it may have been a day old."
• "The staff are not friendly and rude when you ask them for something you can feel they get upset."
• "I have been in this restaurant twice the food was okay but the staff are not friendly."
• "Service was terribl, I've asked them not to soak the shawerma with oil and it still came very oily I couldn't finish it."
• "Was disappointed with the prices and the food quality overall."

Ambiance and Decor

Pros:

• "Lovely Palestinian restaurant with lots of different dishes. The decor is authentic and the service is so friendly."
• "The interior design had a Sirian type decoration, complementing the restaurant's focus on traditional oven-cooked lamb dishes."
• "I loved the Palestinian decor too. Whether going with friends or family, Jafra has never disappointed."
• "The atmosphere was good, and the service was spot on."
• "The atmosphere, the music, the food (especially the food), the hospitality, everything about this place is special."
• "The atmosphere was nice and the pricing is good for the quantity and quality of food."
• "The restaurant itself is beautifully decorated."
• "Nice food with some unintentionally vegan and many vegetarian options, mostly in the hot and cold mezze sections."

Cons:

• "I gave 4 stars because of the loud music being played which was irritating while having our food."
• "One minuscule downside is that the music was a little too loud but don’t let that put you off this amazing place to eat."
• "It was a shame there was no prayer room available."
• "The only place for us to pray was a corridor that was outside some toilets."
• "The bathrooms looking unfit for usage due to the large amount of fecies present."
• "The experience at this place is always been amazing. Palestinian cuisine never disappoints. The chicken is very juicy fresh and tender and breads starters are just amazing in flavours."
• "I noticed it is a Palestinian restaurant and thought I should go in and give it a try."
• "The place was clean and had a pleasant atmosphere. Staff were welcoming and polite and the food was amazing."