The Malt Shovel Reviews Summary

Value & Pricing

Pros:

• "Value for money you won't find a better place in North Warwickshire or the Coventry area."
• "Great food, and plenty of it, good prices and great service."
• "Large generous portions at a competitive price."
• "Great pub grub, excellent value for money."
• "Food was beautiful and plenty of it and very reasonably priced for what you got."
• "As for price..... SUPERB VALUE FOR MONEY."
• "Food is perfect at a very reasonable price."

Cons:

• "For £18.95 a meal this is not acceptable."
• "Terrible food, expensive for the quality, and when I complained I was met with an argument."
• "Ripp off! £11 for a plate of potatoes."
• "Food was good, more expensive than some places but you get a lot for it."
• "The food was average to say the least. The kids meal was awful, frozen chips and grey cod!!"

Service

Pros:

• "Staff are warm, welcoming, friendly, helpful."
• "Service is usually excellent & food is very tasty however on the last occasion I went, the service quite poor."
• "Service was absolutely perfect."
• "The staff and patrons were friendly and the food was plentiful, hot and delicious."
• "Good service, friendly atmosphere."
• "Excellent customer service, second to none."
• "Staff were friendly and attentive."

Cons:

• "Nice sized meals and tasty, 1 hour waiting for meal and didn't seem that busy and also a roast chicken dinner was ordered but was actually half a chicken on the bone which wasn't to any of our parties taste."
• "It was 1 hour and 20 minutes before the food was served."
• "Service poor food was not as I remembered."
• "Brilliant food but service slow...shame but true."
• "Staff totally disinterested - it seems that an hour wait is standard these days before food."
• "The manager was very unprofessional when my son asked for his money back because his steak was not cooked as he had asked it to be cooked."
• "Service was a bit lacking."

Food Quality

Pros:

• "The portions are generous."
• "Food was amazing. Only downsides were the tiny carpark and the wait time for food."
• "The food is fabulous highly recommend this pub, the staff are great and chef is fantastic.... Quality food and service x"
• "Fantastic place with fantastic food."
• "The food was fabulous and the service amazing."
• "The food is UNREAL!"
• "Food lovely too much for me though, husband ate all his."

Cons:

• "Disappointing Sunday lunch steak not cooked (raw steak) returned with hair in."
• "Shocking food, cod came out burnt then had a burger to replace this which was exactly the same burnt !!"
• "Today I ordered an 8oz steak… at least 4oz of it was fat."
• "The beef was dry on all edges as if it had been set under a heat lamp for an hour or more... accompanied by overcooked vegetables."
• "My chicken was dry as fried to long."
• "The food was average to say the least. The kids meal was awful, frozen chips and grey cod!!"
• "My hamburger was so overcooked it was like cutting steak."