Three Roofs Cafe Reviews Summary

Category: Cafe Hope Valley

Address: The Island, Castleton, Hope Valley S33 8WN, United Kingdom

Phone: +441433620533

Rating: 4.5
based on 154 reviews.

Food Quality

Pros:

  • "Food was delicious, we had the homemade meat and potato pie which had lovely tender chunks of steak in a tasty gravy with yummy chips and mushy peas."
  • "The food is amazing!"
  • "Everything we ate and drank was delicious a well run place, with lovely staff and a fantastic chef!!"
  • "The vegetarian breakfast was very tasty and the coffee was excellent."
  • "Food was fresh, good quality and really tasty, as well as value for money."
  • "Food all freshly cooked and very tasty."
  • "Food was amazing! I had a beef, onion and mushroom baguette it was soo good."

Cons:

  • "The scones had all the integrity of polystyrene and crumbled into a hundred pieces when I applied cream / jam."
  • "The baguettes we had were poor."
  • "Unfortunately I had what they call thick cut chips, when they came they were soggy wedges that were brown inside."
  • "The food is horrible and they put chutney on the sausage rolls, but they don't tell you that it's there."
  • "Very disappointed with our takeaway sandwiches."
  • "Ordered tomato and basil soup and sandwich. Received curried carrot or something. Bread was stale."
  • "The feedback on the cake we did manage to get was that it was quite stale."

Service

Pros:

  • "The lovely waitress was amazing when I was talking to her about the GF options on the menu."
  • "The staff was lovely, very personable, and attentive."
  • "Staff friendly."
  • "The staff recalculated the bill for us."
  • "Came in after a hike, dog friendly, super friendly and accommodating staff, really nice food."
  • "Lovely staff, especially Leoni, the young girl who served me a perfect Latte with an exceptional artistic coffee art."
  • "The staff were very friendly and helpful."

Cons:

  • "Changed menu, no lasagne which was very good. Sarcastic resort from kitchen about two lasagnes."
  • "I wasn't impressed and won't return."
  • "The main man who works servicing customers is a bit rude."
  • "There was also a woman who grabbed our money off the table and when my partner asked for it back her response was rude and patronising."
  • "Absolutely terrible service. I was rushed and spoken to in a very degrading manner!"
  • "There was a tall man behind the till who persistently made rude/inappropriate comments to my 15 year old daughter."
  • "The service by the lazy guy with the comb over and attitude issues ruined the atmosphere of the entire place sadly."

Value for Money

Pros:

  • "The kids' options are very good value and child's meals come with a smoothie and various sundries."
  • "Great food, reasonable prices."
  • "Food is good value for money and the cafe is cleaned regularly."
  • "Staff was very friendly and it was very good value for money."
  • "Food was good and well priced for the location."
  • "Very friendly and efficient staff, and reasonable prices for an extensive section of menu items."
  • "Food was quite good if slightly pricey but staff were verging on the surly."

Cons:

  • "The actual price charged is £5.95! Not good value for money either."
  • "£10.05 for a cappuccino and a pork sandwich was a bit steep in my opinion."
  • "Everything was exceptionally priced."
  • "Terrible! If you look past the extortionate prices you still get below par food."
  • "The prices for food and drink was extortionate."
  • "Serious, £8.95 for below average baguette with no chips?"
  • "I was ripped off since the portion of the fish and chips for the price of 7.95 was ridiculously small."

Ambiance and Location

Pros:

  • "It's doggie friendly."
  • "The atmosphere, nice and cosy."
  • "Nestled prettily in Castleton, the Three Roofs Cafe is an ideal place to stop and have a bite to eat."
  • "Great little café located right across the visitor centre in Castleton."
  • "A superb little café on the roundabout at Castleton, nice, bright and clean."
  • "Beautiful cafe in the heart of Castleton."
  • "A charming and cosy cafe, with attractive decor in restful colours and pretty furniture."

Cons:

  • "Unfortunately it was a take away service only but we could sit outside and the views over Castleton and Mam Tor make you want to sit out anyway."
  • "This once great cafe has been run into the ground!"
  • "Small cramped cafe average for the area."
  • "All feels a little crammed in to maximise seating."
  • "Seating a bit cramped."
  • "Some bench seating is somewhat uncomfortable due to the low bare wood backing."
  • "It’s a nice little cosy place out in the countryside. I have been here several times it’s always tasty, but I must say it’s always a bit chilly, there’s not much heating."

Additional Services

Pros:

  • "Had an excellent lunch at this dog friendly cafe today."
  • "There are tables outside if you have pets with you, and water available for them to drink."
  • "They have an incredible grasp of how to serve tasty gluten free food, with many options."
  • "We then realised they had a vegan menu and ordered some delicious baguettes stuffed with lovely hummus, mushrooms and avocado."
  • "Superb little cafe, catering extremely well for coeliacs, vegetarians and vegans, with a wide range of dishes clearly marked for GF, V & Ve in the menu."
  • "Cute cafe with vegetarian and vegan options."
  • "The staff were so knowledgeable about vegan food and what options they have which are suitable which was great."

Cons:

  • "Went back afterwards having been told 'yes' and it was closed."
  • "Ordered food at 11.33am.. food finally arrived at.. 12.07pm."
  • "Stopped for T and cake. Coffee and cake were nice but T was shocking, the staff were not happy about changing it."
  • "The main reason for the two star being they have a £10 minimum to use card and the only cash point in the village is inside the pub and charges."
  • "Main parking is at nearby visitor centre, which is cash only."
  • "Due to the policies and clientele, there can be several customers with dogs present which I would rather not see in a food establishment."
  • "Obviously struggling with staffing problems which is a shame."

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