Address: The Island, Castleton, Hope Valley S33 8WN, United Kingdom
Phone: +441433620533
Rating: 4.5
based on 154 reviews.
Food Quality
Pros:
"Food was delicious, we had the homemade meat and potato pie which had lovely tender chunks of steak in a tasty gravy with yummy chips and mushy peas."
"The food is amazing!"
"Everything we ate and drank was delicious a well run place, with lovely staff and a fantastic chef!!"
"The vegetarian breakfast was very tasty and the coffee was excellent."
"Food was fresh, good quality and really tasty, as well as value for money."
"Food all freshly cooked and very tasty."
"Food was amazing! I had a beef, onion and mushroom baguette it was soo good."
Cons:
"The scones had all the integrity of polystyrene and crumbled into a hundred pieces when I applied cream / jam."
"The baguettes we had were poor."
"Unfortunately I had what they call thick cut chips, when they came they were soggy wedges that were brown inside."
"The food is horrible and they put chutney on the sausage rolls, but they don't tell you that it's there."
"Very disappointed with our takeaway sandwiches."
"Ordered tomato and basil soup and sandwich. Received curried carrot or something. Bread was stale."
"The feedback on the cake we did manage to get was that it was quite stale."
Service
Pros:
"The lovely waitress was amazing when I was talking to her about the GF options on the menu."
"The staff was lovely, very personable, and attentive."
"Staff friendly."
"The staff recalculated the bill for us."
"Came in after a hike, dog friendly, super friendly and accommodating staff, really nice food."
"Lovely staff, especially Leoni, the young girl who served me a perfect Latte with an exceptional artistic coffee art."
"The staff were very friendly and helpful."
Cons:
"Changed menu, no lasagne which was very good. Sarcastic resort from kitchen about two lasagnes."
"I wasn't impressed and won't return."
"The main man who works servicing customers is a bit rude."
"There was also a woman who grabbed our money off the table and when my partner asked for it back her response was rude and patronising."
"Absolutely terrible service. I was rushed and spoken to in a very degrading manner!"
"There was a tall man behind the till who persistently made rude/inappropriate comments to my 15 year old daughter."
"The service by the lazy guy with the comb over and attitude issues ruined the atmosphere of the entire place sadly."
Value for Money
Pros:
"The kids' options are very good value and child's meals come with a smoothie and various sundries."
"Great food, reasonable prices."
"Food is good value for money and the cafe is cleaned regularly."
"Staff was very friendly and it was very good value for money."
"Food was good and well priced for the location."
"Very friendly and efficient staff, and reasonable prices for an extensive section of menu items."
"Food was quite good if slightly pricey but staff were verging on the surly."
Cons:
"The actual price charged is £5.95! Not good value for money either."
"£10.05 for a cappuccino and a pork sandwich was a bit steep in my opinion."
"Everything was exceptionally priced."
"Terrible! If you look past the extortionate prices you still get below par food."
"The prices for food and drink was extortionate."
"Serious, £8.95 for below average baguette with no chips?"
"I was ripped off since the portion of the fish and chips for the price of 7.95 was ridiculously small."
Ambiance and Location
Pros:
"It's doggie friendly."
"The atmosphere, nice and cosy."
"Nestled prettily in Castleton, the Three Roofs Cafe is an ideal place to stop and have a bite to eat."
"Great little café located right across the visitor centre in Castleton."
"A superb little café on the roundabout at Castleton, nice, bright and clean."
"Beautiful cafe in the heart of Castleton."
"A charming and cosy cafe, with attractive decor in restful colours and pretty furniture."
Cons:
"Unfortunately it was a take away service only but we could sit outside and the views over Castleton and Mam Tor make you want to sit out anyway."
"This once great cafe has been run into the ground!"
"Small cramped cafe average for the area."
"All feels a little crammed in to maximise seating."
"Seating a bit cramped."
"Some bench seating is somewhat uncomfortable due to the low bare wood backing."
"It’s a nice little cosy place out in the countryside. I have been here several times it’s always tasty, but I must say it’s always a bit chilly, there’s not much heating."
Additional Services
Pros:
"Had an excellent lunch at this dog friendly cafe today."
"There are tables outside if you have pets with you, and water available for them to drink."
"They have an incredible grasp of how to serve tasty gluten free food, with many options."
"We then realised they had a vegan menu and ordered some delicious baguettes stuffed with lovely hummus, mushrooms and avocado."
"Superb little cafe, catering extremely well for coeliacs, vegetarians and vegans, with a wide range of dishes clearly marked for GF, V & Ve in the menu."
"Cute cafe with vegetarian and vegan options."
"The staff were so knowledgeable about vegan food and what options they have which are suitable which was great."
Cons:
"Went back afterwards having been told 'yes' and it was closed."
"Ordered food at 11.33am.. food finally arrived at.. 12.07pm."
"Stopped for T and cake. Coffee and cake were nice but T was shocking, the staff were not happy about changing it."
"The main reason for the two star being they have a £10 minimum to use card and the only cash point in the village is inside the pub and charges."
"Main parking is at nearby visitor centre, which is cash only."
"Due to the policies and clientele, there can be several customers with dogs present which I would rather not see in a food establishment."
"Obviously struggling with staffing problems which is a shame."