Harvester Honey Pot Basildon Reviews Summary

Service

Pros:

• "Our waitress Teri was superb, very assertive to our needs a table of 8."
• "Staff sang Happy Birthday to me (even though they were very busy)."
• "Fantastic staff, my 4 year old daughter lost her iPad about 3 weeks ago, I have searched everywhere for it. Tonight I called the restaurant and spoke to the most helpful lady and she said they had the iPad from our last visit."
• "The server was absolutely amazing, so helpful, accommodating and friendly."
• "The absolute chaos was handled excellently, efficiently and with a smile, nothing was too much trouble."
• "If I could give 10 stars I would. Exceptional service and extremely helpful and friendly staff."
• "Just got home from a family birthday meal and can not fault our waitress at all!"

Cons:

• "It was also very warm which made it uncomfortable."
• "Waitress was a little rude also."
• "Service was slow due to how busy the restaurant was, not the waitress fault."
• "We we told the manager would come and talk to us but he didn’t bother."
• "Service was poor and slow, Staff more interested in talking to each other rather than seeing to tables!"
• "The service wasn't much better as waitress forgot our refill glasses and I had to go to bar to collect them."
• "Service was really good considering how busy it was on our visit, a big thank you to our servers."

Food Quality

Pros:

• "I had surf and turf. Tasted amazing."
• "Food was hot and fresh. Steak was cooked to perfection."
• "The food was amazing & service was fast."
• "Food very good with a large selection on the new menu."
• "Food was lovely and hot arrived very very quickly."
• "First time customers my Mrs and I and it was an excellent experience quality service from Bill, food was excellent."
• "Food lovely, staff lovely."

Cons:

• "Harvester used to be one of my favourite restaurants, but the quality of the food has gone down a lot lately."
• "The staff were friendly but food wasn't great. The time we arrived was fairly empty (5pm) but food was burnt."
• "Food was terrible, ordered from the set 3 course menu …starter was ok ..however main meal was rotisserie chicken which was just about warm ….very dry…just not nice…."
• "The meat is very dry and flavourless, you spend a lot of time waiting for your food and more often than not it comes out cold!"
• "The food was awful. Salmon dry and burnt you couldn’t cut it jacket potato was charred black and vegetables couldn’t be cut with knife."
• "The chicken in the wrap was dry, the wrap itself was hard and chewy as if it was stale."
• "The food was terrible and the salad bar was a totally mess."

Ambiance

Pros:

• "Nice atmosphere, friendly staff, our server Victoria was very good indeed and even made time to interact with the children."
• "Interior is very nicely done, feels fresh and new, and has plenty of space and seating choices."
• "The atmosphere was good too, not too noisy but enjoyable."
• "The restaurant was clean & tidy although not overly busy."
• "The atmosphere is nice but not too compact like some others."
• "Decor was modern, fresh and comfortable."
• "The restaurant is normally lovely with a great atmosphere."

Cons:

• "The mid restraint toilet facilities always seems to be out of order which proves challenging for the size of the location."
• "Salad bar service was bizarre ('queue on the left', who's left where ??) and unenthusiastic."
• "The toilets during our visit were filthy."
• "Badly needs a repaint and toilet refit and clean."
• "Toilets need a little attention no soap in the dispenser, and very small considering it's the family section near the microwave."
• "Spotted a very large RAT IN EATING AREA OUTSIDE."
• "The bench seats we were guided to were really worn and filthy, the walls where we sat were stained."

Value

Pros:

• "Very reasonably priced in my eyes for Christmas and the portion sizes."
• "Good value too."
• "The food was excellent and good value."
• "Excellent news choice of dishes at reasonable prices."
• "Great value for money, food has always been well presented and delicious."
• "Good deals on meals during week, but equally good food at weekends at reasonable prices."
• "Food was very tasty and delicious."

Cons:

• "Unfortunately the only thing that was big were the prices."
• "Only gripe is the price you pay for the portion size."
• "Also I think the drinks are becoming too expensive £3.50 for a refill cola is getting a bit too much."
• "Then charged £5 for child's dessert, just because it was something not on the menu."
• "The help yourself salad bar was awful. Hardly anything left to choose from Also no bread rolls."
• "All in all, it was an expensive waste of time and money."
• "Soft drink options outrageous and expensive."