PureGym Birmingham Beaufort Park Reviews Summary

Membership Price

Pros:

• "I don't agree with the prices going up other than that it's a good gym."
• "For £22 pm, this place is great."

Cons:

• "Used to be good until they increased the membership price."
• "I don't like prices it's £18.99 it used to be on special offer at £11.99."
• "Membership suspended without prior warning."

Cleanliness and Maintenance

Pros:

• "Super clean and a variety of workout equipment."

Cons:

• "The cleanliness and hygiene of this place is pretty disgusting."
• "Gym itself is not bad BUT health and safety is terrible."
• "This gym is not kept clean and tidy. Nobody cares about outing weight back."
• "The changing rooms were fine but the toilets were really disgusting, dirty and smelled awful."

Women's Section

Pros:

• "Incredible spacious women only facility available at this gym."
• "Love that it has a ladies only section."
• "The women only section is brilliant."

Cons:

• "I would at least expect the women's only area to BE women's only."
• "Nice decent gym, women's section is a poor attempt."
• "Women's section completely full; it's nice they have a women's section."

Customer Service

Pros:

• "Amazing friendly staff and environment."

Cons:

• "Customer service isn’t the best, phone number doesn’t go through, emails don’t get responded to."
• "Assistant manager didn't even apologize, personal trainer just seems so unhappy."

Equipment and Facilities

Pros:

• "A solid PureGym with the usual equipment you'd expect."

Cons:

• "Gym is going downhill. Biggest refurbishment can't even provide proper cable attachments."
• "Woefully under equipped with only two squat racks and one deadlift platform."
• "The gym layout could be improved, as could the amount of dumbbells."

Hygiene and Safety

Pros:

• "Trust me guys its a good decent gym compared to many dumbs around Birmingham which are small and smelly and unclean."

Cons:

• "Hardly anyone puts the dumbbells and equipment where it's supposed to be and is left on the floor."
• "Very unhygienic gym as there are no disposable wipes to wipe equipment."