Bentley's Oyster Bar & Grill Reviews Summary

Category: Seafood restaurant London

Address: 11-15 Swallow St, London, W1B 4DG, United Kingdom

Phone: +442077344756

Rating: 4.4
based on 287 reviews.

Food Quality

Pros:

  • "Each bite was a symphony of flavors, expertly crafted and beautifully presented."
  • "The seafood platter was fresh and flavourful."
  • "Oysters were fresh and delicious."
  • "The food is fabulous."
  • "The food is always superb."
  • "The oysters are incredibly delicious due to their freshness, meaty texture, and delightful salty taste."
  • "The mains were delicious, my girlfriend got lobster which she loved."

Cons:

  • "Personally I have had better seafood and service for less then half the money."
  • "The lobster was undercooked and slimy, the turbot overcooked and manky."
  • "I think the food was marginally overpriced, and sadly the whelks were overcooked so they ended up tough rather than chewy."
  • "Our starter was too salty and we had to fix it ourselves by adding butter."
  • "Some of the oysters were smelly and looked... pre-chewed."
  • "The grilled fish was one of the worst dishes I have ever been served."
  • "The steak was literally the worst stake i had in my life. It wasn’t juicy at all and it was over cooked!"

Service

Pros:

  • "Arguably not only the best and freshest oysters in London, but without a doubt the friendliest and most knowledgeable staff when it comes to oysters and seafood."
  • "Can’t thank the team enough for how we were treated; their knowledge and passion for the providence of the produce and wine we were served."
  • "The service is excellent."
  • "Service was just as I like it. Informative, and not too fussy."
  • "Excellent service by Tiago and the rest of the staff."
  • "The service we received from the guys behind the bar was excellent."
  • "The service is excellent too! They serve food just nice and provide you as much service as they could."

Cons:

  • "One of our waiter had on the dirtiest white jacket have very seen in my life."
  • "Then the games began: I have never encountered a serving staff so keen to buy my silence."
  • "The waiter seemed distracted by two young female influencers on the other table and knocked a full bottle of water onto me."
  • "Prices, as expected, were high but experience didn't match expectations."
  • "We waited 30mins for a table that we had made a reservation for."
  • "Why is this restaurant still open, how has it not shut down? This place does not practise basic food safety and does not comply with basic hygiene standards."
  • "Unfortunately, the manager was so arrogant he thought it is normal to kick someone out and call him rude just for the fact he is an Arab."

Atmosphere

Pros:

  • "We were sat on the terrace, it was nice and cosy."
  • "A really great experience, the oysters were incredible, the atmosphere spot on."
  • "What an amazing place we sat on the terrace which was great the atmosphere was so nice."
  • "They had a gentleman playing music for the outdoor terrace which was a nice touch."
  • "Beautiful decor."
  • "The restaurant looked beautiful, modern and clean."
  • "The atmosphere (we ate indoors after visiting the Summer Exhibition at the Royal Academy) was perfect."

Cons:

  • "It was VERY cramped - I had to ask someone on the next table when I needed to get out if they could get up and move or I couldn't get out!"
  • "We sit at the outdoor table in the restaurant and have dinner with the mouse who keeps running around under the table."
  • "We was left disappointed."
  • "Never have I ever had such an awful experience in a restaurant and I most certainly do not recommend coming."
  • "Little did we know that our normal comfy table in the restaurant upstairs was to be traded for a draughty booth."
  • "Lacked any real atmosphere."
  • "Also they should have invested in a plastic transparent wrap around to keep the wind out. Even with blankets and heaters, it was bloody cold!"

Value

Pros:

  • "Value for money and great location."
  • "For the reasonable price we paid, we received twice over the value."
  • "All worth the price."
  • "It was not expensive and was really delicious."
  • "Prices are reasonable for the area."
  • "Price is reasonable considering prime location."
  • "It's expensive but worth it."

Cons:

  • "When it came to pay the bill it was £117.00 For 6 glasses of wine."
  • "For all its history and grandeur, Bentley's is pricey."
  • "It's on the pricier side of London dining."
  • "The food is extremely expensive."
  • "The major downside was the fish and chips for £25 and the batter was mushy from the inside."
  • "The desserts were overpriced."
  • "Just not really worth the high price tag."

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