Chiquito Reviews Summary

Service

Pros:

• "Staff were exceptionally helpful."
• "Fast service by our waitress."
• "Honestly she is one of THE best servers I've had in a long time."
• "Service great. We were a party of 19 and all the food arrived together."
• "Lauren our server was brilliant - super friendly and helpful."
• "The staff were very friendly and helpful even though the restaurant at the time was very busy."
• "Wait staff were very friendly and attentive and made us feel welcome."
• "Staff deserve a special mention as they do an excellent and much appreciated job."

Cons:

• "Service was poor at this particular restaurant even though they weren’t busy."
• "We waited a long time for our mains and they still forgot a side dish."
• "Service was shockingly bad we received no introduction from our waiter."
• "Service was slow although not overly busy, waited 15min for a drink refill."
• "Waiter was rude from start to finish and obviously didn’t want to be there himself."
• "Dinner started well ... but after that took them 10 min to get our food order."
• "The manager had a face like thunder when we dared to go in at 8.20pm on a Saturday night."
• "Manager girl is so rude and the staff does not look normal."

Food Quality

Pros:

• "Food and drinks were fantastic as always."
• "Food wise - outstanding, we started with the garlic tortilla with cheese."
• "My partner has her first chimichanga and said it was one of the nicest veggie dishes."
• "The birria quesadilla was stunning. Tender juicy shreds of beef in a flavoursome sauce."
• "Food was beautiful, staff amazing."
• "The food is lovely here. Never had Tex-Mex style food but it's really good here."
• "Food was nice, served fast and was hot."
• "The food was really nice and the price was very reasonable with Meerkat Meals."

Cons:

• "The food was average when it eventually came. My partner’s chips weren’t hot and the ribs were lukewarm."
• "The Chimichanga had virtually no meat in it. I asked for volcano and it was not hot (spicy) at all."
• "Food was OK, expensive and then loads the bill with a service charge."
• "Food order took forever and also the food to the table was a long time."
• "Burrito was missing sauce, guacamole, salsa, refried beans. Dry and inedible."
• "My food was ok, although presentation was lacking but my daughter's food was underwhelming, lukewarm."
• "The only thing that made it 2 stars and not 1 is because the staff were friendly and they got us in on short notice for a big family."
• "Absolutely gutted, one of my fave places to eat usually. They have changed the menu again and the street food offer is gone."

Atmosphere and Venue

Pros:

• "The restaurant was cold so we kept our jackets on."
• "Nice atmosphere in the restaurant with people constantly coming in."
• "Wonderful staff, quick service and gorgeous cocktails!"
• "A lively place with nice staff and food was very good."
• "Lovely place. Blueberry milkshake from here is utter heaven!"
• "Absolutely lovely food yet restaurant didn't care about guests."
• "It's a Mexican chain restaurant which I find hit and miss."
• "Lovely laid back meal after wandering around the stores."

Cons:

• "Whenever a drink or meal was brought it was taken to the wrong table."
• "Sadly looking old and tired with ripped seats and fading decor."
• "Disappointing last visit. I think the quality has gone downhill alot in recent years."
• "The restaurant, food and staff were all amazing can't fault them. However whilst sitting in the restaurant we saw 2 rats running past the window outside."
• "The restaurant had a lovely ambience. The only downside was the drinks were quite expensive."
• "The atmosphere and staff were fantastic! Didn't catch the names of the three women that were serving us, but they were all very helpful and friendly!"
• "The restaurant was pretty bad with nearly an hour wait between starter and main courses."
• "Manager girl is so rude and the staff does not look normal. One dancing in the middle of the restaurant."