Address: 11-15 Swallow St, London, W1B 4DG, United Kingdom
Phone: +442077344756
Rating: 4.4
based on 287 reviews.
Food Quality
Pros:
"Each bite was a symphony of flavors, expertly crafted and beautifully presented."
"The seafood platter was fresh and flavourful."
"Oysters were fresh and delicious."
"The food is fabulous."
"The food is always superb."
"The oysters are incredibly delicious due to their freshness, meaty texture, and delightful salty taste."
"The mains were delicious, my girlfriend got lobster which she loved."
Cons:
"Personally I have had better seafood and service for less then half the money."
"The lobster was undercooked and slimy, the turbot overcooked and manky."
"I think the food was marginally overpriced, and sadly the whelks were overcooked so they ended up tough rather than chewy."
"Our starter was too salty and we had to fix it ourselves by adding butter."
"Some of the oysters were smelly and looked... pre-chewed."
"The grilled fish was one of the worst dishes I have ever been served."
"The steak was literally the worst stake i had in my life. It wasn’t juicy at all and it was over cooked!"
Service
Pros:
"Arguably not only the best and freshest oysters in London, but without a doubt the friendliest and most knowledgeable staff when it comes to oysters and seafood."
"Can’t thank the team enough for how we were treated; their knowledge and passion for the providence of the produce and wine we were served."
"The service is excellent."
"Service was just as I like it. Informative, and not too fussy."
"Excellent service by Tiago and the rest of the staff."
"The service we received from the guys behind the bar was excellent."
"The service is excellent too! They serve food just nice and provide you as much service as they could."
Cons:
"One of our waiter had on the dirtiest white jacket have very seen in my life."
"Then the games began: I have never encountered a serving staff so keen to buy my silence."
"The waiter seemed distracted by two young female influencers on the other table and knocked a full bottle of water onto me."
"Prices, as expected, were high but experience didn't match expectations."
"We waited 30mins for a table that we had made a reservation for."
"Why is this restaurant still open, how has it not shut down? This place does not practise basic food safety and does not comply with basic hygiene standards."
"Unfortunately, the manager was so arrogant he thought it is normal to kick someone out and call him rude just for the fact he is an Arab."
Atmosphere
Pros:
"We were sat on the terrace, it was nice and cosy."
"A really great experience, the oysters were incredible, the atmosphere spot on."
"What an amazing place we sat on the terrace which was great the atmosphere was so nice."
"They had a gentleman playing music for the outdoor terrace which was a nice touch."
"Beautiful decor."
"The restaurant looked beautiful, modern and clean."
"The atmosphere (we ate indoors after visiting the Summer Exhibition at the Royal Academy) was perfect."
Cons:
"It was VERY cramped - I had to ask someone on the next table when I needed to get out if they could get up and move or I couldn't get out!"
"We sit at the outdoor table in the restaurant and have dinner with the mouse who keeps running around under the table."
"We was left disappointed."
"Never have I ever had such an awful experience in a restaurant and I most certainly do not recommend coming."
"Little did we know that our normal comfy table in the restaurant upstairs was to be traded for a draughty booth."
"Lacked any real atmosphere."
"Also they should have invested in a plastic transparent wrap around to keep the wind out. Even with blankets and heaters, it was bloody cold!"
Value
Pros:
"Value for money and great location."
"For the reasonable price we paid, we received twice over the value."
"All worth the price."
"It was not expensive and was really delicious."
"Prices are reasonable for the area."
"Price is reasonable considering prime location."
"It's expensive but worth it."
Cons:
"When it came to pay the bill it was £117.00 For 6 glasses of wine."
"For all its history and grandeur, Bentley's is pricey."
"It's on the pricier side of London dining."
"The food is extremely expensive."
"The major downside was the fish and chips for £25 and the batter was mushy from the inside."