Address: Stone Rd, Stoke-on-Trent, ST4 8AA, United Kingdom
Phone: +441782657115
Rating: 4.0
based on 316 reviews.
Service
Pros:
"Meg who served us was absolutely fantastic, extremely pleasant welcoming and polite."
"Megan's incredible service at The Poacher's Cottage made my son's 10th birthday celebration truly unforgettable."
"We were served by Meg and she did a fantastic job looking after us all and making sure everything was perfect."
"The service is always lovely, with a laugh and a joke."
"Cassie was amazing and was very polite. Nothing was too much trouble for her."
"Our server is named Ella and is a trainee....she was fantastic! Tended to us in a timely manner, always had a smile and was generally a person with a pleasing disposition."
"The young woman who looked after us was fabulous and very attentive."
Cons:
"I would say there wasn't much staff on considering how busy it was."
"From walking through the door, we waited where it asked us to wait to be seated. Two girls were stood polishing cutlery and ignored us for a few moments, no greeting, smile or a be with you in a second."
"Never had a problem before at this harvester but the servers was shocking waiting for them to come and serve us."
"We then waited 15 minutes to have our drinks order and food order taken."
"The servers looked a bit clueless as to what to do throughout our time at the harvester."
"When we arrived we were met by front of house who had a Face like thunder and the manners of a pig, didn't reply to my hello just said this way and walked off expecting us to follow."
"We waited an hour for our food, they brought out my 9 year old daughters and said “your other meals are just being built”."
Food Quality
Pros:
"The starters and main meals were lovely, well presented and tasty."
"Their salad was lovely."
"Nice burger I had and the unlimited salad actually makes the price a bit easier to swallow."
"The steak was perfect."
"The meals were great."
"Food was as expected and the service was great."
"The vegan burger was delicious and so was the desert."
Cons:
"The crispy christmas burger was only crispy because, coated in breadcrumbs, the chicken had been cooked till it was dark brown."
"The quality of the nacho starter and chicken burger main was poor."
"Food was Absolutely Awful!! Children's Nugget's were dark brown, obviously in need of an oil Change!!"
"The potato skins were not good at all unfortunately, dry and tasteless."
"The turkey was processed meat and the veg had barely seen a saucepan of boiling water."
"The food however was somewhat disappointing, my piri chicken looked the part but was dry and a little tasteless."
"My sirloin steak although rare to medium was tough and more than usual consisted of fat, so disappointing."
Value for Money
Pros:
"Free pop refills."
"Food is always well priced, fresh and delicious with great portions."
"The food was good and not overly expensive."
"Value is good."
"The value for money for both that dish, and the 4 small plates is fantastic! (Particularly when a discount is applied..!)"
"Great meal at a very reasonable price."
"Lovely place with great food of average price. All you can eat salad bar is excellent."