Address: 49, 51 Thomas St, Manchester M4 1NA, United Kingdom
Phone: +441618397033
Rating: 4.3
based on 151 reviews.
Food Quality
Pros:
"Great food and I think it's pretty reasonably priced."
"They also serve food here which is really nice, lots of smaller bites and some burgers etc. Get stuck in!"
"The poutine fries, burger and slaw are really nice."
"Probably the best ribs and barbecue food in Manchester! Big variety to choose from with generous portions and quality was top notch."
"Ribs are tasty and cooked well."
"Food came quickly and was delicious."
"Best fries I've ever had. Best wings I've ever had."
Cons:
"Not a very pleasant experience since the food wasn't very great, was lacking salt."
"Food was not as good as expected."
"Most of the food was over cooked."
"The environment is great, but the food was quite disappointing, especially given the fact it's not a particularly cheap place."
"The ribs had next to no meat on them and they are £13 with no sides so very poor value wouldn’t recommend them."
"The meat needs more sauce and was on the dry side."
"The past few times I’ve had the beef ribs and bbq ribs they were so juicy, this time round it was slightly dry."
Service
Pros:
"They were very attentive, accommodating and really made our time there extra enjoyable."
"Amazing, fast and efficient service."
"Gabriel who was looking after us was fantastic and went above and beyond."
"Staff are great too!"
"The service was very friendly and attentive and the venue was very nice to enjoy time with friends."
"Staff were friendly and helped us choose drinks from the menu."
"Veronica, Iona and salem were really attentive and made me and the missus feel at home by far the best customer service experience I’ve had in Manchester."
Cons:
"Shocking service, waited 30 mins before being asked for drinks and food orders."
"Service was very slow, asked for a straw for my drink which never came."
"Table service especially for good is dreadfully slow."
"Appalling service and staff do not know the basics."
"Diabolical service for food."
"Staff seemed like they didn’t want to be there and felt like there was an attitude when I got served."
"The service was terrible."
Atmosphere
Pros:
"Small but cosy place, that typical hipster pretentious vibe with 5 pound beers and a hedonistic crowd."
"Think Wild West America meets downtown New York in Manchester and you are pretty close to the feel of Cane and Grain."
"It wasn't too crowded, and it was quiet enough to talk without having to shout."
"Wonderful ambience and great experience on a Friday night."
"Really like this place, nice to sit outside if you happen to get the chance, but if not great atmosphere inside."
"This is a very lively bar on a Friday evening with a great atmosphere."
"Fantastic relaxed atmosphere."
Cons:
"We were sat on a tiny cramped table in the corner with very little room."
"It was quite noisy as they play background music so it can be difficult to have a conversation but it does have a great atmosphere."
"The doorman continued to make us feel uncomfortable when I tried to talk to the other half of my family and told me that I had to go back to my seat."
"Unfortunately the security are incredibly hostile."
"The overly loud music didn't redeem the venue."
"Another generic hipster/American bar, staff do not particularly appear interested in creating a vibe."
"My biggest gripe is the fact that people are allowed to smoke in the outdoor seating section where others are eating which is just gross."