The Orange Tree Bar and Grill Reviews Summary

Atmosphere & Decor

Pros:

• "Beautiful atmosphere, amazing attentive staff and beautiful food."
• "The whole place is gorgeous."
• "The service was great and the ambiance was absolutely lovely!"
• "Lovely ambience. Very polite and helpful smiling staff."
• "The decoration and atmosphere is great!"
• "The decor and atmosphere made it all feel very special."
• "This is a lovely restaurant with beautiful decor and a warm soft ambiance."

Cons:

• "the music was so loud you had to shout to who you were with to be heard and with everybody else doing the same it sounded like a cattle market."
• "It just wasn't restful or romantic in anyway which was unexpected for such a lovely looking place."
• "The noise in this place is hideous."
• "It was rather busy and noisy."
• "Negative was the amount of noise there. More consideration should have been given to noise reduction furnishings and lower volume music."
• "Atmosphere pleasant but too noisy."
• "The very loud repetitive music playing throughout the whole meal that spoilt it for me."

Service

Pros:

• "The service was perfect as always."
• "Checks each course to make sure we were happy."
• "Fantastic food and excellent service."
• "Service is excellent, the girl listened to everything carefully and was quite polite."
• "Staff were brilliant, put us two tables together to accommodate my partner's disabled scooter."
• "Great service from Charlie. Offered us drinks and a choice of waters."
• "Service was excellent by our waitress Emm."

Cons:

• "One of the waiters was very moody and unwelcoming."
• "sat down and it took 10 mins for someone to take drinks order, another 10 to take the food, we waited 45 mins for our main meals."
• "The service of drinks was very slow and some of the final drinks were never received."
• "We were seated at our table and not provided drinks menus or asked for a drinks order for over ten minutes."
• "Service neglectful after the main course."
• "Service was not great. Waitress had no clue about the menu."
• "We waited for 15 minutes after finishing before plates were taken away, not ideal!"

Food Quality

Pros:

• "The desserts came and they where to die for."
• "The food was delicious."
• "Food was excellent."
• "Food was incredible. Everyone thoroughly enjoyed."
• "The food was excellent."
• "The food was amazing and well priced."
• "Food excellent, choice of drinks varied and found a lovely red to go with my steak."

Cons:

• "The chicken milanese... was also overcooked."
• "The food wasn't very hot."
• "The meal was very disappointing, we both had the Dirty Burger and it tasted like the chips and burger has been soaked overnight in salt, which spoilt it."
• "The chicken Milanese was awful. The sauce tasted off to the point where i didn’t eat any of my meal."
• "When the food arrived it was very average. It was slammed down onto the table carelessly, and it was seriously lacking in seasoning, and the portions were quite small."
• "Had to send 2 steaks back as were over cooked."
• "The main course meat was like rubber, old cold veg served and smothered in gravy!"

Value

Pros:

• "The mains then were served correctly and we were not charged."
• "Drinks were a bit more expensive but totally acceptable."
• "The food was fantastic, good quality and fresh, at a reasonable price too."
• "Not average prices but worth paying the extra."
• "The food was nice, good variety to choose from."
• "Good tasty food."
• "The food...! All of it was absolutely delicious."

Cons:

• "Also added a service charge to the bill!"
• "Lovely place, food was nice but very expensive so save your pennies."
• "A pint of Moretti being £5. Not cheap drink!"
• "Quite pricey for what you get."
• "The food was a bit overpriced."
• "We spend good money for very disappointing food."
• "Don't think I would be rushing back for a meal here - it is expensive for what it actually is."