Grosvenor Shopping Northampton Reviews Summary

Shop Variety

Pros:

• "Bright, clean place with a moderately good range of shops & eating places."
• "Grosvenor Shopping Northampton is a popular shopping center in Northampton, UK, with a variety of stores including Primark, Deichmann, The Perfume Shop, The Body Shop, and many more."
• "There are so many different shops to appeal to a shopper under one roof."
• "ABSOLUTELY AMAZING!! Most shops for clothing and shoes like Primark, Office, Select, Accessorize etc available."
• "Great place, 2 floors with a number of Stores. Nice to also see a variety, not just the usual popular chains."
• "Big shopping centre at Northampton with variety of shopping clothes, toys, chocolates, books, greeting cards, apple store, SKY mobile outlet, jewellery, watches, eating restaurant, cake shop, Primark, River island, select, next, etc.. neatly maintained toilets."
• "Northamptonshire's very own mall. It houses a wide variety of stores ranging from clothes, shows, accessories, Medicare, cosmetics, jewelry, kids shopping, coffee shops and what not."

Cons:

• "The variety of shops is poor mostly clothing, jewelry and food."
• "Only reason to go to The Grosvenor Centre is a Primark shop. Shopping 'mall' is terribly small and have a small selection of shops."
• "What a depressing place this is. It’s so old fashioned and run down."
• "It's a bog standard dreary shopping centre... Doesn't offer anything exciting."
• "Far too many top stores are withdrawing or going bust."
• "Most of the shops aren't difficult to just walk by without even being drawn to go inside."
• "Not much choice in shops to be honest. Only shop I go in is Lush which is still rather small."

Accessibility

Pros:

• "It was easy to access and walk around unhindered."
• "Clean with a very easy access to the car park and town centre."
• "Wheel chair entry is available."
• "A large variety of shops to suit most of your shopping needs perfectly situated in the town centre."
• "Access to nearby car parks from within the centre makes it convenient when visiting."
• "Conveniently located at the center of the city."
• "All good brands are available under a single roof."

Cons:

• "Difficult to spot the correct door to exit by for the Abington Street exit."
• "Signage out to town centre difficult to interpret."
• "Not particularly pushchair friendly though, as the arcade is on two levels but not all the lifts serve both of them."
• "Escalators are out of order most of the time."
• "Slow lifts to car park are frequently out of order."
• "Took ages to find the pay machines."
• "The lifts were really busy and took a life time to go from A to B."

Parking

Pros:

• "Parking on weekends is free in nearby multi storey parking structures."
• "Parking is free over the weekend."
• "Like it even more now than ever, as having 'normal' customer friendly car park."
• "It has free parking on Saturday's and Sunday's."
• "2 hrs free parking in the week and free parking at weekends is a very good idea."
• "Incredible 2hrs free parking."
• "Great parking although it can be busy at times. Free parking at the weekend and during the week, conditions apply for free parking."

Cons:

• "High parking charges."
• "Doesn't have its own car park so if you do a large shop on there you then have to take your shopping out to the lifts to the car park."
• "Parking. Its usually crammed so you have to drive to the top every time, and there's usually a queue at the ticket machine, as they only have 2 at each end."
• "Made parking payable, dont like this."
• "For a quick visit, quite expensive parking charge."
• "The car park is misleading, there are signs saying it's free and signs saying you have to pay."
• "Car park fees at grosvenor centre change so often it get people confused."

Cleanliness

Pros:

• "Really clean toilets."
• "It's clean and tidy."
• "Toilets are kept clean for the most part."
• "The customer toilets are always clean."
• "The shopping centre is maintained to a high standard."
• "Brightly lit. Many of the stores are there, pleasant experience."
• "The toilets appeared clean however there was a layer of dust on top of the toilet roll dispenser."

Cons:

• "Such a shame there are not more high street shops actually in the shopping centre."
• "Most of the lifts were broken. Toilets were disgusting."
• "Didn't feel safe getting into/ out of the shopping centre because of people begging, rubbish around etc..."
• "Upstairs loo near Costa was a not grim, no hand soap and a bit grubby."
• "Looking rather sad and unloved. Toilets badly maintained- the seat was loose on the one I used, some taps appeared not to work and some soap dispensers were empty."
• "The facilities are awful, if you need to go to the toilet and you have a pushchair with you forget it."
• "Only visited to use the toilets which were in a pretty poor state in the ladies and gents facilities."