Randall & Aubin Reviews Summary

Food Quality

Pros:

• "Never disappointed with quality of food, service and atmosphere."
• "The seafood was so fresh and tasty!!"
• "Simple highly quality fish served fresh."
• "The Spago chicken was absolutely delicious, just like the burgers and the Chicken Cesar Salad."
• "The food was delicious - Tuna and Calamari perfectly cooked."
• "The food was delicious, tasty and fresh."
• "Everything we order was delicious."

Cons:

• "Vongole was very disappointing - extremely salty and some of the pasta was undercooked."
• "The seafood ended up swimming in melted ice water, the soup grew cold and the pasta was soggy."
• "Several of my wife's baked prawns were mushy and translucent at the head end and cold in the centre, suggesting slight undercooking."
• "The crab was very stringy and soggy and the shrimps and the prawns were sodden and the mussels are also served very cold."
• "The crab was tasteless, the cod too salty."
• "All the seafood was cold and bland, the cockles & welks were very sandy."
• "Instead of fresh seafood, I can literally taste sand in every single one of them."

Service

Pros:

• "Service is great!"
• "Staff are brilliant - friendly and professional, they certainly know the menu inside out and make excellent recommendations."
• "Such a fantastic vibe, super friendly team working there."
• "They were also kind to the kids and helpful regarding allergies."
• "All members of staff are amazing! Immaculate service and superb food."
• "The staff were extremely attentive and ran an efficient operation."
• "Our waiter, Frank, was amazing, welcoming, knowledgeable and efficient."

Cons:

• "The service is basic at best."
• "The food was good, but at the beginning, the service was not so quick and careful."
• "The service was very weird, the guy couldn't recommend anything and was very pressing on us deciding the sequence of the dishes."
• "Drinks came very slowly."
• "Service was poor for a 12.5% service charge it was slow and took far too long when I requested my second beer I had pretty finished my main meal."
• "Shocking service and when asked to speak to manager he had left to run an errand."
• "The service was poor - simply because there are not enough staff."

Atmosphere

Pros:

• "Amazing restaurant..has a very cool vibe, the staff are friendly and happy."
• "A great place for a date night (think close, cosy seating)."
• "Upbeat environment with lovely staff and really yummy seafood."
• "Honestly the best crab cakes and burger in London."
• "For the overall experience the price was just right!!"
• "The vibe was excellent, the quality of the seafood...epic."
• "Amazing atmosphere and music."

Cons:

• "Atmosphere has slightly changed not as lively as I remember."
• "The atmosphere was loud and terrible, ruined by drunk, loud selfish people with no respect for other diners."
• "The atmosphere was a little bit noisier than expected and sittings were too close, making our conversation mixing with the conversations of other customers."
• "The only downside was the music, it was blaring out so loud that it was difficult to have a conversation with the person next to me."
• "The atmosphere of the restaurant is lively without being too loud."
• "Atmosphere felt like I should like it as it was sort of authentic but wasn't really."
• "The atmosphere was very off as we felt we were being kicked out."

Value

Pros:

• "The meal was worth every penny and the service charge is well earned."
• "Also the bottle of Pinot Noir we ordered to compliment our meal! also went down a treat TOP MARKS !!"
• "The meal was absolutely lovely and considering the quality well priced."
• "Pricey, but reasonable for central London high quality sea food."
• "Great find in London where fresh seafood is available at reasonable prices."
• "Not too pricey considering the location."
• "Great prices too for Central London!"

Cons:

• "For £170 for 2 people I expected a lot more."
• "Drinks expensive too."
• "Oysters were far too overpriced."
• "Really overpriced for what you get."
• "Overall the seafood platter was overpriced."
• "Considering all these, the prices are expensive it didn’t worth it."
• "Value for money? No not really given the terrible cramped space I booked a reservation for."